Guru 2026: Benefits, Features & Pricing

Wondering if Guru is right for your organization?

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Overview
User Interface
Pros and Cons
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Guru

4.8

(639)

Pricing

Starting at $25.00 per month

About Guru

Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, and research directly in the tools you already use.

Connect document repositories, chat tools, CRMs, and project systems to make trusted knowledge instantly accessible in Slack, Teams, and your browser. Every answer is cited and inherits existing permissions for compliance and confidence.

Guru continuously improves by identifying missing or outdated content, verifying updates once, and propagating the right information everywhere automatically.

The result: a single, governed knowledge layer that connects everything your company knows, makes it accessible everywhere, and keeps it accurate—automatically.

Wondering if Guru is right for your organization?

Our Knowledge Management Software selection experts can help you in 15 minutes or less.

Guru User Interface

Popular Guru Alternatives

Main Product

Guru

4.8

(639)

Ratings Breakdown

4.82Ease of use
4.76Value for money
4.77Customer support
4.76Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

Connecteam

4.6

(4996)

Ratings Breakdown

4.66Ease of use
4.46Value for money
4.61Customer support
4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

Confluence

4.5

(3656)

Ratings Breakdown

4.25Ease of use
4.28Value for money
4.28Customer support
4.36Functionality

Pricing

Starting at $5.42 per month

Get Price

Alternative Product

Document360

4.7

(290)

Ratings Breakdown

4.66Ease of use
4.46Value for money
4.81Customer support
4.46Functionality

Pricing

Available upon request

Get Price

Alternative Product

Salesforce Sales Cloud

4.4

(18761)

Ratings Breakdown

3.99Ease of use
4.05Value for money
4.12Customer support
4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

Helpjuice

4.7

(102)

Ratings Breakdown

4.62Ease of use
4.71Value for money
4.83Customer support
4.43Functionality

Pricing

Starting at $120.00 per month

Get Price

Guru Pros and Cons

We analyzed 639 verified reviews for Guru to find out what actual users really think.

Select to learn more

Intuitive And User-Friendly Design

Guru offers a clean, visually appealing interface that is easy to navigate for all users. Its simple layout and clear organization help new and experienced users quickly access tools and information without confusion.

Guru Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Team

$25.00

per user, per month

Plan includes:

Enterprise AI search
Intranet
Wiki

Enterprise

Pricing available upon request

No plan information available

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Guru Features

Popular features found in Knowledge Management
Access Controls/Permissions
Catalog Management
Collaboration Tools
Commenting/Notes
Content Management
Data Import/Export
Discussions/Forums
Document Management
Self Service Portal
Text Editing
More features of Guru
Activity Dashboard
Activity/News Feed
Activity Tracking
AI Copilot
AI/Machine Learning
Alerts/Notifications
API
Assignment Management
Audio/Video Messaging
Behavior Tracking
Calendar Management
Chatbot
Chat/Messaging
Communication Management
Compliance Management
Content Library
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Capture and Transfer
Decision Support
Document Storage
Drag & Drop
Drag & Drop Editor
Email Alerts
Employee Activity Monitoring
Employee Communities
Employee Directory
Employee Engagement
Employee Onboarding
Event Calendar
Faceted Search/Filtering
Feedback Management
File Management
File Sharing
For Enterprises
Full Text Search
Fuzzy Search
Generative AI
Indexing
Knowledge Base Management
Knowledge Management
Live Chat
Mass Notifications
@mentions
Mobile Access
Mobile Interface
Multi-Channel Communication
Multi-Language
Multiple Data Sources
Natural Language Search
Newsletter Management
Pre-built Templates
Productivity Tools
Progress Tracking
Project Management
Query Suggestions
Read Receipts
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Remote Access/Control
Remote Support
Reporting/Analytics
Reporting & Statistics
Rich Text Editor
Scheduled Messaging
Search/Filter
Secure Data Storage
Semantic Search
Sentiment Analysis
Single Sign On
Social Media Integration
SSL Security
Surveys & Feedback
Tagging
Task Management
Templates
Text Analysis
Third-Party Integrations
To-Do List
User Management
Visual Notifications
Widgets
Wiki
Workflow Management
WYSIWYG Editor

Guru Integrations

Slack

Integration rated 4.9 from 52 reviews

Okta

Integration rated 4.9 from 14 reviews

Zendesk Suite

Integration rated 5.0 from 12 reviews

Freshdesk

Kustomer

Google Drive

See all 40 integrations

Guru User Reviews

Overall Rating

4.8

Ratings Breakdown

87%

12%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.8

Jenna G.

Verified reviewer

Telecommunications

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Goodbye, confusing folders. Hello, Guru.

I’ve had a top notched experience with Guru for almost 3 years now! When I first started, I was overwhelmed with all the information I had to learn, but with Guru, everything was easy, without feeling like I was annoying my team lead and co-workers from time to time. It’s super simple to search, and I love that I can see exactly when a piece of info was last updated so I know I'm not looking at an outdated info.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I just started a new role from my company and Guru has been a lifesaver. Instead of bothering my team lead every 3 minutes, I just search on Guru first. It’s really straightforward and honestly feels like having a cheat sheet for work.

Cons:

Guru will really force you to be organized! You can't just be messy with your files like you can in Google Drive. LOL

Patricia Anne Y.

