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Overview
Reviews

Visitor 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Visitor
Visitor
4.8
(38)

Pricing

Starting at €15.00 per month

About Visitor

Visitor is a cloud-based property management system for short-term rentals and vacation rentals. Visitor caters to independent property owners, property managers, and small businesses in the short-term rental industry. It offers key features, such as a channel manager to sync listings across multiple sites, a front desk system to check guests in and out, the ability to create custom websites, reporting and analytics tools, and a mobile app.

The channel manager automatically updates availability and rates across sites, including Airbnb, Booking.com, and HomeAway. The front desk system stores guest information and allows teams to manage keys. With a personalized website, managers can take direct bookings and set custom rates. The platform allows administrators to gain insights into the business with reports on occupancy, revenue, and booking sources using mobile devices. Visitor offers phone and email support to help businesses get started. Ongoing support is available to answer any questions about using the platform.

Visitor Screenshots

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0
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Visitor Pricing and Plans

Starting price: €15.00 per month
Free Trial
Free Version

Standard

15.00

per month

No plan information available

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    Visitor Features

    • Popular features found in Reservations
      Booking Management
      Calendar Management
      CRM
      Customer Support
      Group Reservations
      Inventory Management
      Mobile Access
      Promotions Management
      Rate Management
      Reporting/Analytics
    • More features of Visitor
      Activities Booking
      Activity Dashboard
      Activity Tracking
      Alerts/Notifications
      API
      Appointment Management
      Availability Management
      Booking Notes
      Calendar Sync
      Channel Analytics
      Channel Management
      Commission Management
      Content Management
      Credit Card Processing
      Customer Database
      Customer History
      Customizable Reports
      Customizable Templates
      Data Import/Export
      Data Synchronization
      Discount Management
      Dorms
      Drag & Drop
      Dynamic Pricing
      Electronic Payments
      Email Templates
      Event Calendar
      Extended Stay
      Front Desk Management
      GDS/OTA Integration
      Guest Experience Management
      Inventory Control
      Invoice Management
      Multi-Channel Distribution
      Multi-Channel Management
      Multi-Channel Sync
      Multi-Currency
      Multi-Language
      Multi-Location
      Multi-Property
      Online Booking
      Payment Processing
      Price/Margin Management
      Price Optimization
      Private Rooms
      Property Management
      Ratings/Reviews
      Real-Time Data
      Real-Time Updates
      Reporting & Statistics
      Reservations Management
      Room Booking
      Sales Reports
      Social Media Integration
      Third-Party Integrations
      Website Integration

    Visitor User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    79%

    4

    18%

    3

    3%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.7

    Customer support

    4.9

    Functionality

    4.5

    Angie's profile

    Angie W.

    Verified reviewer

    Gambling & Casinos

    10000+ employees

    Used daily for less than 12 months

    Review source

    Reviewed April 2024

    incredible system easy to manage

    5

    I have a more organized data integration and controlled monitoring without being able to forget visitors or reservations I have for my accommodation

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    It has a control panel that has been very easy to learn to use, with the app on my cell phone I can manage my work from anywhere, having real-time monitoring of visitors. Its price is economical because its value is for the whole year without having to pay a high monthly fee, I really like its price and quality
    Cons:
    I have not had any functional problems or any other type of problem. To my satisfaction, everything has been fabulous.

    Read More

    US

    Ute S.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed June 2025

    Absolute Empfehlung

    5

    Problemlos und sehr transparent - ein wirklich tolles Hotelmanagement Programm für kleine bis mittlere Betriebe.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    die sehr einfache Bedienbarkeit. Das Programm erklärt sich größtenteils von selbst und man benötigt tatsächlich keine lange Einarbeitung. Das Onboarding war völlig unkompliziert und der stets prompte freundliche Service des Visitor Teams überzeugt ebenfalls. Zudem arbeitet das Team ständig an Verbesserungen des Programms und geht dabei tatsächlich sehr gut auf Kundenwünsche ein.
    Cons:
    Das es noch keine gute Lösung für Touristikstatistiken gibt für die IDEV Statistikmeldung. Ansonsten gibt es von meiner Seite nichts.

    Reasons for choosing Visitor

    eviivo konnte aufgrund versteckter Kosten, die bei dem Modul System von eviivo entstanden nicht überzeugen. Zudem war Onboarding und Handhabung um vieles aufwendiger, nerviger und unübersichtlicher bei eviivo.

    Read More

    NS

    Niña Marie S.

    Verified reviewer

    Research

    Self-Employed

    Used weekly for free trial

    Review source

    Reviewed December 2022

    First Time User

    4

    I got so excited about using this website. I want to earn amazon gift cards. I tried to learn more about this website.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I think the pros will be, this Capterra is really good for those visitors who wants to earn extra money. And Capterra is legit one earning website.
    Cons:
    Maybe the cons are, this website has a lots of thinks that visitors didn't know. I need to know & learn more about this website.

    Vendor Response

    Thanks for your feedback as a first-time user! Glad to hear you see the potential in Visitor. Appreciate your insights! - Raul

    Replied October 2023

    Read More

    EP

    Elena P.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed April 2025

    Tolles Hotelprogramm

    5

    Sehr freundliche telefonische Unterstützung

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Klare Strukturierung, gute Organisation, einfach zu bedienen
    Cons:
    Bis jetzt war alles ok, habe nichts zu beanstanden

    Reasons for switching to Visitor

    Das Programm war manchmal zu kompliziert und zu langsam dazu noch überteuert

    Read More

    LH

    Laszlo H.

