aReservation 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

aReservation

4.9

(48)

Pricing

Pricing available upon request

About aReservation

Indexic is a Tour, Rental & Activity operator reservation solution allowing companies online reservations, manage resources & e-waiver/lease in one platform.

The software features the ability to track equipment and view it on one screen. E-waiver, Two-way texting, email & text reminders, tidal & sunset auto-scheduler, auto cancellation notice, abandoned booking recovery, threshold mgt., POS, dynamic pricing, & a reporting hub.

Google Review 5/5 Star

Doing business in the US and US Territories.

aReservation Screenshots

aReservation Pricing and Plans

Starting price: $0.01

Free Trial

Free Version

Basic

$0.01

per feature

No plan information available

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aReservation Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of aReservation
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Availability Indicator
Availability Management
Booking Notes
Calendar Sync
Central Reservation System
Channel Management
Communication Management
Credit Card Processing
Customer Database
Customer Data Management
Customer History
Customer Management
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Document Management
Document Storage
Dynamic Pricing
Electronic Payments
Electronic Signature
Email Templates
Employee Management
Equipment Rental
Equipment Tracking
Event Calendar
Event Management
Event Scheduling
Fleet Management
Forecasting
GDS/OTA Integration
Inspection Management
Maintenance Scheduling
Multi-Day Booking
Multi-Event
Multi-Location
Online Booking
Online Ticketing
Package Creation
Payment Processing
Point of Sale (POS)
Pricing Management
Print-at-Home
Ratings/Reviews
Real-Time Updates
Registration Management
Reminders
Reporting & Statistics
Reservations Management
Reserved Seating
Resource Management
Sales Reports
Scheduling
Search/Filter
Seating Map
Short/Long Term Rental
SMS Messaging
Social Media Integration
Supplier Management
Surveys & Feedback
Third Party Booking
Third-Party Integrations
Ticket Reservations
Transaction History
User Management
Waiver Management
Website Integration
Website Management

aReservation User Reviews

Overall Rating

4.9

Ratings Breakdown

92%

Secondary Ratings

Ease of Use

4.7

Value for money

5.0

Customer support

5.0

Functionality

4.8

Stan G.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used weekly for less than 12 months

Reviewed November 2023

Great way to manage reservations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We needed a better way to keep all of our rental reservations organized, and aReservation does the trick! By allowing customers to book online, our email and phone lines are not tied up.

Cons:

It took me a little bit of time to learn how to navigate the portal, and to be honest, I am still learning. Anytime I had issues or had a question, I would email the customer support team and they would get back to me immediately.

Vendor Response

Stan, Thank you for taking the time to tell us how our software and services have served your rental company. We are honored that you selected Indexic as your reservation software. Thank you again Team Indexic

Replied November 2023

Matt R.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Reviewed November 2022

5 star product and 5 star service!!!

Same as above but thought it could go here as well...The software allows for streamlined integration of multiple booking platforms necessary for our success as a tour operator. It also makes it easy to manage our day to day operations in terms of planning for staff and equipment. The ability for our staff to access the system real time on their phones in the field has been tremendously helpful as well. The ability to text our customers about changes in location, time of tour, inclement weather, rescheduling, etc has been absolutely critical to our communication and customer service. We get a lot of great feedback from customers on this aspect of our operation. Add to all of this the customer support we get from the Indexic team is second to none. I would rate their customer service the highest I have ever seen on all levels of the company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software allows for streamlined integration of multiple booking platforms necessary for our success as a tour operator. It also makes it easy to manage our day to day operations in terms of planning for staff and equipment. The ability for our staff to access the system real time on their phones in the field has been tremendously helpful as well. The ability to text our customers about changes in location, time of tour, inclement weather, rescheduling, etc has been absolutely critical to our communication and customer service. We get a lot of great feedback from customers on this aspect of our operation. Add to all of this the customer support we get from the Indexic team is second to none. I would rate their customer service the highest I have ever seen on all levels of the company.

Cons:

There are some minor tweaks to the software that could be improved but I will let my wife [SENSITIVE CONTENT] respond to those in her review.

Reasons for choosing aReservation

I had been approached by [SENSITIVE CONTENT] about the company he used to work for a long time ago and he was very sincere and consistently reached out to me over a year or so. At the time I said no but then called later to let me know he was with a new company called Indexic and I agreed to hear his sales pitch because he was persistent but in a good way. He did a great job educating me on the product along with others at the company and my wife and I agreed to sign up and try it. From that point on we were so impressed by everyone there at Indexic (and the software) and have never looked back at our decision. In fact we have referred others as well. I would highly recommend Indexic and give them more than 5 stars!!!

Vendor Response

Matt, We appreciate you taking the time to write this review. We value your business and will continue to work on improving our software. We are happy to see that aReservation has helped improve your business and made it easier for you and your customers. We have a few new features we are rolling out that will improve your business even more. Thanks again for your business The Indexic Team

Replied November 2022

Paulette S.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed April 2023

Indexic is great!

It has been great! We have had several bookings and has worked very well in our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We really like the staff at Indexic. It was a challenge for me at first to learn the the reservation software because I had not used anything for boat rentals in the past. Once I learned it, it was so simple. The staff really worked with me to make sure I fully understood their product.

Cons:

I know I am not utilizing their product to my full potential. I am sure I am missing out on things but have failed to take the time to learn it in more detail. They are always willing to help, I just need to make the time to do it.

