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Betterworks

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Overview
Reviews

Betterworks 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Betterworks
Betterworks
4.3
(36)

Pricing

Pricing available upon request

About Betterworks

Betterworks is the pioneer in intelligent performance management software solutions. Its flexible, enterprise-ready SaaS platform helps workforces and organizations achieve their highest potential with tools that foster greater manager effectiveness and employee performance, leading to higher engagement and retention and, ultimately, better business outcomes.

The Betterworks solution combines generative AI and data analytics, enabling organizations to make smart, data-informed decisions linked to performance, calibration, skill development, career development, and succession planning.

As a comprehensive, purpose-built performance management solution, it incorporates goal-setting, manager-employee conversations, feedback, employee engagement, and recognition — all accessible in the applications employees use daily in the flow of work, like email, calendars, and messaging apps. Betterworks’ modules capture structured and unstructured data to provide HR with both comprehensive and granular views of employee performance. This enables managers to easily coach employees in both performance and career development, continuously improving performance and elevating the employee experience...

. Increasing manager effectiveness Betterworks eases the pressure managers experience by helping them more easily meet organizational and employee demands. Using conversation templates and check-in tools, managers can regularly review employee goal progress and engage in meaningful conversations around performance, recognition, and career development. This strengthens manager-employee relationships by increasing trust, transparency, and authenticity. Delivering a better employee experience with AI as co-pilot Businesses achieve better outcomes when employees feel engaged, productive, accomplished, and recognized. With Betterworks AI, employees can easily develop clear goals and metrics. Employees and managers can also create personalized, comprehensive, constructive, and unbiased feedback, leading to greater trust and focused career planning. Managers can use AI to improve the quality and clarity of their communications by drawing on employee goals, feedback, recognition, and other data to confidently coach, express their expectations, and provide actionable and fair performance reviews.

Betterworks Screenshots

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Betterworks Pricing and Plans

Free Trial
Free Version

Mid-Market

Pricing available upon request

Plan includes:

  • Feedback & Recognition
  • Goal Setting
  • HR & Manager Insights
  • Program Design

Enterprise

Pricing available upon request

Plan includes:

  • Change Management
  • Signature Support
  • Employee Engagement
  • Calibration Mode
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Betterworks Features

  • Popular features found in Employee Engagement
    360 Degree Feedback
    Benchmarking
    Communication Management
    Employee Recognition
    Engagement Tracking
    Gamification
    Goal Management
    Negative Feedback Management
    Performance Management
    Pulse Surveys
  • More features of Betterworks
    Activity Planning
    Ad hoc Reporting
    Alerts/Notifications
    Anonymous Feedback
    API
    Assessment Management
    Career Development
    Collaboration Tools
    Commenting/Notes
    Continuous Feedback
    Customizable Dashboard
    Customizable Forms
    Customizable Questions
    Customizable Reports
    Customizable Templates
    Dashboard
    Data Import/Export
    Data Visualization
    Email Reminders
    Employee Engagement
    Employee Profiles
    Feedback Management
    Generative AI
    Goal Setting/Tracking
    HR Management
    Key Performance Indicators
    KPI Monitoring
    Learning & Development
    Manager-to-Employee Recognition
    @mentions
    Mobile Access
    Mobile Survey
    Multi-Language
    Ongoing Performance Tracking
    Peer Appraisals
    Peer-to-Peer Recognition
    Performance Appraisal
    Performance Metrics
    Performance Review Management
    Prioritization
    Progress Tracking
    Question Library
    Real-Time Data
    Real-Time Reporting
    Real-Time Updates
    Recognition Tracking
    Reporting/Analytics
    Reporting & Statistics
    Review Cycle Tracking
    Sentiment Analysis
    Single Sign On
    Social Recognition
    Strategic Planning
    Succession Planning
    Survey Builder
    Survey/Poll Management
    Surveys & Feedback
    Task Progress Tracking
    Template Management
    Third-Party Integrations
    Trend Analysis
    Trend/Problem Indicators
    Visual Analytics

Betterworks Integrations

Beekeeper
Beekeeper
Udemy Business
Udemy Business
Docebo
Docebo
GitHub
GitHub
BambooHR
BambooHR
Asana
Asana

See all 21 integrations

Betterworks User Reviews

Overall Rating

4.3

Ratings Breakdown

5

53%

4

33%

3

8%

2

0%

1

6%

Secondary Ratings

Ease of Use

4.3

Value for money

4.0

Customer support

4.2

Functionality

4.1

Krisztián's profile

Krisztián T.

Verified reviewer

Electrical/ Electronic Manufacturing

10000+ employees

Used monthly for more than 2 years

Review source

Reviewed August 2025

Annual performance reviews, peer feedback, development planning

4

Ratings Breakdown

4
Ease of use
4
Functionality
icon
Pros:
Betterworks was used during structured performance evaluations. I appreciated how it facilitated two-way feedback with my manager and peer reviews, which made goal-setting and career planning more engaging.
Cons:
The interface was clean, but at times the platform seemed more HR-centric and less customised for field engineers. Nevertheless, it was effective in visualising progress and aligning personal goals with organisational objectives.

