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Customer Communications Management Software

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WeBee

Overview
Reviews

WeBee 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

WeBee
WeBee
4.9
(32)

Pricing

Starting at $500.00 per month

About WeBee

WeBee provides innovative mobile guest experience solutions for hotels so that hotel guests can fulfill any of their needs (check-in/out, payments, reservations, keyless room entry all requests) conveniently from their mobile phones. The solution increases hotel revenues and scores on reputation sites and has an impact on sustainability because of the lower consumption of paper, magnetic cards, and water.

WeBee Screenshots

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0
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WeBee Pricing and Plans

Starting price: $500.00 per month
Free Trial
Free Version

Basic

$500.00

per user, per month

No plan information available

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    WeBee Features

    • Popular features found in Customer Communications Management
      Batch Communications
      Chat/Messaging
      Customer Database
      Interaction Tracking
      Multi-Channel Communication
    • More features of WeBee
      Alerts/Notifications
      Campaign Management
      Churn Management
      Communication Management
      Communications Management
      Content Management
      Customer Experience Management
      Customizable Reports
      Event Triggered Actions
      Feedback Management
      Live Chat
      Multi-Language
      Real-Time Analytics
      Real-Time Data
      Real-Time Notifications
      Real-Time Reporting
      Reporting/Analytics
      Reporting & Statistics
      Survey/Poll Management
      Surveys & Feedback
      Workflow Management

    WeBee User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    91%

    4

    9%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.9

    Value for money

    4.8

    Customer support

    4.9

    Functionality

    4.8

    Alex Alper's profile

    Alex Alper A.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed May 2021

    Great value, great support

    5

    We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Direct engagement with guests, fast and contactless check-in.
    Cons:
    Nothing to dislike about this software...

    Vendor Response

    Dear Alper, Thank you very much for your positive support & reviews. WeBee Team

    Replied May 2021

    Read More

    SK

    Suleyman K.

    Verified reviewer

    Leisure, Travel & Tourism

    501-1000 employees

    Used daily for less than 2 years

    Review source

    Reviewed May 2021

    Personalized Guest Journey

    5

    Guest recognition, problem acknowledge, extra revenue with user friendly menu etc..

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Tailor-made, Ability to make all changes / configurations during and after the installation and integration
    Cons:
    Last min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue.

    Reasons for choosing WeBee

    Local company (easy accessibility) Tailor-made ( able to customize) They are open to new ideas

    Vendor Response

    Dear Suleyman, Thank you for your feedback. It's much appreciated. WeBee Team

    Replied May 2021

    Read More

    SC

    Sabri C.

    Verified reviewer

    Hospitality

    51-200 employees

    Used daily for less than 12 months

    Review source

    Reviewed May 2021

    Webee

    4

    It is a good program but need development in some area i think. Quick and direct contact with guest gives great advantage. Guests birthday selection is not working, support team is working on it for about 5 months.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Prompt actions. 24 hours connection with guest.
    Cons:
    For some guests it seems diffucult to use. Especially for elderly people.

    Vendor Response

    Thank you for your valuable feedback. We escalated your issue and will reply promptly.

    Replied May 2021

    Read More

    IR

    Islam R.

    Verified reviewer

    Marketing and Advertising

    11-50 employees

    Used weekly for more than 2 years

    Review source

    Reviewed April 2024

    A must-have for hotels

    5

    We chose this hotel application after thoroughly evaluating various software options. What truly sets it apart is its unique ability to be customized to fit our specific hotel's needs. The features we found most valuable include customization, push notifications, responsive technical support, and the ability to digitize all our hotel services. This combination benefits both our guests and our staff. Furthermore, the app is user-friendly, compatible with both Android and iOS devices, and offered at a reasonable price.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The ability to tailor the app to a hotel's brand creates a more cohesive and personalized guest experience. This is crucial point for us. In additional to collect all hotel services under one digital applciation - is good idea. I believe that it is very usefull for hotel guests.
    Cons:
    Sometimes the speed of application is not balanced. I think it can be improved and may be it is based on hotel internet speed.

