Common Census 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Common Census

4.4

(16)

Pricing

Pricing available upon request

About Common Census

Common Benefits from Common Census platform is a platform that allows for open enrollment management and year-round benefits administration for organizations of all size.

After initial setup, where company structure, benefits and employee eligibility are preloaded into the system, human resources (HR) departments can add new hires, edit employees and enable self-service so that employees can view benefits information and request any changes.

The solution offers a portfolio of voluntary and ancillary products, along with video coaches and documents to help employees make more informed benefits decisions. Necessary documents, such as employee statements, payroll deduction confirmations and benefit statements, are also built into the system.

Common Benefits also features built-in reports, as well as functionality for custom exports, which users can automate or run manually to send data to insurance carriers and payroll vendors. It also includes a HIPAA-compliant messaging system, and a multilingual navigation interface to accommodate a diverse workforce. This product is available for cloud-based or on-premise deployment.

Common Census Screenshots

Common Census Pricing and Plans

Starting price: $0.01

Free Trial

Free Version

Basic

$0.01

No plan information available

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Common Census Features

Popular features found in Benefits Administration
ACA Reporting
Compliance Management
Deduction Management
Employee Benefits Administration
Employee Database
Health Insurance Administration
Payroll Management
Provider Management
Self Service Portal
More features of Common Census
Benefits Management
COBRA Administration
Disability Insurance Administration
HIPAA Compliant
HSA/FSA Administration
Life Insurance Administration
Online Benefits Enrollment
Reporting/Analytics
Retirement Plan Management

Common Census User Reviews

Overall Rating

4.4

Ratings Breakdown

50%

44%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.8

Functionality

4.1

Have you used Common Census and would like to share your experience with others?

Mark F.

Verified reviewer

Insurance

51-200 employees

Used other for free trial

Review source

Reviewed September 2019

Easy to use and affordable

We did a demo with Common Census and were very impressed. There are only a handful of companies that can compete with their capabilities. The are a first rate pick for enrollment ease, data management, setup and customer support. Our company was looking for a self-enrollment solution for groups where census data was not available. We also needed to reverse eligability through a PDA and instant registration process. These were not fully available. Thus, this system wasn't for us. However, this system would be great for 99% of traditional employee benefits management firms. We are just a little out side the box.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the enrollment setup. It makes it very easy to bring in a new group/enrollment.

Cons:

Didn't offer a reverse registration process when no census data was available.

Vendor Response

CommonBenefits has the capability of managing cases with where no census is provided. We call these "open access" cases and we use our Winsure platform to accomplish this. Most often this occurs with associations and other non-employer groups. Most recently, this technique was used with our new DPC (direct primary care) product.

Replied September 2019

Jennifer H.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

Common Benefits Review

Very satisfied with the team that handled the install. Our rep was responsive and knowledgeable. He took care of items that came in right away.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is very functional and easy to set up. It's user friendly and has good capabilities. It's ideal for brokers that have an enrollment team that will interview employees on the phone and enroll them remotely.

Cons:

I think it could have been a bit more robust. EDI connectivity took a long time to set up.

Reasons for choosing Common Census

EDI connectivity and ability to track enrollments over the phone

Vendor Response

We have an excellent set of tools for managing EDI by brokers or we can handle it for them. In any event, EDI is a collaborative process the necessarily depends on the cooperation of the insurance company or TPA with whom the EDI is being arranged.

Replied August 2019

Alan F.

Verified reviewer

Insurance

11-50 employees

Used other for less than 2 years

Review source

Reviewed September 2019

Out dated

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

tabs for benefits, personal information, employment information, etc.

Cons:

not easy to use. cannot complete EOIs during enrollment. the EDI feed was not correct to the carrier. customer support was not user friendly. when you complain the company gets their feelings hurt and shuts down on you.

Michael R.

