The Applicant Manager 2026: Benefits, Features & Pricing

I appreciate the customization available to me if I need it. It is also rare these days to have a service provider take your input and suggestions and put it to fruition. Another one of my favorite pieces is the regular webinars. I like learning how other companies use this software as it's given us some great ideas.

Now that we've used this software for a few years, our requisition list is getting rather long. When I am looking for a certain position to copy from, it'd be great to have more search features to pull the one I want.

It was the most affordable full feature ATS I demo'd. It does the basic features very well. Quick responses from customer support. It's very nice being able to post to multiple job boards at once. It's nice being able to search applications/resume by keyword or by tags that I've assigned. Helps keep me accountable with reminders to follow-up with applicants, even if it's just to send a rejection email.

When I'm creating a new position and want to use the information from a previous post the history doesn't go back far enough sometimes, instead only showing the most recently closed positions. They say they check in with you regularly to make sure things are going ok but that hasn't been my experience. My original account manager checked in and was always available to answer questions but he has since left the company. I haven't heard from anyone there for quite awhile (don't let them tell you they are having trouble reaching me either, my email address and phone number haven't changed since I signed up for the service). Not a huge deal though, emailing customer support has always resolved my issues. There aren't a ton of outages but I have experienced more, albeit short term, outages than I'd like to. Sometimes the site is just inaccessible for 10-15 minutes. We've whitelisted the site and the rest of our internet services work fine so it's not likely an issue on our end. I usually discover this as I'm about to go into an interview and realize I can't access the applications or notes. I wish there were a better way for my placement agency to submit applications without having to create a user account for them (doubling my cost!). Again, minor complaint, but it would be a nice feature. I also wish they integrated with my personality assessment provider. They say they've never heard of my provider - so what? I've used them for 15+ years!

We're a small company and TAM checked all the boxes for us at a very reasonable rate. It is easy to use, the knowledge base is very helpful, and when we need something more, the customer service is instantaneous! There is no waiting for help. TAM has made our lives so much easier, especially as an Affirmative Action company with the tracking requirements we have. We've appreciated that when we have a suggestion, it is taken seriously and often times we see the system upgraded with those suggestions included. The system seems very nimble and the TAM staff highly responsive and a pleasure to work with. We don't use all the features, but those we do are easy and intuitive.

No complaints whatsoever, but looking forward to being able to text/track conversations with candidates in the future!

I loved working with [SENSITIVE CONTENT HIDDEN] to implement the software. She was highly knowledgeable and is always willing to answer my questions. It is easy to get in touch with her when there are issues as well. I like that we are able to rate applicants and that the software is easy to use.

I have had trouble with the development/tech team implementing necessary changes. We have an ongoing issue with our application and I have asked four times for the issue to be fixed and it is still not fixed. I also think that while the development team does a good job getting the program to work correctly, they don't always focus on the end-user experience or do enough testing on mobile or different devices to see how it looks and what the UI is actually like for users. The application works, but it could be easier to use and I don't see The Applicant Manager as being interested in making things the best they can be. Instead, if I want these basic changes to make things the way I believe they should have been designed in the first place we are either put off and they don't complete those tasks, or we are told they may cost us extra. That just doesn't seem right to me.

Ease of use of the tool. It did not take long to be trained on the system, and we were able to pick up some things as we went along. Also there are often trainings available when things change on the site.

I can't really think of anything I like least about the software. It really does seem to help us with all of our current needs.

The software has been wonderful at tracking applicants through the entire process. It has been easy to set up to fit our needs. The software fits our needs. Customer support has been wonderful.

I've experiences some issues with event triggers not working. I've also experienced a glitch in the system that has sent numerous emails to various applicants. Customer support has handled each issue as it has come up in a timely manner

The integration process was very smooth and the price of the software is fairly inexpensive. I've received great customer service from TAM and I'm excited to see how the filtering options are enhanced in the feature. There is some room for improvement, however for the price I can't complain.

I wish it did a better job at filtering, but again for the price is does a good job.

The best part of TAM is the customer service. Customer Service is so important. Anytime I have a question or concern, [SENSITIVE CONTENT HIDDEN] response back quickly. It's easy to use and has all of the basic features that an ATS should have.

I have been using TAM for a few months and I haven't found anything that I do not like.

Applicants and resume were managed using Outlook and personalized folders in the past. This app revolutionized our process. Intuitive and saves time.

Educating our branch managers to use the software required effort (as with any other process change); it helped that the software was intuitive.

We loved when we were able to get the right candidates to the positions we were posting. We hired at least 8 new members to our team

We would love to get tips, so we can take advantage on every tool this software can offer.