iTrent 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

iTrent

3.7

(13)

Pricing

Starting at £10.00 per month

About iTrent

iTrent is a cloud-based, fully integrated and highly configurable platform that addresses all your HR and payroll needs.

iTrent is a well-proven platform, built and refined over a number of years, based upon customer feedback and MHR expertise, and is a market leader in the UK & Ireland.

It enables you to automate and fully control your complex HR and payroll operation by delivering a flexible platform that can evolve with you as your HR and payroll needs change.

iTrent is a modular system and includes:

HR
Payroll
Workforce Management
Talent Management
Learning and Development
Recruitment
Analytics
Employee Engagement

The strength of iTrent is its payroll functionality. Forget the headache of constant payroll legislation changes - iTrent is updated every quarter, ensuring you're always compliant. We work with the legislative bodies so you can process ever-changing industry requirements with ease.

Whether you've got monthly or weekly payrolls in single or multiple locations, iTrent can support you with one of the most comprehensive and customisable payroll systems on the market. HMRC and BACS approved, iTrent simplifies payslips, increas...

iTrent Screenshots

iTrent Pricing and Plans

Starting price: £10.00 per month

Free Trial

Free Version

Basic

£10.00

per month

No plan information available

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iTrent Features

Popular features found in Human Resources
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
More features of iTrent
360 Degree Feedback
Access Controls/Permissions
Activity Dashboard
Ad hoc Reporting
Alerts/Notifications
API
Approval Process Control
Attendance Management
Attendance Tracking
Automated Scheduling
Background Screening
Budgeting/Forecasting
Career Development
Check Printing
Clock In/Out
Compensation Plan Modeling
Competency Management
Compliance Management
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Direct Deposit
Document Management
Document Storage
Email Management
Email Templates
Employee Database
Employee Engagement
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Feedback Management
Goal Setting/Tracking
HR Management
Individual Development Plans
Learning & Development
Leave Tracking
Multi-Country
Multi-State
Organizational Charting
Payroll Outsourcing
Payroll Reporting
Performance Appraisal
Performance Metrics
Predictive Modeling
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Secure Data Storage
Self Service Portal
Shift Swapping
Sick Leave Tracking
Skills Tracking
Succession Planning
Survey/Poll Management
Surveys & Feedback
Talent Management
Task Management
Tax Compliance
Third-Party Integrations
Time Off Management
Time Off Requests
Timesheet Management
Time Tracking
Training Management
Trend Analysis
Turnover Tracking
Vacation/Leave Tracking
Variable Workforce
Wage Garnishment
Workflow Management
Workforce Management

iTrent Integrations

Dynamics 365 Business Central

GBG Identity Verification Solutions

Oleeo

Google Maps

iSAMS

Broadbean

See all 8 integrations

iTrent User Reviews

Overall Rating

3.7

Ratings Breakdown

38%

31%

23%

Secondary Ratings

Ease of Use

3.3

Value for money

2.8

Customer support

2.5

Functionality

3.4

Verified

Reviewer

Information Services

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed June 2021

Full package for your HR function and Payroll

overall It is effective and help us to reduce human work and increase the productivity as we have all the reports which is required and also it has bot which solve day to day small issues where we stuck. Migration is very easy from your old system to iTrent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has all the function related to HR like Recruitment , payroll management, ESS, Timesheet, learning, performance management and others. So it's easy to manage the function at one place. We can manage al the work and also it show the summery with chart and graph which is very clear and easy to understand. This help you to see all the record of particular employee related to work, salary, advance, absences and other details. It can be access from anywhere and at anytime. Most unique feature of this that it has bot which help everyone to fix there issue. Also you can easily migrate from you legacy system.

Cons:

It has all the feature which is require so till now I didn't face any challenges and in future also I hope it will be the same.

Vendor Response

Thank you for your review. We will continue to improve the platform, so be sure to watch out for future enhancements.

