Vantage Point 2026: Benefits, Features & Pricing
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Wondering if Vantage Point is right for your organization?
Our Workforce Management Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Pricing available upon request
About Vantage Point
Vantage Point is a workforce management solution that helps organizations manage workforce planning, scheduling, forecasting and other operations. The application comes with a forecasting and scheduling tool with regressing analysis, which automatically evaluates customer satisfaction across different contact channels to optimize customer engagement.
Vantage Point lets organizations streamline numerous activities related to workforce contact centers, front/back-office operations, multi-site jobs and more. Additionally, managers can gain insights into average response time, agent performance, operational goals, and other metrics through analytics.
Vantage Point Screenshots

Vantage Point Pricing and Plans
Basic
Pricing available upon request
No plan information available

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Vantage Point Features
- Popular features found in Workforce ManagementAttendance TrackingAutomated SchedulingBudgeting/ForecastingCompliance ManagementEmployee ManagementPayroll ManagementPerformance ManagementReporting/AnalyticsSelf Service PortalSkills TrackingTime Off ManagementTimesheet Management
- More features of Vantage PointEmployee SchedulingFor Call CentersLabor ForecastingPerformance Metrics
Vantage Point User Reviews
Overall Rating
4.0
Ratings Breakdown
5
50%
4
0%
3
50%
2
0%
1
0%
Secondary Ratings
Ease of Use
3.5
Value for money
5.0
Customer support
5.0
Functionality
4.0
Have you used Vantage Point and would like to share your experience with others?
Used daily for more than 2 years
Review sourceReviewed February 2018
In for the Long Haul it has 23 industry firsts and they do Custom work!
5
Ratings Breakdown
Read More
rebecca K.
Verified reviewer
Retail
1001-5000 employees
Used weekly for less than 12 months
Review sourceReviewed December 2019
Functions are there, ui isn’t.
3
We use it for scheduling purposes, including OT, vacation/sick etc.
Ratings Breakdown
Read More
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