Verified reviewer

Telecommunications

501-1000 employees

Used daily for more than 2 years

Reviewed September 2024

Easy-to-use knowledge base

Guru serves as an internal information exchange platform for all team members. Every department has a set of cards to read and use in their collection. Prior to Guru, it was difficult to organize and ensure consistency in knowledge because most knowledge exchange depended on specific persons. It is now simpler.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A platform that enables our team to obtain the information we require and to answer our clients' inquiries, to gain knowledge about our tools and processes, and other types of client communication.

Cons:

I have no dislikes at all. There are instances where the search bar doesn't display the exact article that I need to process our client's request.

Reasons for switching to Guru

For upgrade and convenience.We switched from Notion to Guru for a more simplified knowledge management solution that prioritizes accessibility and real-time collaboration. Guru's user-friendly interface and features like full text search and real-time notifications enhance communication and help keep information up-to-date. Its organized classification and focus on integrating knowledge into workflows make it a better fit for our needs, ultimately boosting productivity and ensuring the team has access to the right information.

Ella Mae G.

Verified reviewer

Transportation/ Trucking/ Railroad

501-1000 employees

Used daily for less than 2 years

Reviewed July 2025

GURU: Easy tool to use

No hassle, you just need to search the keyword, and that's it. Everything you need is already there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All knowledge bases are searchable and easy to access. You just need to search the keyword, and that's it

Cons:

No, everything is good. I did not experience any hassle or lags. Everything is good about this tool and I high recommend this to my colleague.

Alyssa V.

Verified reviewer

Telecommunications

1001-5000 employees

Used daily for less than 2 years

Reviewed September 2024

My Guru Experience

I enjoy reading through Guru and would honestly recommend it to colleagues and workmates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It helps us get more information regarding the processes in order to deliver high quality service to our clients and process their requests efficiently. And I also like how easy it is to navigate on Guru, by just searching keywords and phrases that will help the case that we are working on.

Cons:

It's not a dislike but room for improvement I guess, sometimes articles are not showing up when I search for keywords and it has to be the exact article page.

Reasons for switching to Guru

Because of Guru's focus on knowledge management, its card-based organization, and the ability to verify information made it easier to access and maintain up-to-date content. It felt more intuitive for my team's collaboration needs.

Jericho T.

Verified reviewer

Consumer Services

1001-5000 employees

Used daily for less than 2 years

Reviewed September 2024

Simple-to-use Knowledge Base

We use Guru as a platform for internal knowledge sharing among all team members. Every department has an article of cards to read and utilize in their own collection. Prior to Guru, it was challenging to organize and guarantee consistency in knowledge because most knowledge exchange was dependent on certain individuals. It's simpler now.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A platform that enables our team to get the information we need and to answer our client's queries, to know more information about our tools and process, and other types of client communications.

Cons:

I have absolutely no major dislikes. Sometimes the search bar is not showing the exact article I need for processing the request of our client.

Reasons for switching to Guru

Travelperk team decision and due to platform outdated interface.

Chris B.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for less than 2 years

Reviewed January 2025

Guru has been great

Ratings Breakdown

Ease of use

Functionality

Pros:

Ease of use, templates, keyword tagging, etc

Cons:

N/A - but I am required to type at least 40 characters here

Reasons for switching to Guru

Unsure I was not part of the decision to change

Rafael G.

Verified reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Reviewed September 2024

Really worth

Real life saver and every single day it saves a lot of time in comparison to our previous company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Guru has an intuitive interface, it can separate the knowledge cards into libraries or domains, and separate each section inside a specific matter.

Cons:

Guru has an amazing search tool, but sometimes it offers me pieces of knowledge that are not fully appropriate.

Reasons for switching to Guru

Guru is more effective when it comes to make searches and saving time on critical piece of knowledge.

Natalie T.

Verified reviewer

Accounting

51-200 employees

Used daily for less than 6 months

Reviewed January 2025

Thanks Guru!

My experience with Guru has been nothing but fantastic. We got it implemented within our Go To Market team recently and its so easy to navigate. I use the Google extension a lot while working.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to find relevant information. Also the plug in's slack and google are great and easy to use.

Cons:

Nothing, it's a great tool for navigating company information.

Reasons for switching to Guru

Notion was hard to navigate, not user friendly and documents easily got lost.

Graham B.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Reviewed August 2024

Ease of Use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use across a large number and wide variety of authors and readers. Centralizes all our team's documention, accelerates new employee onboarding and pushes us to keep documents up to date and viable. Integrates well with Slack, keeping information and updates where our team spends most of their time and attention.

Cons:

It can be overwhelming for authors when a lot of resources need verificition at the same time. Would be nice to automate an optimized schedule.

Reasons for switching to Guru

More built in features, analysis and capabilities

Verified

Reviewer

Insurance

201-500 employees

Used daily for less than 2 years

Reviewed July 2024

Guru is my quick and easy go to!

It's a must have at this point. Literally every resource I need to do my job is there, ready and available

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My employer keeps all our claim resources in Guru. I use it multiple times per day, every workday. Everything is incredibly organized. I use the search feature to quickly find the information I need to complete my daily tasks. We can mark the files we use the most as favorites and forward links to information to our teammates, making it easy for others to access the information they need.

Cons:

I use Guru everyday and have not yet found anything I dislike or wished was different.

Reasons for switching to Guru

Guru is way more functional than shared drive

Showing 1 - 10 of 639 Reviews

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