Hibot 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Hibot

4.5

(2)

Pricing

Pricing available upon request

About Hibot

HiBot is a conversational AI platform designed for large enterprises looking to deploy AI chatbots and virtual agents to improve customer experience across digital channels. It provides an intuitive drag-and-drop bot builder to create chatbots and virtual agents. It offers natural language understanding capabilities to enable fluid conversations. The platform provides integrations with major messaging channels such as Facebook Messenger, WhatsApp, and more.

It offers analytics and reporting to gain insights into how customers are interacting with the bots. It also provides an SDK to build custom integrations and an API to integrate with third-party systems. Additionally, it provides 24/7 support and a dedicated customer success team to ensure maximum value is achieved.

Hibot Screenshots

Hibot Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Hibot Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Hibot
AI/Machine Learning
Alerts/Escalation
API
Chatbot
Communication Management
Configurable Workflow
CRM
Customer Communication
Customer Database
Customer Engagement
Customer Experience Management
Customer Management
Customer Segmentation
Customer Service Analytics
Customizable Branding
Drag & Drop
Feedback Management
Live Chat
Multi-Channel Management
Multi-Language
Performance Metrics
Pre-Configured Bot
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Reporting/Analytics
Reporting & Statistics
Search/Filter
Social Media Integration
Speech Recognition
Surveys & Feedback
Workflow Management

Hibot User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

4.5

Value for money

4.0

Customer support

5.0

Functionality

4.0

Have you used Hibot and would like to share your experience with others?

Verified

Reviewer

Internet

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

All in one IM platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With Hibot we are able to have our small support team answering all our Instant Messaging platforms in one product (Web chat, FB, WhatsApp, MercadoLibre, Instagram, etc). Without this tool, it was impossible for us to have 2 agents answering the same WhatsApp number; now, we can do it.

Cons:

Nothing comes to my mind right now, or at least no deal breakers.