PAN Hospitality 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

PAN Hospitality

4.6

(14)

Pricing

Pricing available upon request

About PAN Hospitality

PAN Hospitality Suite is a hospitality property management software that helps businesses manage reservations, inventory, accounting, channels, and guest experiences. The platform enables managers to manage availability, streamline the booking process, and maintain an organized record of guest history.

Additionally, PAN Hospitality lets stakeholders track and manage F&B operations using live stock control and menu builder features.

PAN Hospitality Screenshots

PAN Hospitality Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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PAN Hospitality Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of PAN Hospitality
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activities Booking
API
Availability Management
Bank Reconciliation
Barcode Recognition
Barcode/Ticket Scanning
Barcoding/RFID
Billing & Invoicing
Booking Notes
Budgeting/Forecasting
Built-in Accounting
Calendar Sync
Categorization/Grouping
Catering Management
Channel Management
Cost Tracking
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Email Templates
Employee Management
Estimating
Extended Stay
Financial Analysis
Financial Management
Financial Reporting
Fixed Asset Management
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
General Ledger
Guest Experience Management
Housekeeping Management
Income & Balance Sheet
Inventory Tracking
Invoice Management
Invoice Processing
Item Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Currency
Multi-Location
Multi-Property
Online Booking
Ordering Automation
Order Management
Order Processing
Order Tracking
Payment Collection
Payment Processing
Payment Reconciliation
Point of Sale (POS)
Profit/Loss Statement
Project Accounting
Purchase Order Management
Purchasing & Receiving
Ratings/Reviews
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receipt Management
Reminders
Reorder Management
Reporting & Statistics
Reservations Management
Restaurant POS
Retail POS
Returns Management
Revenue Management
Revenue Recognition
Reviews Management
Room Booking
Sales Reports
Single Property
SMS Messaging
Spa/Activity Management
Stock Management
Supplier Management
Tax Management
Third Party Booking
Third-Party Integrations
Transaction History
User Management
Website Integration

PAN Hospitality User Reviews

Overall Rating

4.6

Ratings Breakdown

71%

21%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.4

Have you used PAN Hospitality and would like to share your experience with others?

Valentino G.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

PAN HOSPITALITY REVIEW

My experience was awesome and i've enjoyed using PAN Hospital for the past 3years.I enjoy using it on daily basis.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its simplicity and user interface made it easier to use,and yes it was the value of money paid.Easy to use and well detailed.

Cons:

Small or medium scale hotels can use PAN hospitality. I love the user interface as is it makes navigation easy.

Lesley R.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed July 2019

Hotel software review

Our lodge has been using this software for more than 20 years. We have seen the package develop and add many features over the years. We are totally dependent on our computerized system and would not consider a change. It has been of huge benefit to our company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Panstrat is a reservations package that is integrated with the accounting function. As such it is a "one stop shop" that provides all that is needed by a hotel from processing an invoice to being able to download management reports and stats.

Cons:

No sytem with this functionality can be simple. It takes focus and some intelligence to operate, but that said the support teal is always available to assist with any difficulties.

Reasons for choosing PAN Hospitality

We chose PAN Hospitality suite because it was a fully integrated system that fulfilled all our requirements and because they showed a caring and considerate attitude to loading and training our staff on this new system.

Vendor Response

Dearest Lesley, Your review made our day! Thank you so much for taking the time to leave us such an amazing review. We agree with you 100% - PAN offers a "one stop shop"! We count ourselves lucky with customers like you. We look forward to working with you on a continued basis.

Replied August 2019

Candice S.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for more than 2 years

Reviewed December 2020

MORE Family Collection review

I find PANstrat works more for a single property reservation rather than a multi-property.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to book off availability screen. Easy to navigate. On the availability screen, we are able to see current bookings in the system for a specific date and we are able to go into every booking from this screen, this helps us cross sell and not just turn away bookings. We are able to set our deposit groups and use them effectively.

Cons:

Rate build - cannot build our promotions. Different rate plans for per person, single and children which is time consuming and we end up with way more rate plans than we need. We cannot set up parameters on the rates itself such as when do certain rates pull up and when they don't. Syncing issues. Guest lists have to be entered for each property on a multi-property reservation. The system does not have a smart and easy search engine for existing profiles when you are on the guest list. Cancelled slashes on a booking does not stand out and becomes too confusing when there are many slashes on a booking. There are a lot of things that you have to do on the CRS and also on each property which is so time consuming, like with adding deposit groups, have to be done on CRS and property level.

Reasons for choosing PAN Hospitality

Cost effective and at the time, we believed it met most of our multi-property needs.

Reasons for switching to PAN Hospitality

Opera support was weak.

