Workmates 2026: Benefits, Features & Pricing

My client started using HRCloud a little over a year ago and it's definitely improved their HR department's workflow. The Workmates app alone was worth it since they didn't even have a dedicated employee recognition system in place to begin with. The idea of a teamwork/engagement app did a lot more than they expected with regards to boosting morale, and they/I have already recommended it to other people in the industry. I initially signed them up for a trial just because they needed a better onboarding solution since there was really just a disjointed collection of spreadsheets and paperwork. After toying around with everything a little more it they found it had a lot of other integrated features - ATS, benefits management, background checking, performance management, etc. They don't use even half of the features but it's nice to know they're there if and when they need them. I've been involved at every step and the support has been A+ since we started - I honestly think that's one of the biggest things that keeps us hooked to their products. We were completely overwhelmed when reviewing all the HR software options out there, but so far HR Cloud has been extremely helpful and hasn't given us a reason to look elsewhere.

It took my client a day or two to get situated with Onboard when we first signed up, but after talking on the phone with the company they walked us through the process. My client was setting everything up on day two and running full-steam on day three. Nothing is perfect, but this is as close as we've gotten when it comes to HRMS. We tried two other systems but we dropped one for being too cluttered, and the other for having underwhelming support during the install process.

The onboarding process involves many groups, has strict legal compliance requirements, and is one of the first ways a new employee experiences the company. HR Cloud allows us to automate these complex processes with full audit tracking and reporting, all while giving our new team members a modern, convenient experience.

There is no perfect system (if there was, we would all buy it), so you have to invest in defining and maintaining your onboarding processes up front in order for team members to have a good experience. But that is more a function of the business process, not the software.

The lack of support for issue resolution--I am an HR Administrator user, and it seems like the implementation team doesn't get nearly enough support when issues arise.

We got up and running way easier than I expected. We started from scratch - we had no legacy systems or processes - so the hard part was figuring out what we needed to do in the system. After working out our roadmap, we built everything out in HRCloud in a matter of a couple of (part-time) days. We went back and forth a couple of times with how-tos and uh-ohs (our side) with their onboarding team and came out clean on the other side. It's flexible, easy to understand, and PAPERLESS (top of our list). We implemented as fast as was reasonably possible and use it every day in one way or another (we're a small but growing technology business). Onboarding and support were great. They seem to overdeliver on a regular basis.

We don't have many gripes. Like most sophisticated software, sometimes you know what you want to do but can't find the right button or link (we learned about it in training but can't recall where). I'm sure they'll optimize it over time, but it's already so good.

HR Cloud is super easy to use on the both the admin and user side. We use Onboard for all of our new hires, making it easy to get paperwork completed, share more information about our company, detail first day expectations, etc. I love that we are able to brand and customize the look. The team at HR Cloud is nothing but helpful and makes onboarding headache free!

The ADP integration had a few bugs at first, but nothing the HR Cloud team couldn't fix once I made them aware. The response I received was immediate. No complaints!

We first and foremost like that Onboard keeps us in line from a compliance standpoint, which is extremely important. This program has helped dramatically working with new hires to e-sign documents, creating fillable PDF's and even automating some of those tasks. We have found that Onboard greatly reduces the time that it used to take to get a new hire up to speed.

It hasn't happened very often, but there have been instances where emails that are generated through the system end up in a new hire's junk folder in their email.

I love the work-flow automation (which saves me time) and the fact that everything is compliant (which I assume will save me headache down the road). As an owner of an agency that is scaling headcount, I really value the out-of-the-box work-flow that HR Cloud enables. For example, onboarding a new employee went from a flimsy Google Doc checklist (that was never up to date and looked pretty unprofessional in retrospect), to a polished looking new hire dashboard that updates automatically to ensure my onboarding process is fully compliant with all the stuff.(e.g. i9 / eVerify). I also use HR Cloud's "People" app to keep my org chart updated in real-time (which I love) and share team reporting structure and bio info with new hires so they get to know everyone (which helps make the onboarding process much more fluid and friendly which is really important as we have a distributed team).

When I first started using HR Cloud they didn't have all the integrations that they have today. One example of an integration I wish they had sooner was for an applicant tracking system. I'm eagerly awaiting the launch of their own ATS so I can consolidate my HR tools into one platform.

Search-ability is great when sifting through many people. It's easy to sign people up and our users have had few problems.

There are too many things to open to get to a document that has been uploaded. It is a lot of clicking to get to one thing.

This software interface is very clean and easy to navigate. E-Verify is included and done automatically which saves time. Mobile friendly. Unlimited users.

This software is crazy expensive compared to similar products. No option for month to month or annual contract price is based on number of new hires and when you have as many as we do it makes no sense.

Clean interface that allows users to navigate between tasks and portals. Portals are neat and clean.

Difficult to put in forms and tasks. Forms sometimes messes up. Tasks do not integrate with other platforms. Some of the mandatory fields are not needed.