LumApps 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

LumApps

4.1

(39)

Pricing

Pricing available upon request

About LumApps

LumApps is a cloud-based Employee Experience Platform built to enhance both Google Workspace and Microsoft 365. LumApps offers tools for managing and sharing employee information, social feeds, and collaborative environments.

LumApps is an enterprise-level software solution that enables communication between distributed employees and teams, with a powerful search that helps companies break down information silos.

LumApps includes a user platform, social media profile integrations, and community-building tools. Pages, news, custom content, and corporate directories are available within the LumApps platform. The platform can be customized with custom colors and company branding. It also provides mobile applications for iOS and Android devices for deskless employee populations.

LumApps offers services on an annual subscription basis that includes support via email and through an online help desk.

LumApps Screenshots

LumApps Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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LumApps Features

Popular features found in Employee Engagement
360 Degree Feedback
Benchmarking
Communication Management
Employee Recognition
Engagement Tracking
Gamification
Goal Management
Negative Feedback Management
Performance Management
Pulse Surveys
More features of LumApps
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity/News Feed
Activity Tracking
Alerts/Notifications
API
Blogs
Calendar Management
Catalog Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Configurable Workflow
Content Library
Content Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Data Security
Discussions/Forums
Document Storage
Drag & Drop
Employee Communities
Employee Directory
Employee Engagement
Employee Onboarding
Employee Portal
Employee Profiles
Event Calendar
File Sharing
Forms Management
Full Text Search
Knowledge Base Management
Knowledge Management
@mentions
Mobile Access
Multi-Channel Communication
Multi-Language
Newsletter Management
Personalization
Real-Time Notifications
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Search/Filter
Secure Data Storage
Single Sign On
Social Media Integration
Surveys & Feedback
Tagging
Third-Party Integrations
Unified Directory
Version Control
Video Conferencing
Widgets
Wiki
Workflow Management

LumApps Integrations

Okta

Slack

Microsoft Teams

Microsoft SharePoint

ProcessMaker

Google Workspace

See all 15 integrations

LumApps User Reviews

Overall Rating

4.1

Ratings Breakdown

44%

33%

18%

Secondary Ratings

Ease of Use

3.8

Value for money

3.8

Customer support

3.9

Functionality

3.8

Have you used LumApps and would like to share your experience with others?

Shelonda D.

Verified reviewer

Financial Services

10000+ employees

Used daily for more than 2 years

Reviewed March 2020

Bringing Our Company Together

When our team members were surveyed, their top two complaints centered around the company's inability to leave behind old silos and bring the best together. We are making strides in this area and simply seeing synergies because there is now a common place to communicate. We have most recently launched our new combined Values and Culture Statement for the company via our digital workspace on LumApps and it has given it a "home" that highlights all the current team member stories being showcased.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to have one platform for communication and collaboration across an enterprise, built via acquisition, with 20,000+ team members in 30+ countries.

Cons:

The ability to customize images is a bit cumbersome, but it also takes a shift in mindset in how/why your company creates imagery with relation to communication.

Vendor Response

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Replied March 2020

Nate B.

Verified reviewer

Retail

501-1000 employees

Used daily for less than 2 years

Reviewed August 2019

Easy Breezy – For Admins and Users Alike!

Overall, working with LumApps every day is a breeze. It is nowhere near as difficult or arcane as other platforms I have used or administered. The LumApps team is full of nice and helpful people as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As an administrator, I love how easy it is for end-users to use and navigate. Even if they don't take the time to navigate through the top-line navigation we have established or take the time to really learn the site, they can find things very easily with the powerful search tool. Likewise, the ability to create easy-to-use lists or newsfeed widgets also improves the user experience. The native Google drive integration is also stellar – if we have stakeholders who frequently change reference materials, it is easy for them to manage a google drive folder I share with them rather than have them come to me daily with changes. The changes they make in the google folder are automatically reflected on the LumApps page with the corresponding files widget, with no intervention necessary from me. Finally, the ability to create email newsletters within LumApps is AMAZING! I use that feature twice weekly.

Cons:

The page-building interface can sometimes be very slow and very RAM-intensive, bringing page editing to a crawl.

Reasons for choosing LumApps

Ease of use for both the administrators and – most especially – for the end-users.

