info:HR 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

info:HR

4.1

(36)

Pricing

Starting at CA$2,750.00 one time

About info:HR

info:HR is a human resources (HR) solution that offers workforce automation, attendance, employee self-service, payroll and reporting. The system helps organizations manage HR operations, organize learning programs and manage benefits. The solution is suitable for sectors such as manufacturing, nonprofit, government and health care.

info:HR’s workflow automation module enables HR managers to streamline processes and remove manual overheads. Further, it enables HR teams to review employees’ compensation and benefits and create customized employee checklists.

Its compensation and benefits module helps HR professionals manage payroll and track employee costs. It also includes a mass update feature that sends automated alerts to employees. The solutions offers core HR modules on-premise, and self-service modules are cloud-based.

info:HR Screenshots

info:HR Pricing and Plans

Starting price: CA$2,750.00 one time

Free Trial

Free Version

Basic

CA$2,750.00

one time

No plan information available

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info:HR Features

Popular features found in Human Resources
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
More features of info:HR
API
Employee Database
HR Management
Payroll Reporting
Reporting/Analytics
Self Service Portal
Skills Tracking
Succession Planning
Time Off Management
Timesheet Management
Training Management

info:HR User Reviews

Overall Rating

4.1

Ratings Breakdown

28%

53%

17%

Secondary Ratings

Ease of Use

4.0

Value for money

4.1

Customer support

4.4

Functionality

3.8

Kimberley K.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed October 2017

Excellent software, tech support and client support. Great training.

Ratings Breakdown

Ease of use

Functionality

Pros:

Cost-effective for not-for-profit organizations; easy to use; tech and training support are excellent

Cons:

Always have to log out and log back in to change from module to module (i.e staff have to log in to ESS to enter time off requests then log out of ESS and log in to Timesheet module to process timesheets) No option to set up employees on teams with the ability to view a team calendar that shows time off requests submitted, in progress and approved - this feature would make vacation and other time off planning much easier for departments.

Vendor Response

Thanks for your review. We are looking into the feasibility of combining all navigation options under a single login to avoid what you describe. It won't make it into the next release, but maybe later in '18. There is a good workaround for the team calendar situation you mention - we'll contact you to discuss it further.

Replied February 2018

Verified

Reviewer

Insurance

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Review INFO:hr

We use this to track several HR statistics. I use the reporting continuously, specifically 3 times per year for reports to our Board members. Administratively, it is a fairly easy system. However, it is a simple system therefore, not having a tonne of options. Maybe we are growing and are growing out of INFO:hr.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to use - Self serve functions - The reporting works fairly well.

Cons:

Limited functions - Limited reporting When uploading reports from INFO:hr to Excel for instance, we must always modify the formating. The column headings, and rows do not allign.

Helen T.

Hospital & Health Care

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed October 2017

After comprehensive training, we are independently using software with occasional help.

Ability to pull reports Ability to keep our HR information electronically Ability to look at our organization's HR in a systematic way Ability to complete and approve of electronic timesheets

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it gives us an organizational snapshot of our HR, and that we can print reports when we need them. There are other capabilities that this software allows us to perform, such as electronic timesheets. This way, we can keep all of our attendance records in one place and cull reports if needed, on what would have been an impossible task.

Cons:

Unfortunately, after getting this software and our comprehensive training sessions, for the most part, we are left to navigate the murky waters of updates and errors on our own. There are times wherein a call to support would lead to a roundabout of being pass around from support person to support person, but then there are times when we would get pretty direct help as well, so the customer support is a hit or miss. Usually the misses involve more IT-related issues. I wish there were more notifications about new features and how to use them instead of relying the customer to read the update documentation (which we have to find ourselves, I guess)? Furthermore, because the headquarters is in Toronto, we can't get support after 3PM or so, even though we may have problems later than that. That is quite frustrating. The software is also not very intuitive at times. The language used to describe things can be confusing, and on the web version, you have to sign out to use each module. I wish there was a way you could just navigate from one module to another.

Vendor Response

Thanks for your review. When you call in to our support line you are connected with someone who is well-versed in the functioning of info:HR. If the discussion leads to a more technical topic (e.g. some issue with the operation of the system or its interaction with your IT environment), then you'll typically get transferred to our 2nd-level support group, who have a more technical background. So, you may end up dealing with more than one person, depending on the question you have. If you log in to the client page of our web site you'll find a Current Release document, which details the changes of the most recent release. We also hold a free "new features" webinar shortly after each new release, which all clients are welcome to attend.

Replied February 2018

Katelyn B.

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

Excellent support and good working product.

