Hotel Effectiveness 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hotel Effectiveness

4.8

(144)

Pricing

Starting at $99.00 per month

About Hotel Effectiveness

Hotel Effectiveness is a cloud-based human resource management (HRM) solution that caters to various hotel markets and service types that include independent operators, management companies, brands and more. Key features include dynamic scheduling, automated monitoring, corporate visibility, benchmarking and more.

Hotel Effectiveness’ custom labor standards help managers to determine staffing levels for different positions based on operational metrics such as occupancy, minutes per room, F&B covers and more. The solution also helps managers to set up standards for divisions, departments and positions within their properties.

Additionally, Hotel Effectiveness helps users to create payroll budgets for different positions based on their labor standards and forecast labor standard costs based on occupancy and operational assumptions. The solution also supports integration with various third-party applications such as ADP, Paycom, Kronos, WorkRecords and more.

Services are offered on a monthly subscription basis that includes support via phone, email and online FAQs.

Hotel Effectiveness Screenshots

Hotel Effectiveness Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Perfect Labor

$99.00

flat rate, per month

No plan information available

Perfect Wage

$249.00

flat rate, per year

No plan information available

Perfect Time

$0.00

No plan information available

Perfect Engage

Pricing available upon request

No plan information available

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Hotel Effectiveness Features

Popular features found in Employee Scheduling
Alerts/Notifications
Attendance Management
Calendar Management
Employee Management
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Schedule Distribution
Self Service Portal
Shift Swapping
Timesheet Management
More features of Hotel Effectiveness
Attendance Tracking
Automated Scheduling
Biometric Recognition
Budgeting/Forecasting
Employee Database
Employee Scheduling
Employee Time Tracking
FMLA Administration
Forecasting
HR Management
Labor Forecasting
Leave Tracking
Online Time Clock
Overtime Calculation
Performance Metrics
Real-Time Notifications
Real-Time Reporting
Sick Leave Tracking
Time & Attendance
Time Tracking
Vacation/Leave Tracking
Variable Workforce

Hotel Effectiveness Integrations

Paylocity

Netchex

UKG Pro

ADP Workforce Now

WorkforceHub Time & Attendance

UKG Ready

See all 7 integrations

Hotel Effectiveness User Reviews

Overall Rating

4.8

Ratings Breakdown

84%

12%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.7

Functionality

4.6

Josh H.

Verified reviewer

Hospitality

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Hotel Effectiveness

I love Hotel Effectiveness. I have been using it for years with two different hotel management companies. It is a high quality tool for our hotels.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hotel Effectiveness is a great labor tracking tool. It makes daily review of hotel labor quick and easy. I love the myriad reports you can generate to break down the labor numbers.

Cons:

I wish there was more functionality for myhotelteam.com. They should be able to switch shifts and more on the site. It should have its own app too.

Rachael B.

Verified reviewer

Hospitality

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Integration and Ease of Use

Hotel Effectiveness should be called Hotel Efficiency as the information we input from the Night Audit Entry to the Scheduler, to the Gameday to the 5 minute Daily Labor Check In keep our managers from manually calculating minutes and allows them time to do other tasks. Companies who are not using this software are really missing the boat and causing unnecessary work in a world where CPOR rules the day. We have this software integrated with our proprietary back office software and it is amazing to see everything in one place, for someone like me who is over 11 properties. We have recommended this to other hotel ownership groups and will continue to do so.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hotel Effectiveness is able to integrate with a variety of software; this has allowed my company to seamlessly view labor without having to log in to a time clock server and run reports. We are able to train our team members from Night Audit to General Managers in one day on how to navigate the system. Labor monitoring a simple RED/GREEN System (truly does not get any easier than that). The training provided on-line is an added benefit to those who may want to get to know the system further. We use the entire suite and have had no issues when we onboard new properties/ team members to our company.

Cons:

If I had to pick one item it's the salaried team members (who clock in and out) auto flow against the labor plans. We called support and were shown a work around.

