eZee Frontdesk 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Pricing and Plans
Features
User Reviews
Popular Comparisons

Overview

eZee Frontdesk

4.5

(184)

Pricing

Starting at ₹1,150.00 one time

About eZee Frontdesk

eZee FrontDesk is an on-premise hotel management solution that caters to hotels, motels, resorts, vacation rentals and more. It offers a range of integrated modules, which includes tools for front and back office management, group booking, housekeeping, banquet, minibar and guest relationship management. The hotel system helps manage hotel operations such as creating guest profiles, managing room inventory, group check-in and check-out, tracking cancellation or no show, night audits and more.

eZee FrontDesk can be integrated with eZee's online booking engine and channel manager as well as other third-party booking engines and channel managers, that helps hoteliers receive bookings from their websites and other online booking sources like OTAs, GDS and more.

The hotel solution also integrates with the restaurant point of sale solution, to manage in-house restaurant operations and room service orders. eZee FrontDesk comes with mobile apps for reports as well as minibars and housekeeping.

24x7 support is provided via live chat as well as phone and email support.

Wondering if eZee Frontdesk is right for your organization?

Our Hotel Front Desk Software selection experts can help you in 15 minutes or less.

eZee Frontdesk User Interface

Popular eZee Frontdesk Alternatives

Main Product

eZee Frontdesk

4.5

(184)

Ratings Breakdown

4.42Ease of use
4.41Value for money
4.62Customer support
4.37Functionality

Pricing

Starting at ₹1150.00 one time

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4.12Ease of use
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4.62Ease of use
4.70Value for money
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4.6

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4.45Ease of use
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Alternative Product

Newbook

4.6

(45)

Ratings Breakdown

4.47Ease of use
4.21Value for money
4.58Customer support
4.49Functionality

Pricing

Starting at $150.00 per month

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eZee Frontdesk Pricing and Plans

Starting price: ₹1,150.00 one time

Free Trial

Free Version

Basic

₹1,150.00

one time

No plan information available

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eZee Frontdesk Features

Features of eZee Frontdesk
Accounting
Billing & Invoicing
Booking Management
Channel Management
CRM
Dorms
Employee Management
Extended Stay
Financial Management
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Experience Management
Housekeeping Management
Loyalty Program
Maintenance Management
Multi-Currency
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Property Management
Rate Management
Reservations Management
Single Property
Task Management

eZee Frontdesk User Reviews

Overall Rating

4.5

Ratings Breakdown

61%

29%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.6

Functionality

4.4

Mahbubur Rashid H.

Verified reviewer

Hospitality

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

I like very much to use eZee FD and Burrp and fell really comfort

I am using eZee Frontdesk since 2013 and I really love this application and think it is very effective for hotel management. Very easy to operate and similar easy to make some other realize.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

easy to use, more effective and can customize. especially I think the support team is very much effective to use eZee cause their cordially assistance inspired us to use eZee application.

Cons:

Some bug and some issues will take more time.

Ayichluhim A.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Ezee @ GPH

Over eZee is a very good system as it more than meets the expectations and requirements of hotels of any size. There is always room for improvement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very feature rich and easy to use. Software is constantly being updated. Good 24/7 Online Support. Complete Integrated Hotel Software.

Cons:

F&B Software eZee Burrp POS has no automated stop sell(freeze Item) when item is out of stock. Cannot make one booking for accommodation and Banquet event(It is very common booking in our region). We need consolidated invoice for Accommodation and Banquet for groups. Invoice templates are too long especially for group booking.

Reasons for switching to eZee Frontdesk

The old system lacked a lot of features and was not capable of meeting the requirements of a hotel of or size and standard.

Vendor Response

Hi Ayichluhim, Thank you for the detailed feedback and rating us. Our software are made keeping in mind the requirements of general hotels with banquets and all-round services. Hence, you will experience a standard level of features in the software. However, we will surely see how we can improve your experience by trying to accommodate your requirements in the best way possible. Keep writing your suggestions to us at support@ezeetechnosys.com. Regards, Team eZee.

Replied September 2019

Andreas P.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Great product, fantastic support!

Previously 3

Ratings Breakdown

Ease of use

Previously 3

Value for money

Previously 4

Customer support

Functionality

Previously 5

Pros:

Most information is immediately available, and the software is easy to learn with great results.

Cons:

Unable to edit text in blocked rooms reason. There is no way to generate invoices, only if clients have checked in to a room. So if the hotel was full, and you were overbooked, you have a problem.

Ajmer S.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2017

My Rep was very nice and helpful

We are able to check guests in and out and do reservations and auditing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-The check-in screen -It has a lot of search options It has many features It always has an error pop up It doesn't often hold information through to next time once save button clicked

Cons:

That it has a lot of glitches and that the reservation and check-in screens are separate, and that you have to click into each online reservation to check if it has been assigned a room.You are also often unable to change the starting cash amount at log-ins

Vendor Response

Thanks for taking time and giving us a review. We are glad that you liked Ramiz¿s help with the software. Regarding the error that you mentioned, it appears to be random. Can you please share more details as to what causes it and how? That would help us identify the problem in our internal testing and fix it. Another news is we are working on, soon to be launched new design of the system, that would resolve your concerns of separate check-in and reservation forms. And for changing cash amount, it might happen if a user of last shift of the user was not closed properly. Then, system does not consider it as a new shift and user needs to enter starting cash. Please write to us at support@ezeetechnosys.com, we will be more than happy to make it easier for you :)

Replied June 2017

Ahmed A.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2022

Ezee front desk review

Very good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software have a good interface, intuitive and easy to use but the setting menu is not really that simple.