    Vendor Response

    Dear Islam R, Thanks for your kind review notes and helpful feedback. Best Regards, WeBee

    Replied April 2024

    Read More

    NN

    Noha N.

    Verified reviewer

    Hospitality

    501-1000 employees

    Used daily for less than 2 years

    Review source

    Reviewed August 2023

    Effecient Product, Great Support Team

    5

    Very happy with Webee. I highly recommend the product and the team.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Webee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us.
    Cons:
    Reporting dashboard and data base has space for improvement. But all the basic reporting features are there.

    Reasons for switching to WeBee

    Other product was very complicated. Much more ecpensive for much less features. Their team were non responsive.

    Vendor Response

    Dear Noha, Your words motivate our team even more to serve you all our best. Thanks for your kind comments, we are happy to contribute. Thank you so much. Best Regards, WeBee Team

    Replied August 2023

    Read More

    LB

    Liliane B.

    Verified reviewer

    Leisure, Travel & Tourism

    201-500 employees

    Used daily for less than 2 years

    Review source

    Reviewed August 2023

    Continental Guest & Staff Applications

    5

    Excellent and would recommend other companies to use it.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The support that was given to us during the buying, implementation process and after sale support and follow up. This strength that WeBee Team has, add value to the application and makes it easy to surf. Additionally, WeBee functionality that brough us closer to our guests which has reflected positively on the overall guest feedback.
    Cons:
    The slowness of the app sometimes which makes a bit difficult to be answer to the guest requests.

    Reasons for choosing WeBee

    WeBee portfolio and the sales presentation that covered most of our requirements which encouraged us to make the right decision.

    Vendor Response

    Dear Liliane, Thank you for your kind words and evaluation. We are continually improving all the process. Thank you so much. Best Regards, WeBee Team

    Replied August 2023

    Read More

    VT

    Vİktoria T.

    Verified reviewer

    Hospitality

    5001-10000 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2023

    Satisfaction

    5

    There are 12 hotels in our company.We decided to use a mobile application so that our guests can always feel as close to us . Webee team prepared a product exactly as we imagined and presented it for all our facilities. They always answer all our questions. Being able to reach them whenever we want makes us feel very safe.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Webee is simple to use for our guests, this is what we liked the most.
    Cons:
    We are satisfied with Webee, there is nothing we like less.

    Vendor Response

    Dear Victoria, Thank you very much for your positive support & reviews. WeBee Team

    Replied August 2023

    Read More

    AG

    Ayse Nur G.

    Verified reviewer

    Hospitality

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2023

    Very Well Designed App

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    User interface, support team's dedication, easy CMS
    Cons:
    everything works well, our guests are happy with the product

    Vendor Response

    Dear Ayse Nur, We appreciate all your evaluation and kind comments. Thank you so much. Best Regards, WeBee Team

    Replied August 2023

    Read More

    EB

    Erhan B.

    Verified reviewer

    Hospitality

    501-1000 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2023

    Useful application

    4

    A highly effective application for quickly resolving guest requests and issues, and promptly fulfilling these requests

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Functionality
    icon
    Pros:
    We can always reach WeBee helpdesk for any issues or requests. Our problems are resolved immediately
    Cons:
    Data analyses and the possibility of more extensive reporting could be available

    Vendor Response

    Dear Erhan, Thank you very much for your positive support & reviews. WeBee Team

    Replied August 2023

    Read More

    AK

    Armia K.

    Verified reviewer

    Hospitality

    5001-10000 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2023

    El Gouna Hotels

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    it has a great user experience and it has a great integration options to our existing systems.
    Cons:
    it has a great user experience and it has a great integration options to our existing systems.

    Vendor Response

    Dear Armia, Thank you very much for your positive support & reviews. WeBee Team

    Replied August 2023

    Read More

    Showing 1 - 10 of 32 Reviews
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