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SM

Simona M.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

A Multipurpose Business Solution

5

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
The software makes boosting productivity easy. It comes with amazing employee recognition features. It handles surveys quite well.
Cons:
With Betterworks, no flaws to report. Always delivers.

Reasons for switching to Betterworks

Betterworks is great in that it is multipurpose and this saves us money.

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Matt "Griff"'s profile

Matt "Griff" K.

Verified reviewer

Electrical/ Electronic Manufacturing

10000+ employees

Used weekly for less than 12 months

Review source

Reviewed October 2019

Goal Tracking and Alignment

5

Previously 3

We attempted to implement this kind of process in another software that was not purpose built for tracking goals. This software is definitely an investment for an organization that wants to see true alignment and progress.

Ratings Breakdown

4
Ease of use
5
Functionality
Previously 3
icon
Pros:
This allows for a comprehensive top to bottom alignment of organizational goals. You can track everyones progress, pending they update it appropriately.
Cons:
Not always the most intuitive to use and training is required. When goals go past due you cannot delete them if they had become irrelevant, you have to go in and edit them heavily.

Reasons for switching to Betterworks

It was not meant for goal tracking but product and marketing management.

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Ali's profile

Ali A.

Verified reviewer

Computer Software

10000+ employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Scam

1

Total fraud

Ratings Breakdown

3
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
Prior to making any false promises, ensure that your account manager are trained to help your customer and not mislead them. Happy to share my recent encounter with BW sales team and how I was mislead to purchase the team edition, guess what it doesn’t come with JIRA integration?! Why I wasn’t told this? I asked for a refund, guess what we don’t have a refund policy! [SENSITIVE CONTENT] in order for you to win the SaaS space, you really need to review your account management processes/policies. After being one of the biggest promoters of BW, I can tell you now I am one of the biggest deteractors and I will continue to share this bad experience in every public forum! #stayawayfrombetterworks
Cons:
Their account managers sucks, [SENSITIVE CONTENT] I highly recommend working for a 2nd hand car dealership

Reasons for choosing Betterworks

They are not fraduesters and promise something but deliver something else

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DC

Destiny C.

Verified reviewer

Arts and Crafts

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed October 2025

Do Better Work with Betterworks

4

My overall experience was fantastic. I loved the layout and the overall usefulness of the application and i plan to use it as much as humanly possible in my everyday needs.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
Betterworks has a clean & easy to navigate interface & layout. I thoroughly enjoyed that it has a lot of added value for the prices they ask for subscriptions. Their customer support features are not only helpful, but extensive & on point.
Cons:
Their subscription peices couldve been slightly better than what they are right now. However, theyre still not too expensive that they take away from the overall value of the app itself.

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VR

Verified
Reviewer

Mechanical or Industrial Engineering

10000+ employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Keeps goals clear and simple

4

My overall experience with Betterworks has been really positive. It keeps me accountable and makes communication with the team about goals so much clearer. It’s not perfect, but it’s a tool I actually see myself using long-term instead of abandoning after a couple of weeks.

Ratings Breakdown

3
Ease of use
5
Value for money
3
Customer support
4
Functionality
icon
Pros:
What I like the most about Betterworks is how it helps keep everyone on the same page. The goal tracking is super clear, and it makes it way easier to align with teammates without feeling lost. It actually motivates me to check in more often and stay focused on performance.
Cons:
The platform can feel a little overwhelming at first. There are so many features that it takes time to figure out what you really need. I also think the rewards/gift card system could be a bit more engaging—it feels kind of basic compared to other tools.

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RJ

Rebecca J.

Verified reviewer

Oil & Energy

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

HR Director

5

It was good. It allowed us to give kudos and give feedback that was able to give immediate rewards to our employees.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
The employee performance tool was a good system that allowed us to have a full picture of our team's abilities, productivity and opportunities.
Cons:
Not really anything. The key is to ask questions take the proper training to really get your best bang for your buck.

Read More

RK

Rachid K.

Verified reviewer

Banking

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Better works Review

5

Betterworks is a management software that helps companies team to improve employees performance.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The easily manage recognition and rewards for teams is one of the best point this software provide.
Cons:
the performance management solution reporting is also one of features betterworks provide which it help to improve businesses performance.

Read More

BP

Brittany P.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

A useful tool for employees

5

Over all experience has been a good one.

Ratings Breakdown

5
Ease of use
1
Value for money
5
Customer support
5
Functionality
icon
Pros:
This software has boosted our company mural the employee communicate more now
Cons:
While using the software I didn't like the cost to use it

Read More

MD

Melanie D.

Verified reviewer

Computer Software

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed April 2025

A great product for mid-size to enterprise companies

4

Overall I really like using the product and have used it for over 6 years now. I set up quarterly reviews with my team, set up goals with milestones and share feedback with senior management.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like the shoutouts feature, it helps bring the company together and provide feedback throughout the quarter.
Cons:
The product is well made and suitable for enterprise customers. For smaller businesses it may be a bit too much effort.

Read More

Showing 1 - 10 of 36 Reviews

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