Cons:

Some Asian OTA aren’t supported . Setting the booking calendar should be easier.

Reasons for choosing eZee Frontdesk

I’m using the both softwares

Vendor Response

Hi Ahmed, Thanks for the valuable feedback. Your suggestions are very crucial to us and we would surely work upon them. I request you to write us on support@ezeetechnosys.com Our team will help you with the OTA issue. Regards, Team eZee

Replied December 2022

Jay E.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed January 2018

Fully Featured, Does Everything you want

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software allows me to be flexible in how I run and sell my hotel online. I can do basically anything I want with advanced features available. As my hotel has been growing, I really appreciate the software can handle the more "professional" things and grow along with me. Also, I appreciate the 24hr support, I've used it countless times.

Cons:

Sometimes it can be a bit harder to learn than other software, because of the features. BUT, I still prefer this over a simpler software which would prevent my hotel from being professional.

Vendor Response

Hi Jay. Glad to hear about your growing hotel business and how we have been of help to you. Thanks for rating us and sharing your story. Regarding the learning curve, we hope that will be addressed in our recent release of eZee FrontDesk 7.0 which we have gradually started rolling out. Thanks.

Replied January 2018

Menahem A.

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2018

Happy and satisfied

Happy customer and active back end support

Ratings Breakdown

Ease of use

Functionality

Pros:

The simplicity - optimized options and readiness it is an out of the box solution that fit very well hotel operations.it helps optimize operations. I have chosen this solution for my client and i am very happy because my clients are satisfied.

Cons:

The reporting module A PMS solution should be at lease giving access the consultant to produce reports that the client want to have. the fact that every time a report should be build has to be communicated to the developers is not professional . at lease for the partner of ezee like our company we should be able to produce those reports it is better and fast

Vendor Response

Hi Menahem, thanks a lot for reviewing us. Regarding the cons that you mentioned, we've not kept report generation generalized for our partners, since all our partners have different requirements and it does not turn out to be feasible to come up with a common report builder for all. Communication with the development team can help us understand your requirements better and fulfil those faster. However, we will definitely see where this process can be optimized. For any questions or queries, do keep in touch with your account manager. Regards, Team eZee.

Replied May 2018

Vijay C.

Used daily for more than 2 years

Review source

Reviewed June 2018

Live support team is excellent always help full. Thanks a lot for the live support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very easy to use you can train a person to use it in just a couple of days and the imp part is the service , Using live support is very easy we get connected live by just a click and the executive always there with a welcome note and there to help you in all your problems and make sure that the query is resolved . Live support team is excellent always help full . Thanks a lot for the live support you guys are very friendly and best customer support team . three cheers and best luck !

Cons:

no cons which we faced till now it is working very fine for us lot used many softwares but ezee front desk is really the eziest one very user friendly so no negatives from my side .

Vendor Response

Hello Vijay, Thank you for your warm feedback. We are delighted to learn that you find eZee FrontDesk very easy to use. Thank you for appreciating our support team too. We'll surely continue imparting our best services to you. Regards, Team eZee.

Replied June 2018

Ahosan kabir s.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Fully satisfied, the way my agent work is too fast to compared other agent before.

The software have lot of easy function to complete the business with easy hotel,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are using more than 4 property this front desk software because of its function, which is more function able. Online support is also best to get help at any time. We love its channel manager too

Cons:

1. easy room reservation, 2, inventory manage, 3, quick night audit way 4, reservation details list, 5, back up and restore way, check in check out time, also have many more

Vendor Response

Hello Ahosan, Thank you for feedback. It's great to see that you're fully satisfied with our products and services. We assure you in imparting our best services. In case you have any query, contact our support team who are on their toes 24/7/365 to help you. Regards, Team eZee.

Replied June 2018

Elma V.

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2016

Mnarani Club, Kilifi, Kenya review

The program is quite user friendly and assist in viewing a lot of data at a glance. We have little problems and if there are problems or queries, the 24hr assistance is fast.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The point of sales is directly linked and updated to the hotel operating system and easily communicates to the accounting system. it is also fairly user friendly.

Cons:

there are many features that might be updated or added since the program was initially set up for our property. We might not always be aware of the new features or know how to use it to its full potential. Personal contact sessions every 2 years or so will be very valuable as there are certain issues that is very difficult to get sorted out via live chat or skype.

Vendor Response

Hi Elma, Thank you for your precious time to review us. We assure you that our team will keep bringing you quality service always. Regards, Team eZee

Replied September 2016

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