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ARCS

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Overview
ARCS

ARCS 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

ARCS
ARCS
5.0
(5)

Pricing

Starting at $1,199.00 per month

About ARCS

ARCS is a cloud-based panel management solution that helps research institutions schedule study sessions, manage participants and streamline other administrative processes. Professionals can use the dashboard to schedule appointments on a calendar and track the progress of sessions via actionable analytics.

ARCS allows organizations to build personalized profiles for members with information, such as contact details, eligibility verification and more. Managers can assign questionnaires to specific participants, view comments and send updates via SMS. Additionally, it lets users create custom incentive programs with gift cards or reward points to improve participants’ overall experience.

ARCS enables institutions to integrate the platform with Twilio and DocuSign, helping them capture members’ signatures across forms. Pricing is available on monthly subscriptions and support is extended via documentation and other online measures.

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ARCS User Interface

0
0
1

ARCS Pricing and Plans

Starting price: $1,199.00 per month
Free Trial
Free Version

Basic

$1,199.00

per feature, per month

No plan information available

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    ARCS Features

    • Popular features found in Appointment Scheduling
      Appointment Management
      Automated Scheduling
      Calendar Management
      Client Database
      Group Scheduling
      Mobile Access
      Online Payments
      Recurring Appointments
      Reporting & Statistics
    • More features of ARCS
      Access Controls/Permissions
      Conditional Logic
      Content Management
      Customer Segmentation
      Customizable Templates
      Dashboard
      Data Analysis Tools
      Data Collection
      Data Storage Management
      Digital Signature
      Discussions/Forums
      Email Marketing
      Engagement Tracking
      Event Management
      Face-to-Face
      Feedback Management
      Group Management
      Member Directory
      Membership Management
      Messaging
      Mobile Survey
      Moderation
      Multi-Channel Distribution
      Panel Management
      Patient Engagement
      Phone-Based
      Question Branching
      Question Library
      Question Piping
      Real-Time Data
      Real-Time Reporting
      Reporting/Analytics
      Response Quotas
      Scheduling
      Site Intercept Survey
      Skip Logic
      Statistical Analysis
      Support Audio/Images/Video
      Survey Builder
      Survey Sample Management
      Surveys & Feedback
      Third-Party Integrations
      URL Customization
      Website Management

    ARCS Integrations

    Docusign
    Docusign
    Twilio
    Twilio

    ARCS User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.2

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    5.0

    Have you used ARCS and would like to share your experience with others?

    Gerold's profile
    Gerold M.

    Verified reviewer

    Research

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2018

    ARCS does everything I need it to

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    ARCS does everything that I need it to. I use it to recruit subject for clinical trial and this software does it all. I can program the questionnaire and disqualify subjects on any question. I can recruit with a pool or I can do simple data collection. It even helps manage appointments and keep track of payments. I can create lists that drill down to any customized attribute. If I want to find a population with a certain condition or skin type, I can, as long as I have captured that information on the registration questionnaire. Everything is completely able to be customized. If i need something specific that I cannot figure out on my own or with the help of the extensive online resources, I get very quick support from the team. They are friendly and patient and have never let me down.

    Read More

    Barrie's profile
    Barrie D.

    Verified reviewer

    Research

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2018

    Professional, State-of-the-art recruiting software that has helped our company Grow and save money!

    5

    we saved on recruiting time and on costs. we were able to fill our clinical studies in half the time and keep up to date records for all the volunteers that are currently registered. It is easy to use for both staff and subjects.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    since using this software, we have recruited studies faster, on time to deadline and continue to expand our capabilities by providing our clients with uptodate and real life information on recruiting!

    Read More

    aleko's profile
    aleko m.

    Verified reviewer

    Telecommunications

    1001-5000 employees

    Used other for less than 12 months

    Review source

    Reviewed May 2020

    few words about ARCS

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Functionality
    icon
    Pros:
    the product come fully customized for you to use, very easy to use.
    Cons:
    whilst it is developed especially for your company some things may still need improvements but i must admit they have very strong team and their response to problems is lifesaving some times.

    Read More

    OA
    Olivia A.

    Verified reviewer

    Environmental Services

    501-1000 employees

    Used weekly for less than 12 months

    Review source

    Reviewed January 2021

    ArcMap

    5

    Ratings Breakdown

    2
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The versatility and accuracy. As an environmentalist, it’s nice to be able to create my own maps
    Cons:
    It was very difficult to install properly on a Mac

    Read More

    JM
    Joel M.

    Used monthly for more than 2 years

    Review source

    Reviewed April 2018

    Great technical support team and easy to program

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Programming studies in the system is fast and easy. The ability to add unavailability in batches has been a great tool for us because we usually have multiple sites. Recently they've added mobile scheduling into the system and that will be a great tool for us in the future.
    Cons:
    The system has been customized for our company so our experience is, I believe, different from other users. Issues that we've had with the system seem to stem from those customizations. However, the team at MSG has been very helpful with anything that comes up.

    Read More

    Showing 1 - 5 of 5 Reviews

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