Agilysys Stay 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Agilysys Stay

4.3

(9)

Pricing

Pricing available upon request

About Agilysys Stay

Agilysys Stay is a cloud-based hotel property management solution that caters to businesses in the hospitality industry. It is designed for properties of all sizes and various types such as hotels, inns, lodges, casinos, stadiums, resorts, cruise lines and more.

Agilysys Stay supports integration with multiple online tools that include web reservations, booking engines and OTAs. These tools help property owners to manage rates and inventory for multiple online distribution channels. The solution also features a custom user interface that helps managers to monitor housekeeping statistics and check-in their guests.

Additionally, Agilysys Stay supports integration with Agilysys payment processing module that helps users to manage guest data and PCI burden with different credit card transactions. Its business logic enables properties to present room upsell offers based on their business rules and guest wallet share opportunities.

Support is offered via phone, email and an online knowledge base.

Agilysys Stay Screenshots

Agilysys Stay Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Agilysys Stay Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Agilysys Stay
Access Controls/Permissions
Accounting
Activities Booking
Activity Dashboard
API
API Design
API Lifecycle Management
Availability Management
Booking Notes
Catering Management
Customizable Reports
Dashboard
Developer Portal
Dynamic Pricing
Electronic Payments
Employee Management
Extended Stay
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Experience Management
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Location
Multi-Property
Online Booking
Payment Processing
Point of Sale (POS)
Real-Time Data
Reporting & Statistics
Reservations Management
Restriction Management
Revenue Management
Room Booking
Room Inventory
Search/Filter
Self Service Portal
Single Property
Spa/Activity Management
Third Party Booking
Traffic Control
Version Control

Agilysys Stay Integrations

SiteMinder

Tray

SevenRooms

Sprout

Olo

Agilysys Stay User Reviews

Overall Rating

4.3

Ratings Breakdown

44%

11%

Secondary Ratings

Ease of Use

4.6

Value for money

3.6

Customer support

3.9

Functionality

3.9

Have you used Agilysys Stay and would like to share your experience with others?

michael r.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Great software

We are able to get so much done thanks to Agilysys Stay's user friendly modules.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to use UI. Great services provided that streamline our business operations.

Cons:

There is always room for improvement, and the team knows it. They are always releasing updates and staying in the lead in this industry.

Reasons for switching to Agilysys Stay

Needed a more robust system to meet our daily needs.

Jon W.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Work Around Projects

I have no specific issues with the system or its functionality at this point. During the three roll-outs we have had in the last year (opening, upgrade & cloud) there have been many issues. It takes weeks to complete or fix any issue. That is not acceptable to me. We had an on-site tech that was amazing and did phenomenal things with our system, but those were all lost during the recent cloud integration.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has a functionality about it, that was easy to learn. It has some clunky steps that are time-consuming from a user standpoint, but overall I like the system. The reporting, once set-up definitely has some great information. Overall, the system is very reliable and we have very few system crashes.

Cons:

The basic system set-up once we went to the cloud took dated system information. This led to a couple of weeks of set-backs and functionality work around projects. The most distressing issue I have had is actually reaching a qualified tech support person to finish these work around projects. There is NEVER a level 2 tech avail after hours (after 5pm) or weekends. We are a casino, so obviously these times are when we are most busy.

Reasons for choosing Agilysys Stay

This was a current system upgrade, so we are not currently looking at another system. We are looking for a capable and available support network from Agilysys to ensure along partnership.

Michelle W.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Guest Stay is Okay

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This products set up makes it very simple for our staff to use and to learn.

Cons:

The reporting is lacking in some of the areas our company uses and needs. We are adapting and hope the software updates will include better reports.

Reasons for switching to Agilysys Stay

Online Reservations

Garrett T.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2020

Great concept, needs work

Overall we really see a lot of potential with the software and as it stands today, we are happy with the functionality and ability to tailor the software to fit our property needs. Customer service has been very available for us and though things aren't always taken care of in a timely fashion, they are always helpful and try to push things through their engineering team for us. We are looking forward to where this software will be after some more fine tuning.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to learn, simple, and fast. Easy to train staff on due to its simplicity. Customization is also quick and easy.

Cons:

It seems that we signed on in the early stages of this software as many things weren't as we expected and when we asked customer service we were almost always told that the engineering team was working on designing and implementing those features. We had, and still have issues with communication between the software and third party booking channels. We also have experienced the software "timing out" at inconvenient times during the booking process. Seems like a work in progress.

Reasons for switching to Agilysys Stay

We wanted a software that was cloud-based and had the ability to integrate with our website and third party booking channels.

Ernesto M.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Not for boutique hotels

It was expensive to get started, but the issue only grew with the COVID situation and our own staff rotation management levels.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The sales team is impressive. The system has a larger number of partners we can use to integrate with our PMS like siteminder for reviews or Sonifi for TV media.

Cons:

The training is extremely expensive and virtually unavailable through any medium except via their own experts.

Denise C.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2020

Stay Review

Customer service is incredibly responsive and helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We went from a ledger book with pencil and paper! The Stay system has been simple to train staff and implement.

Cons:

No, integration was very simple. There is nothing about the software that I don't like.

Reasons for choosing Agilysys Stay

We chose Stay because it could be integrated with InfoGenesis so we would have a POS and PMS that worked together.

Kevin M.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Araceli Hotel & Resort

Absolutely wonderful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software allows for the seamless and professional execution of the public trust. Independents are now able to outperform or compete against the big boys and consistently wow the customer who deserves the experience.

Cons:

It's not a simple plug and play if you want it to work effectively. You have to work with it to allow it to speak and perform as your vision persists

Chad R.

Verified reviewer

Information Technology and Services

501-1000 employees

Used other for less than 2 years

Review source

Reviewed December 2020

Decent Product