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aReservation

Overview
Reviews

aReservation 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

aReservation
aReservation
4.9
(48)

Pricing

Pricing available upon request

About aReservation

Indexic is a Tour, Rental & Activity operator reservation solution allowing companies online reservations, manage resources & e-waiver/lease in one platform.

The software features the ability to track equipment and view it on one screen. E-waiver, Two-way texting, email & text reminders, tidal & sunset auto-scheduler, auto cancellation notice, abandoned booking recovery, threshold mgt., POS, dynamic pricing, & a reporting hub.

Google Review 5/5 Star

Doing business in the US and US Territories.

aReservation Screenshots

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aReservation Pricing and Plans

Starting price: $0.01
Free Trial
Free Version

Basic

$0.01

per feature

No plan information available

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    aReservation Features

    • Popular features found in Reservations
      Booking Management
      Calendar Management
      CRM
      Customer Support
      Group Reservations
      Inventory Management
      Mobile Access
      Promotions Management
      Rate Management
      Reporting/Analytics
    • More features of aReservation
      Access Controls/Permissions
      Activities Booking
      Activity Dashboard
      Alerts/Notifications
      API
      Appointment Management
      Availability Indicator
      Availability Management
      Booking Notes
      Calendar Sync
      Central Reservation System
      Channel Management
      Communication Management
      Credit Card Processing
      Customer Database
      Customer Data Management
      Customer History
      Customer Management
      Customizable Reports
      Customizable Templates
      Data Import/Export
      Discount Management
      Document Management
      Document Storage
      Dynamic Pricing
      Electronic Payments
      Electronic Signature
      Email Templates
      Employee Management
      Equipment Rental
      Equipment Tracking
      Event Calendar
      Event Management
      Event Scheduling
      Fleet Management
      Forecasting
      GDS/OTA Integration
      Inspection Management
      Maintenance Scheduling
      Multi-Day Booking
      Multi-Event
      Multi-Location
      Online Booking
      Online Ticketing
      Package Creation
      Payment Processing
      Point of Sale (POS)
      Pricing Management
      Print-at-Home
      Ratings/Reviews
      Real-Time Updates
      Registration Management
      Reminders
      Reporting & Statistics
      Reservations Management
      Reserved Seating
      Resource Management
      Sales Reports
      Scheduling
      Search/Filter
      Seating Map
      Short/Long Term Rental
      SMS Messaging
      Social Media Integration
      Supplier Management
      Surveys & Feedback
      Third Party Booking
      Third-Party Integrations
      Ticket Reservations
      Transaction History
      User Management
      Waiver Management
      Website Integration
      Website Management

    aReservation User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    92%

    4

    6%

    3

    2%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    4.8

    Yvann's profile

    Yvann K.

    Verified reviewer

    Non-Profit Organization Management

    10000+ employees

    Used monthly for less than 12 months

    Review source

    Reviewed October 2022

    Great Product

    5

    It's been a great experience so far!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We love how easy it is to use and how simple it is to set up.
    Cons:
    There wasnt anything we'd say we like least

    Reasons for choosing aReservation

    It seemed to be the easiest and simplest way to get going.

    Vendor Response

    Yvann, We are so pleased to have you as part of the Indexic family. Thank you for your kind comments. Best, The Indexic Team

    Replied October 2022

    Read More

    PW

    Pamela W.

    Verified reviewer

    Entertainment

    2-10 employees

    Used daily for more than 2 years

    Reviewed June 2024

    Best Booking Company

    5

    Easy to get set up. Everyone is very friendly and helpful. Our customers love the ease of using it. Overall the company is the best!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Functionality
    icon
    Pros:
    Everything is simple and everyone loves it. Any questions are answered immediately!
    Cons:
    I can’t think of anything that I don’t like about it. We love it.

    Reasons for switching to aReservation

    They didn’t know what they were doing and I could never get any answers. They also cost me a an unfortunate amount of money!

    Read More

    LA

    Lew A.

    Verified reviewer

    Fishery

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed October 2022

    Not very effective

    3

    Poor

    Ratings Breakdown

    3
    Ease of use
    2
    Functionality
    icon
    Pros:
    Nothing ,not my favorite system,very. Slow
    Cons:
    Everything .just not what we need.Use another system that is more effective for our business and produces results.Your system doesn’t.

    Vendor Response

    Capt Lew, I appreciate you taking the time to complete the review. As we have talked about in the past, our software does not create demand but captures the demand your website generates. Your website was not built with SEO and ranks 54 and 52 on Google using relevant keywords. If you would like to connect, we can talk about ways to improve your rankings. Thank you The Indexic Team

    Replied November 2022

    Read More

    CA

    Cameron A.

    Verified reviewer

    Maritime

    2-10 employees

    Used daily for more than 2 years

    Reviewed September 2021

    Indexic is the best!

    5

    The software alleviates a lot of time consuming task allowing myself and staff to spend our time on task that help build my business.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    As a business owner my time is valuable and better spent with guests than in front of a computer. Indexic offers as very simple and user-friendly interface. Not to mention their support team is second to none.
    Cons:
    I honestly cannot list any flaws with my software. If there is ever an issue, after a short email or phone called it is always solved.

    Reasons for choosing aReservation

    The service team! In a small business having the ability to connect with a representative and have any issues resolved or questions answered is a must.

    Vendor Response

    Hi Cameron We greatly appreciate your business and will continue to work hard to exceed your expectations. Thanks Mark

    Replied September 2021

    Read More

    MB

    MaryAnn B.

