PayFocus 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PayFocus

4.4

(29)

Pricing

Starting at $59.50 per month

About PayFocus

PayFocus from Benefitmall is an online payroll and HR software that gives businesses compliant tax processing, support, and the ability to manage HR tasks from one platform. The software offers personnel tracking and on boarding. The software is cloud-based so that administrators can access payroll functions remotely and ensure that employees are paid on time and accurately.

PayFocus lets users import time clock files and has a self-service portal where employees can view and download their personal data, paystubs, and other information saved in the system. The software key features include advanced report writing, new hire reporting, direct deposit capabilities, and on-site manual check writing. Employers can track benefit accruals, and employees can view their compensation information via an employee self-service portal.

The system’s functionalities include goal management, compensation management, time and attendance, and employee scheduling. The product works with smaller companies in almost all industries and is Mac and Windows compatible. The software integrates with other internal systems, Benefitmall software products, and third party partners.

PayFocus Screenshots

PayFocus Pricing and Plans

Starting price: $59.50 per month

Free Trial

Free Version

Basic

$59.50

per month

No plan information available

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PayFocus Features

Popular features found in Human Resources
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
More features of PayFocus
401(k) Tracking
Attendance Management
Check Printing
Deduction Management
Direct Deposit
Employee Database
Employee Onboarding
Employee Profiles
Employee Self Service
Goal Management
Mobile Access
Mobile App
Multi-Country
Multi-Location
Multi-State
Offboarding
Payroll Reporting
Reporting/Analytics
Self Service Portal
Tax Compliance
Tax Filing
Time Off Management
Time Tracking
Vacation/Leave Tracking
W-2 Preparation
Wage Garnishment

PayFocus Integrations

QuickBooks Online

PayFocus User Reviews

Overall Rating

4.4

Ratings Breakdown

59%

28%

10%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.4

Functionality

4.1

Have you used PayFocus and would like to share your experience with others?

Krissa G.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed March 2018

Extremely easy to use and wonderful set up for both employer and employee!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it allows easy access and understanding of tax processing, support, and the ability to manage HR tasks all from one place! Its perfect for our small business.

Verified

Reviewer

Accounting

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed December 2018

Very Organized from an employee point of view

We have been much more organized with our details around pay being kept in a central location

Ratings Breakdown

Ease of use

Functionality

Pros:

BenefitMall PayFocus has functioned as great HR software for our organization of just over 200 employees. Details are communicated via the BenefitMall portal which cuts down on e-mail questions to the human resources department and allows for a more efficient work environment. Pay details are posted, download paycheck details, tax information can be posted securely, direct deposit details and address locations, all in one place.

Cons:

We have run into certain times where the processing tends to be slow around peak times, however, we could also do a better job submitting payroll details earlier to avoid this.

Veronica M.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2021

Hands down the worst payroll company

It was overall a very negative experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Basically nothing. It was very unintuitive, but I guess it was cheap.

Cons:

Hands down the worst the user interface I've ever encountered. It's just terrible.

Mira H.

Verified reviewer

Farming

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Past User Review

I enjoyed using PayFocus and the customer service staff was great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy to use and the customer service support for software was great.

Cons:

The reporting feature was very limited and there were other things it could do.

Reasons for choosing PayFocus

I was not involved in the selection process.

Melissa R.

Construction

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed April 2017

Made payroll a breeze

Payfocus has allowed payroll to be slightly less of a hassle. (I mean, who LIKES to process payroll?) I have access to view each employee's personal information. Changing status or information is a breeze. I LOVE that the reports are so easy to access and online chat is always available to help if needed. We have had a few issues in the past and the most recent took MONTHS to correct. I am not even sure if they made the necessary adjustments correctly but after such a long period, we just wanted closure. I spoke to multiple persons in customer support and even spoke to a few in management positions. After continuous calling and complaining, I finally arrived to one CSR that took the problem and evaluated with me, and did her hardest to correct the problem. She also mentioned that they were upgrading their software and that similar problems should not reoccur. All in all, GREAT SOFTWARE, and decent customer support. I have had worse experiences so I have to say that I appreciate that I could actually speak to someone that is in this country, preventing a language barrier, and that you don't have to enter a multitude of prompts and wait an eternity to speak to someone. Phone calls are answered fairly rapidly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Terri K.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed February 2019

PayFocus

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Overall, the payroll entry is fairly user friendly, and the reporting standard reports are good. The team is helpful to get back to you with issues.

Cons:

I had a horrible time setting it up in the beginning, and counted on them for a lot, which was set up incorrect. They have helped work through it, but I continue to have issues with the tax piece, which they file for us. Also, the custom report piece is not very user friendly.

Tera S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed July 2019

Employee never works

Worst product I have ever used to get my paycheck information. It does not allow you to reset your password at all and often just logs you out and locks you out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don't like anything about this product

Cons:

Never allows to log in as a employee. Worked for a short period of time and then stopped. Tried to reset password e-mail never sent. This occurs all the time and then you have to wait for admin to get it fixed.

Verified

Reviewer

Media Production

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed July 2019

Payroll made easy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Payfocus allows my team to keep each employee’s timesheet in point and calculate everything super fast and easy. Imwe havnt has any issues. Entering data is quick and user friendly. The interface isn’t complicated and timesheets print out with ease.

Cons:

I have no cons for payfocus. It works just as is and has made the office more efficient

Tracie C.

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed August 2016

BenefitMall Payroll

Easy to use website, easy access and self explanatory. Provides any information that I need about our payroll...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Self explanitory

Cons:

No cons that I have encountered...

Tammy A.

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed August 2016

BenefitMall Payroll Review

I have been very pleased with my interaction with BenefitMall. The knowledge and courtesy has been a plus in my learning of the payroll system. Our account representative is one of the best I have dealt with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a user friendly system

Cons:

It times out quicker than I would like.

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