TourDesk 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TourDesk

4.8

(12)

Pricing

Pricing available upon request

About TourDesk

TourDesk is an ideal solution for hotels and guesthouses looking to increase their revenue, improve their service level, and reduce their front desk and back office workload. Our platform offers two main features: the Agent System and the Sales Portal.

The Agent System is designed for front desk staff and concierges and makes it easy to identify, book, and confirm tours for guests standing right in front of you. With a searchable tour catalog, booking calendars, and secure payment processing, the Agent System streamlines the tour-booking process and helps your staff provide a high level of service to your guests.

On the other hand, the Sales Portal is designed for guests to plan their own adventures. TourDesk creates a custom Sales Portal for your hotel or guesthouse, complete with your logo and brand colors. Your guests can then easily browse and book tours through the portal, allowing you to earn revenue from their bookings without any additional effort on your part.

One of the unique benefits of TourDesk is that it is designed to be user-friendly and intuitive, even for those without technical expertise. Our platform is accessible through any web browser and compatible with a...

TourDesk Screenshots

TourDesk Pricing and Plans

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Free Trial

Free Version

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TourDesk Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of TourDesk
API
Billing & Invoicing
Customizable Branding
Discount Management
Multi-Location
Online Booking
Payment Processing
Third-Party Integrations
Website Integration

TourDesk Integrations

Ventrata

Peek Pro

bookingkit

Checkfront

Rezdy

Bookeo

See all 11 integrations

TourDesk User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

Secondary Ratings

Ease of Use

4.6

Value for money

4.2

Customer support

4.4

Functionality

4.6

Have you used TourDesk and would like to share your experience with others?

Verified

Reviewer

Information Technology and Services

10000+ employees

Used weekly for less than 12 months

Reviewed October 2023

Easy guide for all our hotel bookings

A Excellent experience with TourDesk because of its useful features that allowed for efficient management of the travel business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TourDesk enhances our visibility and easy connectivity over all our Local hotels and with Guesthouses bookings and it offers a safe and happy Tour experience. It's very customer friendly, provides excellent and quick services.

Cons:

I didn't have any Cons of TourDesk it's helping me a lot

Vusie M.

Verified reviewer

Hospitality

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed August 2024

The best of tour desk

Exposure, marketing, advertising and the guests can easily access my products

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They advertise my tours on their portal which can enable them to book my tours

Cons:

I haven't received any bookings from tour dest

regan r.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2023

Disappointed

Disappointing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not applicable. They haven't been as helpful as they promised.

Cons:

The promised relationship does not exist. Staff have not been given the free tours they were promised in exchange for their sales.

Evan H.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2023

Tourdesk summer Destiny Student

Tourdesk is great to work with. Selling tours and experiences through tourdesk is simple and efficient. Commission on sold tours is generous and discounts for a selection of tours for staff is great. Whenever we have had a query or problem with a booking a tourdesk employee has been quick to respond and help resolve.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The kiosk to search and sell tours to guests on reception is easy to use. Tourdesk team always on hand and quickly respond when help is needed.

Cons:

Nothing.

Ben S.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Reviewed August 2023

Easy to use and group all tours in one platform

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Tourdesk made our tour sales much easier for our reception staff as it's the same process for each supplier. Tourdesk allowed us to advertise tours easily in our pre-arrival information and generate additional revenue from tour sales.Lastly, it's much easier to track commission and performance of reception staff through their portal.

Cons:

It's all very straight forward for what we use it for. No real complaints

Sandhya K.

Verified reviewer

Information Technology and Services

501-1000 employees

Used weekly for less than 12 months

Reviewed November 2023

Best platform for Journey to Excellence

Overall it's excellent Tool for all aspects and Recommended Tool!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and user-friendly of TourDesk is why I like it.My front desk employees use the Agent System like a superpower, which streamlines and expedites sales.

Cons:

The programme is really helpful and has no drawbacks as of yet.

Shailendra S.

Verified reviewer

Consumer Services

11-50 employees

Used weekly for less than 12 months

Reviewed September 2023

Client Travel planning and management tool

It was a good experience using Tourdesk as it has all the required features in managing travel plan for a client, we set up this software for one of our client.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a good tool which supports in managing all the travel related activities for client

Cons:

it has all the required features to manage and plan the tour

Harshit R.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed September 2023

A robust platform for all Management for Travel and booking effectively

Overall it was a good experience using Tourdesk as it supported us in managing all activities of customer for travel and also improved the structure of booking which resulted in improved sales of our Client.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is an robust platform for all Management for Travel and booking effectively, we setup the software for one of our client. It supported us in managing all operations of travel booking with ease for our client.

Cons:

Till the time we don't found any con in the platform.

Ishika G.

Verified reviewer

Information Technology and Services

51-200 employees

Used monthly for less than 12 months

Reviewed November 2023

Reservation & other tour Planning Tool