Reasons for switching to LumApps

Our intranet was long overdue for a total overhaul. We had also grown exponentially since we started using Google Sites, and our resources and information library had also swelled. We needed a more powerful, more engaging, and easier-to-use product.

Vendor Response

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. Regarding performance issues, we are working closely with GCP and Azure teams to optimize the platform and create a faster and smoother experience. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Replied January 2020

Aina I.

Verified reviewer

Mechanical or Industrial Engineering

5001-10000 employees

Used daily for more than 2 years

Reviewed March 2020

LumApps, the less intuitive tool for both users & administrators

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Perhaps that there are a lot of widgets... which at the end ends up being a handicap because some of them are not useful and can't be never used.

Cons:

- Not a responsive website. It's a nightmare to design an image and post it so that you can see it ok in every device! - They told us there would be an app coming soon 2 years ago and we are still waiting. The company where I work has a lot of employees that work in production centers and don't have a computer, so in the end, we still communicate mostly via offline. - Sometimes, there are errors while creating a page that are inexplicable. That means that help from technicians is needed but they take to long to sort out the problem. - You lose a lot of time uploading content. I am also the web admin of another website and it takes me less than half of the time to publish something on that website than on lumapps. One of the main reasons is because Lumapps is not really prepared for multilanguage. - When there are a lot of people logging in at the same time the connection is really slow and sometimes the website doesn't even respond. - It is difficult to connect it with Google Analytics. In our case, we have 7 UA codes and 2 GTM codes on Lumapps and the technicians don't know where they come from... The analytics from Lumapps is also really poor...

Vendor Response

Thank you for your feedback! We are sorry to hear that our product did not meet all your expectations. We are always happy to receive your feedback to help improve our product and solve your challenges. We are working closely with GCP and Azure teams to optimize the platform and create a faster and smoother experience. Our Customer Success team will be reaching out to you to try to resolve these issues, as well as collect more feedback or suggestions.

Replied April 2020

Timothy B.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used daily for less than 2 years

Reviewed April 2020

Migrating content, updating content

It allowed us to design a Visual Identity compliant site which Google Sites didn't. It has some good features and some annoying oversights / issues.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It took a bit of used to as a non-IT person when migrating from an old Google Sites instance. But the original set of widgets met our needs.

Cons:

Deprecated widgets seem to suit you rather than us. Old Google Sites had a Table of Contents which allowed you to link to a specific item on a page, this doesn't exist in Lumapps. Moving widgets in Edit mode requires multiple drag and drop actions and/or reducing Browser size to perform. The Style settings are not good - can't delete old trial setting and can't update a setting you have saved. No scrolling text widget or functionality. The drop down lists in the left hand panel are set to a number of options then stop displaying so you have to type the first letter of option you want for them to show.

Reasons for choosing LumApps

See above for Google Suite. Atlassian layout was considered too rigid for an intranet.

Reasons for switching to LumApps

When Google introduced the new Google Sites, it was much less adaptable than the old sites and there was a limit on themes. As a Creative agency, this was a blocker.

Vendor Response

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. We are currently working to implement new tools and simplifying the interface to make editing content in LumApps a smoother and easier to use experience, along with new tutorials to help guide users. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Replied April 2020

Shane M.

Verified reviewer

Staffing and Recruiting

501-1000 employees

Used daily for less than 12 months

Reviewed March 2020

GREAT PRODUCT OVERALL BUT GET READY FOR SOME QUIRKS AND KINKS

With LumApps? Great. But the implementation consulting firm you forced us into was horrible, disappointing and they are just plain bad at their jobs. If I had to go back and make the decision myself, that would be a deal-breaker. Forcing us into a $30K implementation consulting firm contract that did nothing to help was like setting money on fire. Totally useless and disappointing.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I love the design of the product. I'm a sucker for Google Material Design. I also love the permissions features. Managing content is also a breeze with the permissions workflow and the timing features on content are wonderful.

Cons:

I understand that the software has to be rigid in many ways because of the permissions but designing in the software requires way too much CSS. Simple features like choosing the layout of your sub-menus, custom colors, or basic layout is clunky or non-existent. The end-user experience is great but it feels like little thought went into the administrative user experience. Overall, that is disappointing.

Vendor Response

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. We are currently working to implement new tutorials to help guide users and make LumApps a smoother and easier to use experience. We are also in the process of simplifying the interface for users to publish content. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Replied April 2020

Claudia R.

