OperatorHub 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OperatorHub

4.9

(7)

Pricing

Pricing available upon request

About OperatorHub

OperatorHub is a web-based platform that helps tour operators, activity providers, resorts, hotels and other businesses in the travel industry manage bookings, payments and more. It includes an online payment system via integration with Stripe.

OperatorHub allows users to manage inventory and availability, create custom products, manage reservations and payments from customers, create reports and provide remote training for employees.

OperatorHub Screenshots

OperatorHub Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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OperatorHub Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of OperatorHub
Access Controls/Permissions
Activities Booking
Activity Dashboard
API
Appointment Management
Availability Management
Billing & Invoicing
Booking Notes
Central Reservation System
Channel Management
Client Management
Communication Management
Customer Database
Customer History
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Document Management
Dynamic Pricing
Email Templates
Event Scheduling
GDS/OTA Integration
Invoice Management
Itinerary Creation
Multi-Currency
Multi-Day Booking
Multi-Language
Multi-Location
Online Booking
Package Creation
Payment Processing
Price/Margin Management
Pricing Management
Quotes/Estimates
Real-Time Updates
Reporting & Statistics
Reservations Management
Resource Management
Search/Filter
SMS Messaging
Social Media Integration
Supplier Management
Third Party Booking
Third-Party Integrations
User Management
Vendor Management
Waiver Management
Website Integration
Website Management

OperatorHub Integrations

Google Analytics 360

Rezdy

Mailchimp

Xero

OperatorHub User Reviews

Overall Rating

4.9

Ratings Breakdown

86%

14%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.8

Functionality

4.6

Have you used OperatorHub and would like to share your experience with others?

Ian C.

Verified reviewer

Aviation & Aerospace

11-50 employees

Used daily for more than 2 years

Reviewed April 2019

Junction6 in the tourism activity sector

Overall, very good. We've used J6 for many years and the continued development of the system has been impressive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's extremely accessible from any device and relatively fast to display the information that I need at a glance. It's API's help us save time on the phone by allowing agents to see availability, book and have the product confirmed. Adjusting products and availability is relatively painless. The design team are quick to implement changes and keep us updated regularly on new features.

Cons:

It can be a bit slow at times to respond to input when trying to adjust availability or add notes to a departure.

Conor O.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

The system that can do it all!

Excellent - they system can do it all!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lots of features/functions Ability to sell products as an operator (i.e. own product) or as an agent (i.e. 3rd party products) Route Management capabilities Flexible reporting and good invoicing functions Supplier reconciliations made easy! Excellent support

Cons:

Speed - The more products you load, the slower the system (similar to other systems)

Vendor Response

Thanks for the feedback Conor, we really appreciate it. It's great to hear that the system has so many features that help run your business. We are constantly working on improvements such as speed and new features. This feedback really helps.

Replied May 2020

Jerlyn B.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

It needs to improve for some features that will make it more friendly-user

There are some inconsistencies on the setup which has to improve. Probably a glitch or bug that affects the whole performance.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Though I have no detailed training on this software and just used it for quite some time, I managed to understand how the software works in terms of navigation. It's very flexible and complex especially in creating products.

Cons:

However, having a lot of features makes it difficult sometimes. Especially when analyzing a transaction for past months. The setup of quite complicated and could not easily understand especially if you don't have any idea about the software.

Reasons for choosing OperatorHub

It's a Group Management decision.

James K.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2019

Fleet management is so much easier now

Our overall distribution to agencies and resellers has noticeably increased with the WebsiteTravel connection, which comes with the software. Other than that, staff have noted that check-ins are generally smoother and there are less complaints nad errors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can oversee routes, manage drivers vehicles, bus routes, customers and even follow up's without even being on the job. My drivers log in to the system and upsell customers from on Fraser Island. Capitalising on pax has seen an all-time high in our operations and our customer's service has improved greatly due to the centralisation of all customer details and availability.

Cons:

Occasionally glitches. Have had a few instances of losing data entries in the past though I believe there was a recent development to amend this.

Rachael S.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Reviewed March 2019

Incredible for time-saving, with increased efficiency for all staff procedures

Our migration to Junction6 reservations has not only been efficient, but surprisingly economical. The streamlined staffing procedures have really allowed us to maintain wages.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Drivers can now group departure groups based on travel partners, dietary requirements, nationalities and gender ratio. - The J6 API facilitates real-time reservations for travel agents, meaning less requirement for availability monitoring - Capacity updates alleviate human error and tour over-booking

Cons:

- Quite a lot of features, it is difficult to narrow down to which are most suited to our business but the BDM’s were helpful

Tim L.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2019

Great for our business

Overall OperatorHub has significantly improved our reservations and operational management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OperatorHub is very user friendly and has made training staff significantly quicker and easier. The cloud base for mobile access and the ability to share with operators has increased transparency and reduced friction. There are also some great features for communicating with customers.

Cons:

The financial reporting can be slow for large data sets

Merv O.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 12 months

Reviewed March 2019

Great features for managing large tour groups with ease

All of the hard unnecessary work has been taken out of departure scheduling , it is all centralized now , accessible on different levels to different members of staff and very easy to manage

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The process for confirming bookings and managing capacity is now super easy , Simple capacity management and little to no chance of over booking , Completely customized manifests , appropriated to our business

Cons:

Email template manager is slightly complicated but was explained well by a BDM

Showing 1 - 7 of 7 Reviews