simpleERB 2026: Benefits, Features & Pricing

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Wondering if simpleERB is right for your organization?

Our Reservations Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

simpleERB

4.4

(10)

Pricing

Starting at £21.00 per month

About simpleERB

simpleERB is a great first-step system for restaurants looking to make the move from a paper diary to an electronic book, both affordable and an easy-to-use cloud-based system. It provides a simple solution for restaurants to build a custom CRM and GDPR complaint mailing list to prevent and eliminate no-shows.

Multi-user and device access levels, unlimited areas and tables. Quickly set up the basics in an account and begin taking online bookings from your website. simpleERB can also generate bookings from social pages and through Google.

Access live diary remotely with multiple devices use through an internet browser, great on iPads. Create custom auto email reminders (SMS available at a charge), outline cancellation policies and selectable cancellation reasons.

Eliminate no-shows and secure revenue with card capture and payments on bookings with the secure payment integration premium feature. Payment integrations allow restaurants to be PCI and SCA (PSD2) compliant when handling card/payments for all bookings types. Managers can also make prepayments for booking offers/promotions or special private events. Inbuilt reviews for in-house management, access to comprehensive book...

simpleERB Screenshots

simpleERB Pricing and Plans

Starting price: £21.00 per month

Free Trial

Free Version

Starter

£21.00

usage based, per month

Plan includes:

CRM
Booking management
Capacity management
Email / SMS booking reminders
Customer feedback
Realtime cancellations
Online widget bookings
Reserve with Google booking integration
Facebook / Instagram integrated bookings
Customer and booking data reports

Plus

£47.00

usage based, per month

Plan includes:

CRM
Booking management
Capacity management
Email / SMS booking reminders
Customer feedback
Realtime cancellations
Online widget bookings
Reserve with Google booking integration
Facebook / Instagram integrated bookings
Customer and booking data reports

Pro

£80.00

usage based, per month

Plan includes:

CRM
Booking management
Capacity management
Email / SMS booking reminders
Customer feedback
Realtime cancellations
Online widget bookings
Reserve with Google booking integration
Facebook / Instagram integrated bookings
Customer and booking data reports

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simpleERB Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of simpleERB
Access Controls/Permissions
Availability Management
Booking Notes
Customer Database
Customer History
Customizable Branding
Customizable Reports
Email Templates
Event Scheduling
Multi-Location
Online Booking
Payment Processing
Ratings/Reviews
Real-Time Updates
Reminders
SMS Messaging
Social Media Integration
Website Integration

simpleERB Integrations

Stripe

simpleERB User Reviews

Overall Rating

4.4

Ratings Breakdown

60%

20%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.2

Functionality

4.2

Have you used simpleERB and would like to share your experience with others?

Jessie C.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed August 2022

Works really well for us. Just a couple of tiny users issues that are confusing, but nothing big.

Overall Simple ERB works well for us, and does what we need it to.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

simple ERB is a reliable booking system, that allows up to maximise turnover in our restaurant. With the recent adjustments to the platform, it is much more user-friendly.

Cons:

There are one too many clicks that clients have to make to confirm the booking. So we have guests arriving thinking they have booked, and they haven't. ALso when adjusting the restaurant layout of tables that are bookable, covers etc. you have to keep going out of the page and back in to change multiple tables.

Vendor Response

Hi Jessie, Thank you for your review. I am happy to hear that the system is working well for you. Thank you for the feedback in regards to the client's experience, we will flag this with our development team to review. Take care Anthony simpleERB

Replied September 2022

Dunslay C.

Verified reviewer

Restaurants

2-10 employees

Used daily for more than 2 years

Reviewed August 2022

Used this system for years and very happy

Really cannot think of any problems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple and easy to use for both customer and ourselves. It has to be one of the best value for money systems around.

Cons:

Maybe do not get the coverage of some of the more famous booking systems

Vendor Response

Hi Dunslay, Thank you so much for your kind review, I am happy to hear that you have found simpleERB good value for money. Take care. Anthony SimpleERB

Replied September 2022

Alex R.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Reviewed November 2022

Does the job but room for improvements

Generally works well, we are almost hitting the 1000 cap often and would be happy to pay a little extra for 100 or 200 more covers rather than having to upgrade to unlimited for heaps more money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

People can book in easily enough and the reminder emails have been helpful for our customers. The feedback email is also nice but would be good if the positive ones (when they hit 4 or 5 stars) could be prompted to leave the feedback publicly, say on Google or tripadvisor.

Cons:

Having to constantly sign in and can be fiddly, hard to change tables and if you are trying to put too many people on a particular table it doesn't let you which is annoying when you've move tables around so they're bigger. Maybe let the manager have the final say on that. Also hate that when we run out of covers rather than someone contacting me and asking if we want to move up a tier, customers just can't book in, costing us heaps.

