eZee Frontdesk 2026: Benefits, Features & Pricing

Wondering if eZee Frontdesk is right for your organization?

Our Hotel Front Desk Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

eZee Frontdesk

4.5

(184)

Pricing

Starting at ₹1,150.00 one time

About eZee Frontdesk

eZee FrontDesk is an on-premise hotel management solution that caters to hotels, motels, resorts, vacation rentals and more. It offers a range of integrated modules, which includes tools for front and back office management, group booking, housekeeping, banquet, minibar and guest relationship management. The hotel system helps manage hotel operations such as creating guest profiles, managing room inventory, group check-in and check-out, tracking cancellation or no show, night audits and more.

eZee FrontDesk can be integrated with eZee's online booking engine and channel manager as well as other third-party booking engines and channel managers, that helps hoteliers receive bookings from their websites and other online booking sources like OTAs, GDS and more.

The hotel solution also integrates with the restaurant point of sale solution, to manage in-house restaurant operations and room service orders. eZee FrontDesk comes with mobile apps for reports as well as minibars and housekeeping.

24x7 support is provided via live chat as well as phone and email support.

eZee Frontdesk Screenshots

eZee Frontdesk Pricing and Plans

Starting price: ₹1,150.00 one time

Free Trial

Free Version

Basic

₹1,150.00

one time

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

eZee Frontdesk Features

Features of eZee Frontdesk
Accounting
Billing & Invoicing
Booking Management
Channel Management
CRM
Dorms
Employee Management
Extended Stay
Financial Management
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Experience Management
Housekeeping Management
Loyalty Program
Maintenance Management
Multi-Currency
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Property Management
Rate Management
Reservations Management
Single Property
Task Management

eZee Frontdesk User Reviews

Overall Rating

4.5

Ratings Breakdown

61%

29%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.6

Functionality

4.4

Sidath K.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Property management solution that is simple but extremely effective

Overall, we are really happy with software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to have the system configured. It could be configured in a few days. On onboarding process is very easy. Documents such as confirmation letters, registration forms, and invoices could be generated by using the system. The prices are very reasonable. Payments could be made online. They do have a 24-hour support team.

Cons:

Multi currency option has to improved further.

rivaldi w.

Verified reviewer

Hospitality

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

easy to use,easy to implement pricing range ,have variant room view and nice customer are live sup

easy hotel management with live support system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

can change pricing range with bulk. easy to edit if room due out . lots of choice for user management. fast respon customer care expecially from Neha Sharma.

Cons:

sometimes due payment notification pop up but we already pay the program, need cross check again to confirm payment details

Mahbubur Rashid H.

Verified reviewer

Hospitality

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

I like very much to use eZee FD and Burrp and fell really comfort

I am using eZee Frontdesk since 2013 and I really love this application and think it is very effective for hotel management. Very easy to operate and similar easy to make some other realize.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

easy to use, more effective and can customize. especially I think the support team is very much effective to use eZee cause their cordially assistance inspired us to use eZee application.

Cons:

Some bug and some issues will take more time.

Euphrasia F.

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

So far so good

To be able to handle the hotel operations smoothly. It is so much part of our business already that we can't function without it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to understand especially for the staffs. Convenient to get assistance via the chat assistance.

Cons:

Certain reports are not available after it has been produced like the Room status report. The help chat is good except that the person who is assisting me does not seems to communicate what he/she wants us to do and what is the next step they are planning to do properly. I believe they are doing something after we inform them of our issues, but, just being silent & not telling something in the chat does not help us on the other end. We are just left waiting without knowing what is next? This applies to all help desk personals that I have encountered for as long as I have used Ezee. They also seem to not pay attention to what we say too although we are quite specific in our explanation. For example, They ask or tell us things as if repeating what we just said in our explanation. This is not helpful when we are in a hurry to fix issues which normally is the case. They also take too long to solve some issues which is later realized quite easy hence makes us question whether they are competent or not or just too busy on the other end or just don't care. This is especially when we are left hanging with our question in the chat. Hopefully this can be addressed.

Vendor Response

Hi Euphrasia. We would like to apologize sincerely for the inconveniences caused to you over the live chat. We're always trying our best to help our users in case they're stuck somewhere. We assure you that this won't be repeated if you need us again. But, if you feel that the problem persists and your query is not attended to, you can drop an email to customersuccess@ezeetechnosys.com, whereby our Customer Success team will ensure that your queries are resolved at the earliest. Regards, Team eZee.