    Verified reviewer

    Accounting

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed June 2024

    Easy to use, work's well.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Great money value, works really good, easy to use. SUPPORT READY FOR HELP EVERY TIME!!!
    Cons:
    Direkt Message with the guest can better.

    Reasons for switching to Visitor

    Jawa Applikation, can't use, program failures, expensive. You need support for everything to change, suppet answers more days, you need to oax for everything.

    Read More

    Davide's profile

    Davide G.

    Verified reviewer

    Accounting

    11-50 employees

    Used weekly for less than 12 months

    Review source

    Reviewed September 2023

    Amazing Product

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I can't say enough good things about this hotel management software! It has truly transformed the way we run our hotel, making everything smoother and more efficient.First and foremost, the user interface is incredibly intuitive and user-friendly. Our staff members were able to learn the system quickly, which minimized training time and allowed us to get up and running in no time.One of the standout features of this software is its robust reservation management system. It's so easy to make, modify, or cancel reservations, and the system automatically updates room availability and pricing, saving us countless hours of manual work.The reporting and analytics tools are top-notch. We can easily track our occupancy rates, revenue, and guest preferences, allowing us to make informed decisions and maximize our profitability. The software also integrates seamlessly with our online booking platforms, streamlining the reservation process for both our guests and our staff.Customer support has been outstanding as well. Anytime we've had a question or issue, their responsive support team has been there to help, ensuring minimal downtime and a smooth operation.Overall, this hotel management software has been a game-changer for our business. It has improved our efficiency, enhanced the guest experience, and boosted our revenue. We couldn't be happier with our decision to implement it, and I highly recommend it to any hotelier looking to take their operations to the next level.
    Cons:
    They can improve on visibility on social media.

    Vendor Response

    Thanks for the detailed feedback! It's fantastic to hear how our software has transformed your hotel operations and that you value its features and our support. We'll certainly look into enhancing our social media visibility. Your recommendation means a lot! - Raul

    Replied October 2023

    Read More

    MR

    Md Masud R.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed August 2022

    Amazing business software

    5

    It is superb from the start. Good customer service. It is obvious that this business cares about what it does. If they promoted some of the features and apps they provide, I believe they would do much better.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    The flexibility of the calendar's view. the analytics and reporting. Additionally, there are a ton of features I wish I had time to explore.
    Cons:
    I'd just like to be able to color-code my schedule according to the incoming channel. In this method, I would have instant visual proof that would show me where the reservations are coming from and would instantly show me how any particular offer is doing based on the channel. Even better would be if the reservation included a note indicating which promotion was applied.

    Vendor Response

    Thanks for sharing your insights! It's fantastic to hear you're enjoying the calendar flexibility and the analytics provided. Your suggestion about color-coding reservations by channel is noted, and the idea for indicating promotions is valuable. We're always aiming to enhance, and feedback like yours guides us. Thrilled to hear our dedication shines through and that our customer service stands out. We'll consider highlighting our features more. Your support is greatly appreciated! - Raul

    Replied October 2023

    Read More

    CT

    Cristina T.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 6 months

    Reviewed March 2022

    Matching with my needs

    5

    Overall, it is exactly the type of software which we need for our size.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    As a small accommodation, a Hotel software is a very helpful thing. We were looking for one which provides all the needs for our size by being inexpensive at the same time.
    Cons:
    Some features are missing, but it seems like they already work to implement them.

    Reasons for choosing Visitor

    It's cheaper and easier to use.

    Vendor Response

    Hello Cristina, Thank you very much for the kind words! Best wishes, Katia

    Replied May 2022

    Read More

    SA

    Silva A.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2022

    Easy to use

    4

    Its a very useful tool, especially if they implement the features which are important for me. Im looking forward to see their development.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    I like the easy usability of the program. The functions are covering not more and less of what I need for an price which is an a range in which I finally did this step. Most important for me is the fact that stuff is automized which normally took a lot of time, such as emails for confirmations or changes of bookings. I'm not using the program long enough to give an insight of the increase in revenue but overall I feel like theres more movements in the new bookings. 
    Cons:
    The onboarding process was a bit stumbling, but finally everything worked the way it was supposed. It would be create if bookings could be imported automatically since its taking a long time to add all of them manually to the calendar, pls changes this for the future! Also I feel like the service with be even more helpful if numbers or bookings could be exported, for example the guest details or the booking details, im always just printing out the website itself. 

    Reasons for choosing Visitor

    Because it was a way easier to use and also cheaper

    Vendor Response

    Hello Silva, Thank you very much for the kind words! Best wishes, Katia

    Replied May 2022

    Read More

    MD

    May D.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2022

    Money Savvy Software

    5

    All in all, it’s inexpensive and easy to use and gives justice to what it should do. Perfect software for small accommodations.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The price is relatively cheaper than other similar applications. Easy to navigate and features are displayed in a systematic way. It is very helpful for owners of small accommodation. Its functionalities make the tasks easier to accomplish.
    Cons:
    Some features could have been improved but it would be probably evident once the application is fully established.

    Vendor Response

    Thank you for your review! I'm glad our software is beneficial and affordable for small accommodation owners. We value your feedback on improvements and will strive to enhance our features. Many thanks for your support! - Raul

    Replied October 2023

    Read More

    Showing 1 - 10 of 38 Reviews

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