Vendor Response

Hi Alex, we thank you for your feedback, this will be passed to our development team for consideration. Changing tables can easily be done using the 'quick move' in the booking place or via the Grid drag/drop feature. This includes moving a single table within a 'table join'. Our system sends out emails to the admin contact when you have used 70% of your covers within the billing period to notify users. You can always upgrade/downgrade plans once per billing month. However, we appreciate your comments for users between plan allocations. With regards to booking higher covers on tables' set max cover size, this can be actioned two different ways. Please reach out to our support information for further information on this as it's more of a hack to override. Thanks again for taking the time to review.

Replied November 2022

Steve S.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed August 2022

Brilliant Product

Table and Booking system completely transformed with simple ERB

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud based booking from anywhere . Easy to use and amend to customer and restaurant needs.

Cons:

Customer titles rather outdated and unfriendly

Reasons for choosing simpleERB

Easy to use, great customer service and a brilliant price.

Vendor Response

Hi Steve, many thanks for your review. We are thankful and appreciate your loyal custom with simpleERB.

Replied August 2022

Julie H.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed September 2022

Works well for us!

Great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's pefroms well and is easy to use / view

Cons:

Something logging on om my mobile doesn't work, so I have to reset and start again. Usually customer see me in the street and then ask to book a table which is then embarrassing as I can't log in!

Vendor Response

Hi Julie, Thank you so much for your kind review. We are happy to hear that you find the system easy to use. I will flag the issue you raised with the mobile site to our technical team. Take care Anthony simpleERB

Replied September 2022

Damon R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Reviewed August 2022

Barely adequate, poor usability, awful design.

Cheaper than many others and it does work if you persevere. With a few basic changes it could be so so much better. 3 days of a decent interface designer would transform it. Hugely wasted opportunity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works but there’s a high-ish learning curve as not much is intuitive. Once you’ve got there it is, in fairness, quite simple.

Cons:

Interface is from the 90’s. Seems to almost be 4 different bits of interface stuck together with gaffer tape. Customer management is basic to the point of ridiculous. Table management is frustrating. Doesn’t really work on a phone.

Reasons for choosing simpleERB

We we told it integrated with eposnow (which it just about does yes)

Vendor Response

Hi Damon, we thank you for taking the time to review and we appreciate your comments. We are sorry to hear you are frustrated with some of the features and found the system not intuitive. We do offer the opportunity to book in for an online demo to run over any queries or set up help our users may need. We also have a collection of FAQ's, our support team is only an email or a call away. We recently updated the system's settings and the development team is in the process of redesigning the front interface. We appreciate the design may be outdated, however, we offer the necessary features and reports for any small-medium business to effectively manage their bookings electronically. The system was designed ideally for iPads. We do offer a mobile site URL version which is a condensed view to quickly seat a walkin and check your bookings. We offer a basic booking integration with EposNow which we clarify in our welcome email to integrated users and in our video. Take care.

Replied August 2022

Patrick M.

Verified reviewer

Hospitality

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed November 2023

Excellent Restaurant Booking Tool

Really good operating system that allows for us to have multiple offers running in the restaurant so displays choice to the customer. The option to close down days and times works well for us as a business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We manage this seamlessly into our booking promotions so this cuts down on customer delays as it offers an immediate booking option.

Cons:

It can be a little bit clunky at times. We are still exploring the option of taking credit card payments as this cannot be reversed once implemented.

Nigel w.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed September 2022

Great booking software

Great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Makes managing bookings very easy, customer driven

Cons:

Used to be glitches but now sorted, much quicker

Reasons for switching to simpleERB

Expense

Vendor Response

Hi Nigel, thank you for your kind review. I am happy to hear that simpleERB has been beneficial to your business needs. Take care Anthony

Replied September 2022

Rachael S.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Reviewed September 2022

Great Product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We find the ease of the product a great help with our reservations. Easy online reservations for customers.

Cons:

We would like to be able to change the deposit page to a hire charge fee.

Vendor Response

Hi Rachael, thank you so much for your kind review. I am happy to hear that found the system easy to use and helpful. Take care Anthony - simpleERB

Replied October 2022

David C.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 6 months

Reviewed August 2022

Perfect

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love the different diary views that allow each user to choose their preference.

Cons:

Not great integration with Google, with bookings not showing live.

Reasons for switching to simpleERB

Icr was very very poor

Vendor Response

Hi David, many thanks for leaving a review. It's great to hear that you love the different booking views. The Google booking integration is unfortunately not a live integration due to Google's code, many users find having the URL link to the live widget preferred.

Replied August 2022

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