Replied July 2021

Bruce S.

Verified reviewer

Education Management

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed April 2025

Simple, practical and cost effective

Moved from another system 4 years ago now and this system is far superior and multi-functional

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexible system that is quite easy to manage

Cons:

The communication when system changes happen isn't always great and we have to ask iTrent rather than being told in the first place

Reasons for switching to iTrent

Cost initially but also the range of functions and bringing expenses management onto the same system as payroll

Vendor Response

Thank you for taking the time to leave us a review, Bruce. We update iTrent regularly and host quarterly customer showcases to discuss the changes you can expect in the latest release. If you have any questions about system updates or our long-term roadmap for iTrent, please get in touch with your account manager.

Replied December 2025

Roger M.

Verified reviewer

Automotive

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed April 2024

Worst company I have had the displeasure of working with

Absolutely appalling customer service. I cannot think of a supplier I have had more displeasure dealing with. Could not wait to leave after five miserable years. Complete disaster from original implementation to the day we terminated our contract.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The core HR & Payroll systems work - that is it.

Cons:

There is no support. The company want to extort you at every opportunity once you have signed up. They wanted to charge us for basic 2FA security on their product. Any software company recognise the need to ensure their product is secure - but MHR refuse to apply 2FA security unless you pay thousands. We required some basic data from our system, they constantly want to charge exorbitant fees for any small requirement. They recently quoted me £15,000 to get my own data from their system in a CSV format once I decided to move after 5 torrid years of working with this organisation. I had a third party get the data in 2 hours for a couple of hundred pounds.

Reasons for switching to iTrent

Original product discontinued by previous supplier.

Vendor Response

Dear Roger, We are sorry to hear of the difficulties you've experienced with one of our software products. We understand the frustration it may have caused. Your feedback is important to us, and we are committed to investigating this matter further to better understand the issues you encountered. Many thanks, Lydia

Replied April 2024

Verified

Reviewer

Philanthropy

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed December 2023

Very strong package

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All HR objects in one place have allowed our organisation to vastly streamline our HR processes.

Cons:

You start with a blank piece of paper which meant that we were not always able to benefit from aligning our processes with best practice.

Reasons for switching to iTrent

Upgraded from existing product to new version

Vendor Response

Thank you so much for taking the time to leave a review. Your feedback is valued and has been passed on to the product team - Lydia.

Replied January 2024

SATWINDER P.

Verified reviewer

Higher Education

501-1000 employees

Used daily for less than 2 years

Reviewed November 2023

Excellent integrated payroll and HR system!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

use to navigate through find itrent pages

Cons:

better internal reports rather than SAP business objects

Reasons for switching to iTrent

Wanting a integrated system which could bring two systems together

Vendor Response

Thanks for taking the time to leave us a review, Satwinder. We're glad to hear you're having a positive experience with iTrent! Thanks - Lydia.

Replied November 2023

Debbie H.

Verified reviewer

Government Administration

201-500 employees

Used daily for more than 2 years

Reviewed September 2019

Putting together the peices HR and Payroll

We did the switch in 6 months which was tough but we had a great team on consultants holding our hands and with hard work by all concerned we did go live in 6 months. The overall experience is positive and extremely encouraging for the future - the system never stands still with new ideas which enables our organisation to grow as well. Self- service for employees has been taken exceedingly well received as has being able to print their payslips if required. The changes have cut down on paper and an manual mistakes which could have occurred and the standard reports from the system help the HR team on a daily basis.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were looking for a single HR, Payroll and Talent Management platform - one where we would not need to put two systems together. Being able to access all data across the organisation, it is user friendly and looks fresh and clean. It has been useful in setting changes for the future rather than placing a diary note to remember to change things. Being able to have immediate access to annual leave entitlement for staff and also electronic payslips being sent out via email. Managers having access to basic information rather than asking for it from either Payroll or HR and being able to empower all staff at all levels across the organisation.