Cady A.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Reviewed July 2019

Not bad

Pan is assisting in running the back end, reservations, stock etc. Not a bad product taken me a while to get a hang of it but knowing the program now, I can say it's really not bad.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that fact that all aspects such as your accounting, stock, pos & reservations are all in one program

Cons:

I used to work on apex and find that pan is not as user friendly, there are a lot of buttons to click, just to many things to do to execute a simple task. Many little things can be done to improve pan

Reasons for switching to PAN Hospitality

Last company I worked at had this system.

Vendor Response

Dearest Cady, PAN is a fully integrated, live system and includes running all aspects of establishment as you duly noted. Because of the accounting foundation PAN is built on and the many security measures in place it might take a few more clicks. Feedback like this helps us constantly improve our product by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this response. We would love to hear from you regarding the items you would like to see us improve on. Thank you and yes, the more you work on PAN the easier it becomes.

Replied August 2019

Lene R.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed December 2020

Most Efficient Software On The Market

100%

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It does everything, all in 1. All systems are integrated through Pan, from the housekeeping department, Kitchen, stock, front of house, reservations, bookkeeping, POS, inventory, Pan really does it all! The support team is awesome and always there to assist.

Cons:

The hanging of the system and the fact that we have to Ctrl, Alt Delete on a regular basis and restart the program.

Vendor Response

Dear Lene, Thank you so much for your kind words and the great review. We absolutely agree - PAN really does it all and our team is amazing! Your system that "hangs" sounds like it is probably a network / connection issue. We will personally give you a call to see if we can help identify the problem but you might have to get your IT technician involved. Please do take care and stay safe Yours in Hospitality #panteam #panfamily

Replied December 2020

Simone v.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Reviewed June 2019

All in one solution!

Our company has used PAN Hospitality Suite for over 10 years and we would never change systems.

Ratings Breakdown

Ease of use

Functionality

Pros:

It is an"all in one" solution, that is real time no needing to wait for day end to get your results. The software is very strong in accounting which is fulling integrated with Reservations, POS and Stock Control. The property management system is able to sync with our online reservation availability and is extremely easy to use.

Cons:

The reservations part of the software can sometimes get complex, but once you are trained on the system you learn quickly how to use it.

Vendor Response

"Simone, thank you so much for taking the time to leave this excellent review. We really appreciate your business.

Replied June 2019

Leandri v.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Reviewed June 2019

Sefapane Lodge and Safaris Review

Very happy and will recommend to others.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

User friendly All in one product from accounting to reservations, stock and point of sale all integrated.

Cons:

We struggle a bit with reporting outcomes for reservations, this might also be because of our complex setup.

Vendor Response

Leandri, we are delighted to hear that you will recommend us. Thank you so much for the wonderful review we are so grateful for your kind words.

Replied July 2019

Chad C.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed June 2019

The Last Word Hospitality Review

We've come a long way with Panstrat and they are very personable and have developed features and reports etc as we have gone along. Their training was very good for me personally and has helped me in accounting as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very easy to use and the interface is user friendly. The customer support is very helpful and a solution can always be found.

Cons:

Sometimes the reports I require are not exportable (but this can be modified by the development team).

Vendor Response

Chad, thank you for leaving such a nice review. We are glad that you find value in PAN and our training. Our dedicated staff will be pleased to learn of your high praise.

Replied July 2019

Gerber d.

Verified reviewer

Hospitality

5001-10000 employees

Used daily for more than 2 years

Reviewed November 2020

Good support

Good product backed by good customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use, it has flexible reporting capabilities and excellent round the clock support

Cons:

The installation process is somewhat cumbersome but once it is up and running that is not something you need to worry about.

Reasons for choosing PAN Hospitality

Support and ease of use

Reasons for switching to PAN Hospitality

We needed something that was more specific to our industry

Vendor Response

Hallo Gerber, thank you for leaving such a nice review. We are glad that you find value in our software package, especially with regard to reporting and our level of support. We remain committed to our clients, now more than ever!

Replied December 2020

Elandi R.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 12 months

Reviewed November 2020

PAN Review

The reports and integration are amazing. The support we receive from PAN is of exceptional quality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration of accounting, reservations and stock is very impactful. It is very user friendly and the integration with our existing business was very easy

Cons:

There is nothing at this stage that concern us

Reasons for switching to PAN Hospitality

Mainly because of integration between the different departments in hospitality

Vendor Response

Dearest Elandi, thank you so much for your kind words. We really appreciate you taking the time to share your experience with PAN. Being fully integrated is definitely a huge advantage! Our dedicated staff will be pleased to learn of your high praise. Thank you.

Replied December 2020

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