Cloud9HR 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Cloud9HR

4.0

(6)

Pricing

Pricing available upon request

About Cloud9HR

Our Cloud9HR Software is designed for easy navigation and daily use ranging from employee onboarding and management to payroll processing and supporting reports. Payroll tax compliance is the root of our product. With over 25 years of PEO payroll an HR experience we made this software easy to use to achieve accurate payroll and tax compliance for novice to very experienced administrators and business owners. Cloud9HR Software is best for companies that are US based with 1 or more W2 employees. It can also support payroll processing of 1099 contractors. Cloud9HR is supported by a team of responsive usage experts who help you understand functions and navigation.

Cloud9HR Screenshots

Cloud9HR Pricing and Plans

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Free Trial

Free Version

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Cloud9HR Features

Popular features found in Payroll
401(k) Tracking
Benefits Management
Check Printing
Compensation Management
Compliance Management
Direct Deposit
Employee Database
Self Service Portal
Third-Party Integrations
W-2 Preparation
Wage Garnishment
More features of Cloud9HR
Employee Onboarding
HR Management
Offboarding
Onboarding
Payroll Management
Payroll Outsourcing
Payroll Reporting
Tax Calculation
Tax Compliance
Time & Attendance

Cloud9HR User Reviews

Overall Rating

4.0

Ratings Breakdown

33%

Secondary Ratings

Ease of Use

3.8

Value for money

4.3

Customer support

4.7

Functionality

4.0

Have you used Cloud9HR and would like to share your experience with others?

Emily H.

Verified reviewer

Construction

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Great Product!

Overall Cloud9 has been great! It is easy to train employees and new admins on this system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud9 is easy and almost error-proof. It has all of the onboarding in one place that takes employees step by step. For my HR Coordinators, it also is step by step where training is easy. The ability to help employees is greatly increased for these reasons as there is not any question about what they have to do.

Cons:

I would love to see the ability to set paystubs to be emailed to employees automatically. Another thing would be to have is an App where employees can access their profile and paystubs.

Emily O.

Verified reviewer

Construction

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed November 2022

User friendly

Pretty painless!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of onboarding, being able to input and run direct deposit, and the reports available

Cons:

I don’t like that as an admin I can’t put in my own reimbursements or permanent expenses nor repeated deductions. And I appreciate the care for security but I hate changing my password so often.

Reasons for choosing Cloud9HR

My payroll company picked it.

Kem G.

Verified reviewer

Retail

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed December 2022

Honest

People awesome product not so much

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Calendar auto updateEasy reset of password

Cons:

Auto download to computer you useIf not using the package no integration with vacation tracking or days offThe reports for our needs are terrible

Reasons for choosing Cloud9HR

We didn’t have a choice they moved us to it

Macey L.

Verified reviewer

Furniture

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed November 2022

Very user friendly

Cloud9HR overall has made my job as the office manager very organized with everything in one place.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy this product is to use and understand. The migration was very simple and everyone at PDR is always available to help when needed.

Cons:

I don't believe anything is missing. The only time I have questions is with new hires, only because they don't happen often. But I can always get the help I need.

Laurel N.

Verified reviewer

Construction

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed November 2022

Cloud9HR

It’s not bad, we use it regularly and appreciate the help with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is great and once someone explains it, it’s easy to navigate.

Cons:

Unless someone tells you, walks you through a bit, it can be confusing.

Dean S.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed December 2022

Clean

Overall experience has only been over the past two months, but it has been positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Above everything else, I just feel it's simply designed and organized. Simplicity and ease of use.

Cons:

Overall I don't have much to say here. The software just works for us. We're not a huge company so our needs aren't too extensive, but this has worked great for us.

Reasons for switching to Cloud9HR

I changed employers.

Showing 1 - 6 of 6 Reviews