elastic 2026: Benefits, Features & Pricing

Wondering if elastic is right for your organization?

Our Chatbot Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

elastic

5.0

(3)

Pricing

Starting at $275.00 per month

About elastic

Elastic is an omnichannel chatbot platform for automated customer engagement. The platform enables businesses to deploy AI-powered bots on various channels, including WhatsApp, Facebook Messenger, Instagram and Google My Business, to engage customers. Elastic caters to organizations across industries like retail, banking, insurance, travel and more.

The platform comes with conversational chatbots that leverage AI to understand customer queries and respond instantly. Key features include live chat to enable real-time conversations between customers and human agents. There is also a visual, no-code bot builder to create flows and deploy bots easily.

Elastic provides pre-built, customizable solutions for different industries to accelerate adoption. Users can integrate Elastic with existing CRM, analytics and marketing tools using APIs for greater value. The platform supports multilingual bots to serve global audiences and advanced capabilities like video chat and ChatGPT integration help boost customer experience.

elastic Screenshots

elastic Pricing and Plans

Starting price: $275.00 per month

Free Trial

Free Version

Basic

$275.00

usage based, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

elastic Features

Popular features found in Chatbot
AI/Machine Learning
Automated Responses
Chatbot
Code-free Development
Customer Support
For Sales/Marketing
Natural Language Processing
Pre-Configured Bot
Query Suggestions
More features of elastic
AI Copilot
API
Automated Routing
Canned Responses
Chat/Messaging
CRM
Drag & Drop
File Sharing
Intent Recognition
Lead Capture
Lead Qualification
Live Chat
Mobile Access
Multi-Channel Communication
Multi-Language
Proactive Chat
Process/Workflow Automation
Tagging
Transfers/Routing

elastic Integrations

WooCommerce

Stripe

Slack

Mailchimp

Twilio

Intercom

See all 8 integrations

elastic User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.7

Have you used elastic and would like to share your experience with others?

Renerose E.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used monthly for less than 12 months

Reviewed May 2023

[sensitive content hidden] Is a Superstar

The promptness of customer service team is 5 star. [sensitive content hidden] is a superstar! She is alway available whenever I have questions or needed some help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is easy to use and with realtime tracking that allows you to see the progress of your campaign.

Cons:

Uploading database could still be improved

Farha N.

Verified reviewer

Biotechnology