BizMagnets 2026: Benefits, Features & Pricing
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- Overview
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Overview
Pricing
Starting at $175.00 per month
About BizMagnets
BizMagnets: ChatOps for WhatsApp
Why ChatOps?
Today, work happens in chat. For many mid-market businesses, WhatsApp has become the default operating system. Support teams resolve queries, field agents coordinate tasks, and managers give approvals — all through WhatsApp. It’s fast, accessible, and familiar. But there’s a fundamental flaw: chat isn’t built for structured work.
As messages pile up, critical tasks get lost in the scroll. Even high-performing teams miss follow-ups. There’s no system of accountability. No way to track status. No easy way to assign, escalate, or report. What you get is chaos disguised as communication.
Chat wasn’t designed to run operations. That’s why we built BizMagnets.
How We Solve It
BizMagnets turns WhatsApp chaos into clarity. We convert every message into a structured action: a ticket, a task, or a trigger. That way, nothing slips through. Everyone stays aligned. And work moves forward — not in circles.
We call it ChatOps — a new way to run operations inside WhatsApp, with the structure of a ticketing system, the power of workflow automation, and the simplicity of a conversation.
With BizMagnets:
Incoming WhatsApp messages can auto-genera...
te support tickets Appointments and service requests can be booked in WhatsApp Approvals, checklists, escalations, and follow-ups can run on auto All actions are tracked, visible, and auditable What is BizMagnets? BizMagnets is a WhatsApp-first ChatOps platform that brings structure to your everyday operations. It turns chats into tickets, bookings, and workflows — complete with SLAs, escalations, dashboards, and CRM/HMS/ERP integrations. If your team already works on WhatsApp but struggles with missed follow-ups, poor visibility, or Excel-based tracking, BizMagnets is your digital upgrade. Who It’s For BizMagnets is designed for enterprises where operations are run through WhatsApp and Excel: Hospitals & Clinics: Automate appointment bookings, insurance workflows, post-visit surveys. Senior Care & Home Services: Assign staff, track visits, manage helpdesk. Ecommerce & D2C: Manage order issues, returns, delivery updates. Real Estate: Coordinate site visits, approvals, and sales handovers. Education: Handle admissions, counselling, and document collection. Field Teams: Assign, track, and update tasks via WhatsApp. If your team creates WhatsApp groups for every process — support, approvals, complaints, or coordination — BizMagnets gives you a better way. Key Capabilities 1. Support Ticketing on WhatsApp Auto-ticket creation from WhatsApp chats Smart assignment to agents or teams SLA tracking and automated escalations Ticket status: open, pending, resolved, closed Internal notes, team collaboration Dashboard with resolution time and performance metrics 2. Booking & Service Automation WhatsApp-based booking forms (no app required) Real-time appointment slot selection Automatic confirmation & reminders Booking status updates for staff Field team location tracking Post-service feedback workflows 3. Workflow Automation Define custom triggers: when X happens, do Y Automate follow-ups for pending approvals Trigger internal checklists and multi-step flows Integrate with HMS/ERP/CRM/Google Sheets Handle escalations, document uploads, and comments 4. Mobile-First Interface No login required for customers or staff Works on personal and business WhatsApp numbers Easy for non-technical field users Role-based access controls for managers, agents, and admins.BizMagnets Screenshots

BizMagnets Pricing and Plans
Essential
$175.00
No plan information available
Scale
$285.00
No plan information available

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BizMagnets Features
- Popular features found in ChatbotAI/Machine LearningAutomated ResponsesChatbotCode-free DevelopmentCustomer SupportFor Sales/MarketingNatural Language ProcessingPre-Configured BotQuery Suggestions
- More features of BizMagnetsAlerts/EscalationAPIAutomated RoutingCustomer SurveysCustomizable FieldsKnowledge Base ManagementPerformance MetricsPrioritizationProcess/Workflow AutomationReporting/AnalyticsService Level Agreement (SLA) ManagementSurveys & FeedbackTicket ManagementTranscripts/Chat HistoryTransfers/RoutingWorkflow Management
BizMagnets Integrations
BizMagnets User Reviews
Overall Rating
5.0
Ratings Breakdown
5
100%
4
0%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Have you used BizMagnets and would like to share your experience with others?
Prabhagaran R.
Verified reviewer
Hospital & Health Care
1001-5000 employees
Used daily for less than 2 years
Review sourceReviewed July 2025
Smart ticketing and automation — inside WhatsApp, not outside it
5
BizMagnets gave us the structure we were looking for — without disrupting the way our team works. Our operations were already well-organized, but mostly manual and chat-driven. With BizMagnets, we were able to bring in ticketing, tracking, and automation directly into WhatsApp, which made adoption smooth across departments. We've also integrated it with our HR, finance, and CRM tools to reduce follow-ups and streamline coordination. It’s not just a shared inbox — it’s a system built around how real mid-market ops teams function in chat.
Ratings Breakdown
Reasons for choosing BizMagnets
Honestly, there’s no other product in the market that combines all three pillars we needed: Support automation (real ticketing on WhatsApp) Service automation (appointments and field force tracking) Workflow automation (connecting employees, customers, and backend systems) Most tools either do basic messaging, shared inboxes, or just CRM integration — not all three in a unified, WhatsApp-native experience. BizMagnets gave us an out-of-the-box solution built exactly for how mid-market ops teams work.
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