Used daily for more than 2 years

Review source

Reviewed January 2018

This gives our enrollment firm a cost effective way to be very responsive and flexible for clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Common Benefits allows us to build our own cases, on our own schedule, at a very reasonable price. Because of their relationships with nearly all major voluntary benefit carriers, we're able pull a wide variety of core and VB products onto one platform, which is a real pain point with other products that are often unable to handle one or the other. The system is very flexible and allows for a variety of solutions to typical enrollment and reporting challenges. This flexibility also means that the learning curve can be steep, but we have felt very well supported by the company's staff. They are quick to respond and are very solution oriented. With Common Benefits we can usually set up a new case for enrollment in less than two weeks, at minimal cost (sometimes free). Outsourcing the same case to another vendor would typically take at least six weeks and cost us thousands of dollars or, depending on the carriers, be free but take more like 8-12 weeks.

Cons:

Some of the features that seem like they could be 'built in' require custom scripting, specifically some of the rating and enrollment rules for certain benefits. A couple very common reporting challenges are not handled well, specifically reporting on changes to data within the system. With that said, the staff is more than helpful with providing ready-to-use solutions to these and other issues. None of this requires us to have programming knowledge or to hire someone specifically to do it.

John B.

Insurance

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2016

Great company, great platform

My company has been using and providing our clients with the Common Census enrollment/ben admin platform for over a decade. During that time we have consistently been impressed with the team from Westbrook, Maine, as well as their flexible system. Common Census allows producers and employers the ability to manage annual and ongoing enrollment, life event processing, and EDI file feeds via a flexible suite of tools that can accommodate nearly any benefit configuration.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Attractive pricing (sometimes free!), intuitive navigation, simple build process, responsive home office team, willingness to evaluate "out-of-the-box" solutions, integrated with numerous insurance carriers, multi-language support... There is a lot to like.

Cons:

Perhaps not as "flashy" as other platforms. This is not a true negative, in my opinion, as many other platforms offer lots of bells and whistles that are seldom utilized by HR or employees, and can detract from the true objective, which is selecting benefits. Some may lament the lack of flashier decision support tools, but I don't.

Vendor Response

John, We greatly appreciate the feedback on our platform and your loyalty as a customer over the years. We strive to improve our features based on all the feedback we receive. We are also please to announce that in this upcoming Q4 of 2016, we will be releasing a updated version of our employee self-service site which will be mobile responsive.

Replied August 2016

Amanda W.

Used daily for more than 2 years

Review source

Reviewed January 2018

Excellent customer service on a user friendly platform!

I have worked with Common Census for 10+ years, and have found that while there are some areas that other software systems may be more advanced or flashier, that Common Census makes up for in quality, and support. I would much rather use a software that allows for ease of use on all parties involved thus allowing the most effective enrollment, than a platform that offers every tip, trick, and option making setups more complicated, confusing, and at times taking away from the true value of an enrollment. I believe Quality over quantity goes a long way, and Common Census offers the quality!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is incredibly user-friendly on both the system setup and end-user side. The attentive customer support provided is above all others in the industry that I’ve experienced!

Cons:

In some areas, customization of certain tools, features, and displays are not available to meet specific needs. However, I find that actually makes the overall setup, deployment, and wrap up of an enrollment more efficient and effective. There is something to be said about “Less is More”.

Archie K.

Insurance

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2016

Great Enrollment Software

Common Census is a great technology partner who's product fills our needs and who's customer service is ready when needed. The features of their platform lead us to use them on many of our cases!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility, options and customer service.

Cons:

Time needed to produce EDI files.

Sal C.

Verified reviewer

Insurance

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed August 2019

I love CB

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Biggest reason we chose Common Benefits is because it just works. Reliability matters most to us and CB fits that bill. The team knows their system and are always ready and willing to help when we need it.

Cons:

Some features and enhancements can use some added testing before they get rolled out.

Cass G.

Verified reviewer

Insurance

2-10 employees

Used other for more than 2 years

Review source

Reviewed September 2019

Easy to use - understands our business

Multiple voluntary / core benefits enrollment

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The full range of benefits that can be enrolled.

Cons:

Can be expensive for slight tweaks or modifications

Reasons for choosing Common Census

Cost

Verified

Reviewer

Financial Services

Used monthly for less than 12 months

Review source

Reviewed January 2018

Common Census has been a great enrollment partner with our mutual clients.

Successful participation results with this Common Census enrollment technology support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Guardian benefit coach is a valuable tool with both one on one enrollment and self serve clients.

Cons:

One drawback was the need to customize our permanent life offering which created a system incompatibility on one of the many cases written over the last six months.

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