Payroll City 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Payroll City is right for your organization?

Our Payroll Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Payroll City

4.7

(15)

Pricing

Pricing available upon request

About Payroll City

Payroll City’s goal is to provide the peace of mind and security that comes with working with a trusted payroll partner. Payroll City’s fully supported payroll platform can handle simple and complex payroll situations. The staff acts as an extension of your team, answering calls, texts, and emails promptly and courteously.

Payroll City calculates taxes in all 50 states, employee onboarding, garnishments, certified payrolls, union dues, HSA payments, ACA compliance and more. Payroll City also supports custom formulas, making it capable of handling almost every payroll situation.

For more robust and accurate reporting capabilities, users can choose to import payroll data from Excel, Payroll City’s integrated web-based time clock, or pre-built integrations with many major POS systems.

For Quickbooks users, Payroll City’s robust import puts employees into the employee list and checks into the bank register. Paychecks can even be re-printed directly from Quickbooks, without having to go back into the payroll system.

Payroll City Screenshots

Payroll City Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Payroll City Features

Popular features found in Payroll
401(k) Tracking
Benefits Management
Check Printing
Compensation Management
Compliance Management
Direct Deposit
Employee Database
Self Service Portal
Third-Party Integrations
W-2 Preparation
Wage Garnishment
More features of Payroll City
Accounting
Accounting Integration
Activity Dashboard
Audit Management
Calendar Management
Customizable Reports
Data Import/Export
Document Management
Employee Onboarding
Employee Portal
Expense Management
Financial Reporting
Onboarding
Payroll Management
Payroll Reporting
Reimbursement Management
Reporting & Statistics
Tax Compliance
Time & Attendance
Time Tracking
Vacation/Leave Tracking
Workforce Management

Payroll City User Reviews

Overall Rating

4.7

Ratings Breakdown

80%

13%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.6

Have you used Payroll City and would like to share your experience with others?

Heidi B.

Verified reviewer

Executive Office

2-10 employees

Used weekly for more than 2 years

Reviewed March 2019

Payroll City

I have worked with Payroll City for almost twelve years, and had numerous individual payrolls for multiple businesses. I can access the site and their software easily, even from my smartphone. Every time I call for support, a real live human being answers the phone and helps in any way I need. Their reporting on behalf of my payroll has never been in error with Government agencies. (With the larger payroll companies, there were errors periodically and I could not get the support I needed.) That was the initial reason I switched to Payroll City and still am pleased with that choice all of these years later.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can easily make changes and updates to our payroll as well as access past records when necessary. The reports are clear and easy to interpret. Access from my smartphone is a plus when I'm not near my computer or when traveling.

Cons:

Accessing certain reports is challenging for me, however, I believe that is mostly my lack of tech knowledge. If I don't use a feature often, and it is not familiar to me, I have difficulty navigating to a specific report. However, all it takes is a phone call to walk me through the process to access what I need.

Mikie H.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed March 2019

Software Review

Payroll City Is Great Any Problems We Have Either Our Fault Or Theirs We Call And They Do Whatever They Need To Fix The Issue!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy To Use! Employee's Have Access To All There Information They Need For Taxes, Easy To Upload Payroll! Great System Great Company!

Cons:

Don't Really See Any Cons With This Software Or Company!

Natalie G.

Verified reviewer

Insurance

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed March 2019

FFHR Review

Ratings Breakdown

Ease of use

Functionality

Pros:

The software is overall user friendly. Has an easy navigating look.

Cons:

The system is lacking several bells and whistles. Not a lot of payroll reports available, had to create several on our own to satisfy client needs. Did not feel it could handle large clients but might be a good fit for small simple clients.

Vendor Response

Thank you for your feedback, Natalie! We will use your remarks to improve our product and continue to make it better. We sincerely appreciate your business.

Replied April 2019

Lynne B.

Verified reviewer

Food & Beverages

51-200 employees

Used weekly for more than 2 years

Reviewed March 2019

Payroll City Review

We've had a great experience with Payroll City - we started with them many years ago and were the first to use a Mac system with their software - any issues we've had they were fixed right away. Great customer service and their software is very easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and the many report options.

Cons:

When entering in payroll hours, there is an up/down scrolling option, if you don't click off that spot it can change the hours up or down.

Nichole F.

Marketing and Advertising

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed February 2019

Amazing platform & service!!!!

The support is really amazing. They are incredibly responsive by email or by phone. They really go above and beyond to make it a great experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Payroll City does everything I need. The platform really knows how to "talk" to my accounting software and spits out reports that are exactly what I need. It integrates really well with ERP and timekeeping systems - we don't lose data during the transfer in or out of payroll, like you do with other systems.

Cons:

There is a slight learning curve in order to get it to work the way we need it to, but their staff is ready and willing to help talk it through.

Ivan H.

Verified reviewer

Financial Services

2-10 employees

Used weekly for more than 2 years

Reviewed March 2019

Great Software

A good payroll company needs to be a lot more than just software. The team is like an extension of my own company. When I call they answer the phone and quick to resolve any issues that arise. Whatever I need they are on it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use, customer service is great. Easy interface. Love the way it imports every single paycheck into my quick books software.

Cons:

Nothing bad to report. Haven't had any problems.

Wendy G.

Verified reviewer

Restaurants

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2019

Review for Payroll City

Excellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Payroll City is always accommodating to what we need and always willing to help with solutions to any questions or problems. The staff is very knowledgeable, professional, willing to help, and friendly. Ask for rep she is the best!!!

Cons:

There is nothing I dislike about the software.

Shannon A.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 2 years

Reviewed March 2019

Quality Build

I have had numerous interactions with Payroll City and I have never had a bad experience. Everyone in the office is friendly and helpful.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The user interface is simple and intuitive. It is clear that the end user experience was a top priority!

Cons:

I have not had any issues with this software.

Verified

Reviewer

Education Management

11-50 employees

Used monthly for less than 2 years

Reviewed March 2019

Excellent Company

I like working with a small company that is set up so that when I have a question or concern, I can reach out to the same person who will answer my questions promptly and accurately.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of use and the customer service.

Cons:

I don't have any significant dislikes with the company.

Verified

Reviewer

Real Estate

11-50 employees

Used monthly for less than 6 months

Reviewed March 2019

So Easy

I'm so happy after transferring our payroll to Payroll City. They have been supportive and educational. They are extremely helpful and the entire staff is knowledgeable and kind. AND they are saving me money!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are multiple access points to the same functions, which makes it easier to use based on how you like to find information.

Cons:

Just needed a little coaching on how to do some specific tasks, but support was SUPER helpful and walked me right though what I needed to do!

Showing 1 - 10 of 15 Reviews

Load More Reviews