For what it is - a complex employee database - it does an excellent job for us without a lot of expensive froo-froo. It has a basic look to it but that doesn't hinder its usefulness or logical flow of modules. I am always learning new features to use and trying to implement what I can to make our lives easier. I like that they are open to suggestions when we have them and are always progressing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the logical flow of the software when using it. It just makes sense to me and this helps a lot for every day use. I also like that updates are ongoing and they are constantly looking for and making improvements.

Cons:

There are many features that we don't use... there are a couple things that I still haven't quite mastered yet but that will come with time. Sometimes we run into problems when we are trying to make the software work for our unique workplace. However, we always get excellent help figuring out a solution (if available).

Vendor Response

Thanks for reviewing. There will be a new version of the software out in early '18 with a number of new functions - there's an article about that in the December '17 newsletter.

Replied January 2018

Verified

Reviewer

Education Management

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed November 2018

Good HRIS for The Money

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- cost effective - comprehensive offerings - some ability to customize - Canadian - the people you are talking to get what Canadian based HR professionals and companies need to track and report on

Cons:

- their customer service and technical support staff seem to have too much on the go. While they are still responsive it is not as timely in some cases as it was years ago - ESS module sometimes suffers with adequate communication and while the information still submits it could be more timely - the look and feel of the software isn't as modern as some others available on the market and this can be a challenge with employees who are encouraged to use the software

Michelle W.

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

Positive

Customer support is great! We use this software to track vacation, sick and float time. Our courses are now being entered along with licencing for physicians/nurses with documentation pdf's. At end of year, Barbara always assists me in closing out the year.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that I can call the customer rep if I have a question/issue and she is always there to support me. This program was so easy when we had a Ministry of Labour Health and Safety inspection. I was able to show our Health and Safety courses (taken by employees) using Info:HR.

Cons:

Some of the functionality is not as user friendly as I would like. Although they have a website and Barbara, I would still prefer to have a hard copy manual that I could refer to BEFORE having to make that call!

Vendor Response

Thanks for posting. If you sign on to the client portion of our web site, you'll find PDF manuals for all the sections of info:HR, as well as a variety of how-to manuals. If you don't have your login credentials, just email our support group and they will send them to you.

Replied January 2018

Verified

Reviewer

Public Safety

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed October 2017

I haven't found the software overly comprehensive, although have been able to figure it out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ESS (Employee Self Service) module is very helpful. This allows all staff to have access to their own information, they can update their information and submit time off requests.

Cons:

Finding information and running specific reports in InfoHR hasn't been overly comprehensive. I have struggled to run the specific reports that I need, when I need them. I normally figure it out, although it just doesn't seem very straight forward in comparison to systems I've used in the past.

Vendor Response

Thanks for taking the time to post. Don't hesitate to call our support line to ask about any reports you need to produce; there are about 250 templates so our support group can point you to the ones that will do the best job for you. And, we run monthly seminars for clients on a variety of topics within the system. Attendance is free, and they may give you ideas of using parts of the system you haven't been exposed to yet.

Replied February 2018

Robin P.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed October 2017

Software great for our purposes, staff friendly and available when needed.

Biggest benefit = employee self service. Saves a TON of time and aggravation to our human resources team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ESS - user friendly. Staff consider making changes to software based on input from users. Any glitches with the system are dealt with quickly.

Cons:

Reports could be more flexible, allowing for longer periods of time for data capture. More reports available to staff in ESS.

Vendor Response

Thanks for commenting. We will be releasing one or two new versions of ESS in '18, the first in late winter / early spring (there's a brief description of the next release in the December newsletter) with more to come after that. Don't forget the mobile version of ESS, it ships automatically with the standard version.

Replied February 2018

Rosemary t.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed October 2017

I've seen many HRIS products but nothing compares to INFO:HR. Have been using it since 1995

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and the numerous reports that are available. Also, the support-line at HR Strategies is superb.

Cons:

Wish it had an integrated scheduling and payroll product. We have a separate Scheduling and separate in-house Payroll product so too much double/triple entries.

Vendor Response

Thanks for commenting. We have implemented integrations for many different payroll and scheduling systems,so there is a very good possibility that we can reduce that extra data entry you refer to. We'll be in touch with you separately to discuss the feasibility.

Replied January 2018

Masha A.

Verified reviewer

Building Materials

Used weekly for less than 12 months

Review source

Reviewed October 2017

Training and set up were easy and always had enough support. The staff are knowledgeable & reliable.

Eliminate paper waste. Managers have access to information they need. We finally have a place to track and store training history. Our payroll system is old and basic, now I have access to all the data of our staff in a quick minute!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software and data imports were easy to set up. It covers all the aspects of HR documentation and processes to make my life easier. The self-serve will be great for the environment and eliminate having paper floating around offices. Managers are empowered with information without needing to wait for a report!

Vendor Response

Thanks for posting. We are adding new workflow in ESS so that employees can request training courses and managers can approve the requests - should be out in our spring '18 release.

Replied January 2018

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