Verified reviewer

Building Materials

1001-5000 employees

Used daily for less than 2 years

Reviewed July 2019

A digital Workplace with Social Features

Lumapps is a digital workplace with social features designed for G-suite, it´s interface is userfriendly and Google like. The intranet provides social and collaborative tools, and it´s easy to manage as it´s based on widgets, modular with G-suite features. The platform allows employees to discuss, like and share topics. It helps easily and fast distribute company information and the directory feature is nice and useful. The CMS menu is easy to use with no specific IT knowledge, you can train other co-workers and decentralize the content management by giving permissions and restrict visibility for certain groups. The fact that you can use content templates and standardize processes makes it lot easier. The support team is responsive, always ready to help and find solutions. A cons is that image/graphics upload is difficult to find the correct size to make the image look nice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It´s layout and navigation is easy and user friendly. It covers a wide range of possibilities to share and create content. It´s employer directory is stylish and useful.

Cons:

The backoffice is not easy to organise and filter. The analytics is poor and mobile app has to improve and needs to be have similar features as the web version.

Reasons for choosing LumApps

It´s a Google recommended platform. User friendly interface

Vendor Response

Thank you for your feedback! We are sorry to hear that our product did not meet all your expectations. We are always happy to receive your feedback to help improve our product and solve your challenges. We are currently working to implement new analytics functions and are adding new functionalities to the mobile application to help guide users and make LumApps a smoother and easier to use experience. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better.

Replied March 2020

Tristan D.

Verified reviewer

Information Technology and Services

11-50 employees

Used monthly for more than 2 years

Reviewed September 2019

LumApps is extremely customisable!

LumApps can be used for so much -- we've seen that it can be extremely customised and built out into something completely new as well as

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

LumApps is extremely customisable and full featured. It not only allows people to fully customise the look and feel of their site/intranet, but it also allows them to model page types, how data interacts, and how people may be able to interact with the site. There are levels of administration and management that allow viewers to behave differently from contributors. Admins may create new possibilities for their users.

Cons:

LumApps can be difficult to wrangle under control because of the feature set. There are so many things to configure, manage, customise, adjust, and create that it can be tough to know where to focus. It takes training and experience to roll this out well.

Reasons for choosing LumApps

Google Sites doesn't have an API and isn't very extensible. LumApps allowed us to build out other things.

Vendor Response

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. We are currently working to implement new tutorials to help guide users and make LumApps a smoother and easier to use experience. We are also in the process of simplifying the interface for users to publish content. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Replied January 2020

Mia S.

Verified reviewer

Environmental Services

5001-10000 employees

Used daily for less than 12 months

Reviewed March 2020

Review of LumApps

Maybe it's a cultural thing, but I am frustrated with their customer service and turnaround time for a ticket. If I make a feature request like 'my html table is not showing up right on mobile', the answer is never 'let us see how we can fix that'. The answer is usually 'you aren't using the platform correctly' or 'we don't believe that is important to a user.' Then, if the request goes into development, the answer is 'I will be unable to give any kind of date when you can expect this feature to be fixed.' It's a real turn off. It almost seems like Lumapps is only focused on building what they think is cool on their own timeline. The customer's needs just aren't a priority. For this reason alone, I am not sure if I could be confident recommending this to another potential customer. Jeez, just be open to our suggestions and timely about fixing them, and communicating with us when they will be fixed. Also, a 6-week sprint is not a sprint. It's a fast walk, and it is not agile.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's pretty and reasonably easy to use.

Cons:

We're getting lots and lots of feature requests. Usually not big lifts (I think one of the biggest asks we've had involves QR codes), but things like making the HTML responsive in mobile.

Vendor Response

Replied March 2020

Verified

Reviewer

Computer Software

1001-5000 employees

Used weekly for more than 2 years

Reviewed March 2020

Became an accidental SME in this

Positive, I get a lot of praise for things I build

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

G-suite integration, ability to host files in a multitude of formats

Cons:

It is so hard for everyone at my company to learn how to use that I am constantly bugged about it, even though this is not my full time role.

Vendor Response

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. We are currently working to implement new tutorials to help guide users and make LumApps a smoother and easier to use experience. We are also in the process of simplifying the interface for users to publish content. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Replied March 2020