Vendor Response

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

Replied May 2019

Timothy C.

Verified reviewer

Hospitality

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed November 2019

All-around strong product, saves management time

The main benefit for Hotel Effectiveness has been increased control over labor costs. This product, for at least 80% of users (with 50+ employees), would probably pay for itself. When combined with a production schedule, we are able to see which employees are falling short of expectations, meeting expectations, or exceeding expectations, with hard data.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ease of use - simply go to the website and check employee hours, potential for overtime, and missed "punches". Particularly for the housekeeping department, days won't end at an exact time, so being able to monitor in real-time employee hours helps with middle of the week adjustments to maintain high labor efficiencies.

Cons:

My only complaint with Hotel Effectiveness would be it's "export" capabilities. A user is required to go through a reports tab, rather than the daily labor check-in, to have a spreadsheet that can then be converted to excel. Lot's of other managers at the resort are either forget how to do this (since it is not frequently done by all department heads), or never learned in the first place.

Stefanie K.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Excellent!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love that I can do a daily labor check in and see all the associates easily in one place. Excellent for keeping track of days off and requests off. Easily add gratuities and bonus incentives. Can't think of any easier way to keep track of so many associate requests and hours.

Cons:

That I have to scroll to the top to see the time card when I click on someones time card the start their last name is at the bottom of the alphabet. Honestly that is very insignificant in the great number of on that HE does for our property!!

Vendor Response

Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.

Replied May 2019

Delton S.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2019

Outstanding

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Makes tracking labor incredibly easy, the new automation with our PMS is great

Cons:

No major cons to speak of now that we have automation with PMS in place. I hope you will expand to all PMS programs (ie, Choice)

Vendor Response

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

Replied May 2019

Tammi S.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

HE is Great!!!

We are solving hotel labor issues using HE. It is giving Global a better picture of how our labor costs are impacting us. The reports assist us in knowing clearly where we can make adjustments. It also assists in monitoring labor costs for budget purposes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of functionality with this software. Everything is right at your hands.

Cons:

There is not anything that I dislike about this software... If something exists I have not located it.

Vendor Response

Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.

Replied May 2019

Wanakee H.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 2 years

Review source

Reviewed May 2019

How awesome is this!!

My experience was a bit scary at first not knowing if I could correct my errors and just trying to operate the system. After a tad bit of repetitive practice I now am teaching the software to my colleagues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software allows me to easily access the database for everyday use. Tracking hours and making the proper adjustments is also what I like.

Cons:

I'm not able to pull up everyone's schedule (I may not have access). However when another manager ask me to complete task for them I'm not always allowed to accommodate them.

Vendor Response

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

Replied May 2019

Pam P.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Great tool for labor effectiveness

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease with which it is to use it. The system is self explanatory and finding specific details you may need is a piece of cake.

Cons:

At first it may be difficult to find specific things but once you spend a bit of time on it - everything is there.

Vendor Response

Thank you for taking the time to send us a favorable review! Your comments are appreciated and lets us know we are making Hotel Effectiveness a better place for our users.

Replied May 2019

Brandon P.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Easy Peasy Labor Review

Overall our company enjoys the experience with HE.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The 5 minute daily check is AMAZING and allows managers to control labor much more efficiently.

Cons:

After the website change, the formatting appears to be off a bit.

Vendor Response

Thank you for taking the time to send us a favorable review! Your comments are appreciated and lets us know we are making Hotel Effectiveness a better place for our users.

Replied May 2019

Jason S.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2019

Great tool

Great tool that all departments use daily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When the product is teamed up with your time management system it gives great data on how your labor was used for the day, week, etc. I does a great job breaking down the data in more reports than you need but you can find the ones you like easily.

Cons:

I do wish it updated faster when corrections are made to the time management system.

Vendor Response

Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.

Replied May 2019

Showing 1 - 10 of 144 Reviews

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