Reasons for choosing aReservation

Recommended by another business

Vendor Response

Hello Paulette, Thank you for taking the time to tell us how our software and service work for your business. We are pleased to hear that aResevation has helped you operate your business and that our customer support team has been helpful to you. If you would like some additional training, please contact us and we will be glad to help. We are always working to improve ourselves and appreciate your comments. Thanks again The Indexic Team

Replied April 2023

Mike G.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Reviewed September 2022

A+ system & support

I own a few businesses & I have to be honest, aReservation has the absolute best customer support team on the planet! There has never been a moment that I have been let down with thier support team. They take pride in the client experience end of the industry, their support rears each company they serve as its their company as well

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have to say it’s the support behind the product, there is 100’s of systems on the market, but the support is what is the most important.

Cons:

I can’t say there is much I don’t like, they keep updating with in futures. So I am 100 % satisfied

Vendor Response

Mike, Thank you for taking the time for submitting a review. We appreciate your business, know there are other options for your to work with, and will always work hard to earn it. Best, Indexic Team

Replied October 2022

Michael F.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Best in the business

I can't say enough about this software. This company focuses on the "guts" of what is needed. The other software companies always have a new sales rep every 4-6 month calling me. I have had the same people from Indexic since I started with them. They actually are familiar with "what I know" and what I don't know how to do well on a computer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is by far the most intuitive software out there. If your company is large and offers a lot of different activities this is for you. It's resource module allows you to schedule equipment across multiple activities. I do Jetski Rentals, Jetski Tours, Banana Boats, Boat rentals and Parasailing. The software allows me to maximize my equipment use. Example: We have guides take out our Jetski rentals and Safaris. If I am booked out my system will actually turn a boat into a guide ski, thus allowing me to rent out one more ski. That is just the tip of the iceberg. If I do a package of multiple activities. It assigns the correct resources to the activity. There is no way you can over book!!!!

Cons:

Nothing. The owners and support staff have been helpful every step of the way. I have actually called them after hours and the picked up the phone to help me.

Reasons for choosing aReservation

Most expandable and customizable.

Vendor Response

Michael Thank you for taking the time to tell us how our software and services have served your company. We are honored you selected Indexic as your reservation software. Thank you again Team Indexic

Replied November 2023

Sarah B.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 2 years

Reviewed September 2022

Indexic is always there for you.

Five stars all around. Software reliable and dynamic. Staff and support perfect. We love indexic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the support. Every single staff member is professional, friendly, responsive and fun. You could not have picked a better team. It’s why — even if there’s a small con to the software — I use the software.

Cons:

Not really cons, but I would love an app instead of it being browser based.

Reasons for choosing aReservation

Customer support!

Reasons for switching to aReservation

Needed more than Wix could offer.

Vendor Response

Hello Sarah, Thank you for taking the time to complete this review. Your comments help up improve our products and service. We know there are other options out there and will always work hard to earn your business. Best, Mark

Replied October 2022

Lisa P.

Verified reviewer

Maritime

2-10 employees

Used daily for less than 12 months

Reviewed July 2021

Support is key!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The people that we have worked with; from the introduction to implementation to launch, have been incredible. We appreciate that we can call and get an answer within minutes. If we had changes that were necessary within the software, their IT department did their best to implement it efficiently. They listened to our needs and did their best to make them possible.

Cons:

There are many steps to get to the final result. Training and mastering takes longer than expected. However, the support team quickly gets us to where we need to be if we can't figure it out.

Reasons for switching to aReservation

They were located in Amsterdam. Questions we had needed to be typed and sent to them. Phone calls were difficult to make to them. They have many holidays...and their office closed when we were able to contact them after the chaos of our mornings. Discounts were difficult, and they didn't require renters to leave their phone numbers.

Vendor Response

Lisa, thank you for your recommendations and praise. You are a wonderful company to partner with. Mark

Replied September 2021

Jenny P.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for more than 2 years

Reviewed October 2023

Great Company to work with!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Great customer service. Very helpful when needed. Won't be changing anytime soon.

Cons:

None at the time. Very helpful when wanting new features.

Vendor Response

Jenny, Thank you for taking the time to complete the review. Reviews help us to better understand how to serve you and your company. We know you have other choices and are honored you selected Indexic as your boat tour and rental reservation and waiver provider. Thank you again, Team Indexic

Replied October 2023

Sean T.

Verified reviewer

Entertainment

Self-Employed

Used daily for more than 2 years

Reviewed October 2022

Paddle Express floats because of Indexic

This software is ALl Star caliber and certainly I would recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do all my work on the iPhone 13 and the software is compatible and easy to use.

Cons:

I can’t really think of anything negative to talk about which shows a lot because I am picky.

Reasons for choosing aReservation

I felt it was going to be more personalized and my small bus needs would be met at a greater level.

Vendor Response

Sean, thank you for taking the time to complete this review. Really happy to see that you are growing! Best, The Indexic Team

Replied October 2022

George C.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Reviewed September 2022

Ease of use based on ability of User

Other than the obvious being able to allow customers to book their own excursions, I like the fact I receive an instant text message that someone has booked and can pull their reservation immediately. We cannot always answer every call, and this allows for us to assist all customers at one time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This system is all inclusive of every need our boat rental company has. It's a one stop shop and makes it easy for us to use just one program.

Cons:

If I had to choose a Least reason it would not be due to the program but for my inability to grasp all the different ways to process our needs. However, because the Indexic staff are here, around the clock, to make sure every transaction goes smoothly, I would still choose them over and over.

Vendor Response

Hello George, I appreciate you taking the time to complete this review. We know you have other options to work with other companies', and will always work hard to earn your business, Best Barbara

Replied October 2022

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