Cons:

Costs of making what feels like small changes to the system, the helpdesk I find is frustrating and lack the ability to actually help - when I ask a question they point me to a manual of over 150 pages and that does not help me. Sometimes the system feels rigid when we try to change or amend things to and the retrospection always catches us out and we don't understand why all of a sudden the payroll has change figures.

Reasons for choosing iTrent

We had heard negative feed back from other organisations using the above software - although we have Agresso for our Finance teams they are not HR/Payroll Specialist and we needed a system that was based round our requirements in that sphere and MHR had that positivity and when we had the sales team over and saw what you could offer and the price was right ! how could we not switch systems.

Reasons for switching to iTrent

Two separate systems and loads on manual processes still in place. Paper Payslips and no way to record annual leave. The costs to upgrade to more of a product like iTrent was too much so we went with being a brand new customer with MHR and got the package we were looking for.

Vendor Response

Thank you for your kind review. We really value feedback from our customers so that we can continue to improve iTrent and its services. Your feedback will be passed on to the relevant areas of the business so that we can learn from your experience and continue to make enhancements.

Replied September 2019

Rose B.

Verified reviewer

Education Management

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed January 2024

One stop shop for HR admin

Ratings Breakdown

Ease of use

Functionality

Pros:

It's great as an employee to be able to see all of my payslips, tax forms, leave requests, training requirements etc all in one place and all digitally.

Cons:

Sometimes it's a little tricky to submit requests fully, you may have entered all of the information required but it isn't always submitted when you think it is. Appreciate this is user error, but it's not always obvious and specific training isn't offered in my workplace so you have to figure it out.

Vendor Response

Hi Rose, thanks for taking the time to leave a review. Your feedback is very valuable to us. Thank you - Lydia.

Replied January 2024

julia s.

Verified reviewer

Education Management

1001-5000 employees

Used daily for less than 2 years

Reviewed October 2023

Too bespoke for it's own good?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Efficient and bespoke. Can customise many aspects of the system and the workflows.

Cons:

Some administrators find ITrent difficult to use. Some employees struggle with using ESS. It can take a considerable amount of time to have a person managing the system, the workflows and assisting colleagues.

Reasons for choosing iTrent

The consideration that it would integrate with SIMS (unfortunately it doesn't). We were on the understanding it did integrate - however this was not correct.

Vendor Response

Hi Julia. Thanks so much for taking the time to leave a review. Your feedback is valued and has been passed on to the product team. Thanks - Lydia.

Replied October 2023

Keri S.

Verified reviewer

Construction

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed May 2023

Poor customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple interface. Easy to use for the end user

Cons:

Difficult to configure. There is virtually no customer support and no manuals so I am struggling to get the most out of it to streamline processes

Vendor Response

Hi Keri. We're sorry to hear you've had difficulty configuring the software. We've passed your feedback on to the relevant teams so we can help. In the meantime, please reach out to your Account Manager who can provide assistance. Thank you - Lydia.

Replied October 2023

Carrie H.

Verified reviewer

Printing

1001-5000 employees

Used daily for less than 12 months

Reviewed October 2019

iTrent

The software though has some limitations which would make things excellent, is very good it has helped us improve a lot of what was for us manual processes. this improves internal process and limits room for mistakes

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its very clever and can automate most things, its a definite improvement. Very happy with the product itself

Cons:

Reports within Itrent cannot be restricted by security, this has been very restricting for us. There cannot be a work flow approval step for Holiday buy approval Security for holiday approval when an employee has two schemes attached cannot be restricted with security Another page "Notes" that could be generic so clients can use this to add anything they wanted would be a good feature as we have been restricted by what we could add

Vendor Response

Thank you for your kind review. We really value feedback from our customers so that we can continue to improve iTrent and its services. Your feedback about reporting will be passed on to the relevant area of the business so that we can learn from your experience and continue to make enhancements.

Replied November 2019

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