    Verified reviewer

    Leisure, Travel & Tourism

    2-10 employees

    Used daily for less than 2 years

    Reviewed July 2021

    Great product, even better support

    5

    My experience with aReservation and aWaiver has been great.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    aReservation meets all our needs and is easy to use. My favorite function is aWaiver--we can have guests sign waivers in advance, on iPads in the office, or even on our company phones on the boats. All in all this is a solid company with great people who started as tour operators and understand our challenges and are always working to ensure they meet our needs.
    Cons:
    I don't have any complaints at this time. Every issue I've ever encountered was user error and we promptly got assistance when needed.

    Reasons for choosing aReservation

    There was no hard sales pitch, they don't oversell their product. Many of the other companies try to poach customers. The aReservation team took the time to listen to my needs as an operator.

    Reasons for switching to aReservation

    I switched due to lack of support--it was never easy getting ahold of my account manager. I also went through about six changes in account manager in a year.

    Vendor Response

    Mary Ann, thank you for your review. We have plans to create a better products based on what people like you tell us. Mark

    Replied September 2021

    Read More

    HB

    Heather B.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for less than 12 months

    Reviewed August 2021

    aReservation

    5

    We love aReservation and are so happy we switched products this year. I wish we had switched sooner.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Once I learned the software it is very easy to use. My favorite feature is that I can see all my reservations and book new ones from my phone. I’m not tied to a computer. I can capture customer information very quickly. I can quickly see all of my available resources and respond to my customers without them having to wait. The customer service is EXCELLENT! Response rates to my question are so fast because they understand we have customers standing in front of us.
    Cons:
    Altering an existing reservation is not always an easy process.

    Reasons for choosing aReservation

    It checked all the boxes of what I needed. The number one aspect was being able to conduct business using my phone.

    Reasons for switching to aReservation

    Customer service at RentCentric was very slow to respond.

    Vendor Response

    Heather, thank you for your comments. Our backend was designed by tour professionals like you is the reason it is so easy to navigate. Thanks again Mark

    Replied September 2021

    Read More

    KS

    Kevin S.

    Verified reviewer

    Retail

    11-50 employees

    Used daily for more than 2 years

    Reviewed September 2021

    Service is what they stand for!

    5

    Best group to work with, [SENSITIVE CONTENT] answers all calls or returns calls quickly

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It is a easy system that all office help catches on to very quickly. Indexic team works to try to keep you happy, and they respond with new products.
    Cons:
    We have no concerns with the software, thay work hard to keep the system current.

    Reasons for choosing aReservation

    Just great people that know what the tour operators need

    Vendor Response

    Hi Kevin and thanks for your business. I'm so happy to hear things are going well for you and your business. Thanks Mark

    Replied September 2021

    Read More

    NB

    Neil B.

    Verified reviewer

    Consumer Services

    2-10 employees

    Used daily for less than 2 years

    Reviewed June 2024

    Better than FareHarbor

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Simple to navigate, resources, easy checkout process, and customer support is top notch.
    Cons:
    Our Resources get changed around sometimes

    Reasons for switching to aReservation

    Lack of support and no Resource calendar

    Read More

    WP

    William P.

    Verified reviewer

    Leisure, Travel & Tourism

    2-10 employees

    Used daily for more than 2 years

    Reviewed April 2023

    Amazing company! Change how we do business!

    5

    Absolutely amazing!!! Wouldn't even think about changing to someone else.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This reservation system makes it super simple for your customers to sign up navigate through your schedule pick a time how many skis the interface is very easy to use on the back end and on the front end. It is cut down on my office support and that saves me money. Time. And keep my office staff happier. As well as my doc staff cuz they can see everything going on on the schedule. And everything is in live time
    Cons:
    Nothing, not a single con I can think of.

    Reasons for choosing aReservation

    I started bc of their customer service and it was just right timing.

    Vendor Response

    Hi Will, Thank you for taking the time to tell us how our software and service work for your business. We appreciate your feedback and your loyalty too. We know there are other options out there and will continue to improve our features that will allow you to improve your company. Thanks again The Indexic Team

    Replied April 2023

    Read More

    MS

    Michael S.

    Verified reviewer

    Leisure, Travel & Tourism

    2-10 employees

    Used weekly for less than 12 months

    Reviewed October 2023

    Indexic with aReservations is the perfect fit for any rental company!

    5

    From the start with [sensitive content hidden] being patient with follow up and them explaining the advantages for our company to utilize Indexic with a simple not pushy pitch is what steered me to giving it a try with no regrets and once we started working directly with [sensitive content hidden] that were also very patient in helping us, we knew this system was going to be a great fit for our company!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The support of integrating our system and easy to use process makes aReservartion a no brainer for us and our staff!
    Cons:
    Change can always be difficult and after starting with one process and having the staff train again to the updated system and process was a challenge but ultimately it all worked out. Another true aspect of us deciding on utilizing Indexic is because the offering of insurance for clients was in the works, and we are hopeful this does come to fruition for next season. If we have an option with another platform that has this option at a reasonable rate, we will have to entertain it. Also, and most importantly please try and get integration approved with GetMyBoat and other apps calendars. Thank you!

    Vendor Response

    Michael, First thank you for taking the time to complete the review and let us know how our software and our customer support team serve your company. I agree change can be difficult which is why our team works hard and does all the heavy lifting during any transition. So, you know, the boat liability insurance program will be rolled out way before the 2024 season. Please know that we are honored to serve you and your company and thank you for your continued support. Best Team Indexic

    Replied October 2023

    Read More

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