Replied May 2018

David L.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed May 2018

incredible, functional ....

the control of inventories, sales, minimums and marketing data are accurate, ezee asolute has the possibility to integrate the operative and accounting part magically

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

clean and functional software, all well designed able to link all the functionality of a resort, live support is incredible, the sales team will tell you what you need.

Cons:

If you only speak Spanish it is difficult for the support to help you fast, I think it would be great in spanish speaking

Vendor Response

Hi David, Delighted to hear that your resort operations have been simplified using eZee solutions. Also, your appreciation for support is a great value to us. We'll surely look into your suggestion and try providing the support in your preferred language. Keep sharing. Best Regards, Team eZee.

Replied June 2018

Verified

Reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2018

Best and easy software

I am using this software from last three months and it is a good technology i have ever seen, i have worked in lits of software but there is no comparision with any one at all, because of the reports and notification and you can easily interface your lots of tevhnology with this software, automated inventory control work with this software and the channel manager and the cloud based softwares are also good of this software,even if you have a small hotel you can get the best and reasonable cost of this, Not all about the cost it is realy a good one With its features ... Go for this... Highly recommendable to all

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly and you can generate customerized reports as well, i can say no one can beat this software so far

Cons:

No comments... As i like this software among all available softwares in the market, you can try others too... But my choice ezee only

Vendor Response

Hello. Thank you for your review. We are glad that you are happy with the way eZee FrontDesk works for you. We assure you to keep imparting our best services. In case, you have any query, do reach out to our support team who works 24x7x365 just for your assistance. Regards, Team eZee

Replied September 2018

Annor A.

Verified reviewer

Used weekly for more than 2 years

Review source

Reviewed June 2018

Excellent software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

customizable and meets almost every requirements and their support is professional and good person to work with

Cons:

few bugs occurs but that too in such a case technical team are always responsive and rectifies it as soon as possible

Vendor Response

Hi Annor, we're glad to see your feedback here. We apologize for the inconvenience caused to you because of the bugs. But we assure you that we'll always be there to solve any issue you face. Keep sharing your suggestions at support@ezeetechnosys.com. Regards, Team eZee.

Replied July 2018

Karin K.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed June 2018

Happy so far, ease of use mostly and lots of help with the system set-up and many changes on our sid

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, many features, connects everything from POS to PMS, also possibilities to expand into Payroll?

Cons:

Not enough scope to do personalised templates for documents like invoices, registration cards, welcome letters etc.

Vendor Response

Hi Karin, happy to hear that eZee FrontDesk is helping you out a lot in simplifying your hotel business. Regarding the personalized email templates that you mentioned, we do have several available templates from which you can choose. If you have any specific requirements for those templates, please let us know at support@ezeetechnosys.com. We'll come up with the best solution for you. Regards, Team eZee.

Replied June 2018

Omer c.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed May 2018

it was great experience ,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

well there are many things to describe but in short everything is fine with the software, normally the layout imean icon setup on the board is amazing and better then other software which i have used

Cons:

everything is fine with Rep ,thank you for nice support, and thanks to your team who is available 24 hours really appreciated

Vendor Response

Hey Omer, thank you for the review. We are delighted with the fact that you are happy with the eZee FrontDesk. Our support team is always on stand by to help whenever you need us. Regards, Team eZee

Replied June 2018

Bart d.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2019

Do not consider eZee or Omni Hospitality as a partner

They do not meet goals, objectives or set meetings. They do not respond and are not open to any suggestions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

would have liked it if I had got only 10% of what they promised

Cons:

They do not keep any of their promises. And they promise you the world before they sign you on. After that it's dead silent.

Vendor Response

Hello, We assure you to look at the factors that you may be facing. It would be great if you could discuss your problems with your account manager. As they monitor your account closely, they will surely be able to help you with everything. Moreover, you can even get online with our experts on 24x7x365 live support. Meanwhile, Please keep sending your suggestions at cm@ezeetechnosys.com. We assure you to give our best efforts in giving you the best user-experience. Regards, Team eZee

Replied April 2019

Showing 1 - 10 of 184 Reviews

See All Reviews