Support Board 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Support Board

4.9

(10)

Pricing

Starting at $5.00 per month

About Support Board

Support Board is an artificial intelligence (AI)-enabled solution that lets small to large organizations automate customer communication processes on business websites using WordPress chat integration and bots. It enables professionals to modify message layouts by adding customizable background images, colors, brand headers and other elements.

It comes with a user management module, which allows supervisors to classify information based on leads, visitors or users and facilitate restricted data access among team members. Features of Support Board include white labeling, issue resolution, analytics, surveys, chat transcripts, desktop notifications and more. Additionally, it enables agents to quickly respond to customer queries using custom saved replies, eliminating manual data entry.

Support Board facilitates integration with Slack and Google Dialogflow, which lets employees receive and respond to customer messages, share media files and update the conversation history in real-time. The solution is available on a one-time license and support is extended via email.

Support Board Screenshots

Support Board Pricing and Plans

Starting price: $5.00 per month

Free Trial

Free Version

PHP version

$59.00

flat rate, one time

Plan includes:

main software only

WP version

$59.00

flat rate, one time

Plan includes:

main software only

5000 messages

$5.00

flat rate, per month

Plan includes:

All apps are included

7000 messages

$7.00

flat rate, per month

Plan includes:

All apps are included

10000 messages

$10.00

flat rate, per month

Plan includes:

All apps are included

25000 messages

$20.00

flat rate, one time

Plan includes:

All apps are included

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Support Board Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Support Board
Chatbot
Customer Support
Customizable Branding
Geotargeting
Live Chat
Offline Form
Proactive Chat

Support Board Integrations

Messenger

Google Cloud Translation AI

WooCommerce

WHMCS

Viber

See all 14 integrations

Support Board User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

10%

Secondary Ratings

Ease of Use

5.0

Value for money

4.9

Customer support

5.0

Functionality

5.0

Have you used Support Board and would like to share your experience with others?

Verified

Reviewer

Education Management

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2022

HIGHLY RECOMMENDED Plugin

I'd like to recommend everybody to use this Plugin. Customer Support is very good and I'm totally satisfied with the way of their dealing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'd like to recommend everybody to use this Plugin. Customer Support is very good and I'm totally satisfied with the way of their dealing.

Cons:

I didn't find any cons in this plugin, Thank you for the wonderful plugin.

Christian D.

Verified reviewer

Design

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

The best I have tried..

My overall experience with Support Board has been very positive. I have felt very well looked after by support and they are happy to answer any questions no matter how silly they may sound. I have never found any other software at this price-point with this level of features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about Support Board is the huge range of settings. There are so many features I am using some that I did not know I needed until I saw them. Being able to customise the chat widget to your exact taste and brand really helps aesthetically and improves the user experience overall. Being able to integrate Slack is brilliant and is a huge plus for our requirements.

Cons:

Auto-updates did not work for me first try. I was quickly assisted by customer support and they told me I needed to enable "PHP Zip function" in my cPanel so the auto-updates could work. This was disabled by default so not After doing this it was all fine and updates seamlessly.

Reasons for switching to Support Board

I made the switch because Support Board seemed to have all of the features I liked about other chat widgets, as well as some extras so it was a no brainer for me to switch even after spending hundreds with other providers.

Micah H.

Verified reviewer

Internet

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

The best for you and your visitors!

We needed a live chat system that's modern, when I went looking this checked every box I needed. I plan on buying more copies for more sites and will recommend this to everyone I know, so far loving the integrations as well as the features and hope you guys can get more things like desktop software, direct Joomla! plugins and improve what you've got.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The amount of plugins and customization that this has... I've been using live support chats since the early noughts, this has gone above and beyond and at a price that is unbelievable for what it does.

Cons:

The best I could come up with a negative is there isn't a windows or Linux support system I can install and get notified when chat or tickets come in. But I bought this for Slack integration anyways.

Reasons for choosing Support Board

I can't remember the other names however the plugins we're everything for me, dialogflow, WordPress, whmcs, slack... These allowed me to use our already licenses or purchased tools and integrates perfectly with them.

Mario Humberto M.

Verified reviewer

Publishing

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

The best of the besru

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I would dare to say that it is one of the best codes that I have ever bought for my website. that's all you need for a chat. You can customize it by web section, see the user's position, automate, etc. You have practically for life what you pay per month on other platforms.

Cons:

All good. So far I haven't found anything negative.

Sebastiano C.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Professional

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very cheap and I pay only one time but it is professional and it works great

Cons:

I want more apps like LINE app in the marketplace

Patrick D.

Verified reviewer

Design

Self-Employed

Used daily for less than 2 years

Review source

Reviewed July 2022

Awesome chat/support plugin

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to install and configure. Saving time with customer support. Powered with Artificial Intelligence and Slack integration.

Cons:

Now I have all that I need for my business.

Frederik S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

An awesome software!

I'll keep it short and sweet. With Support Board you buy a fantastic system that comes very strong with many features and offers everything you need. Price absolutely great! I am more than satisfied.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a really solid and well programmed software! Your free to choose between a cloud, php (server) or WordPress solution. And it's fully packed with a lot's of futures.

Cons:

Maybe the only thing what could be cool would be an extra implementation for email receives.

Mohammed A.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

Customer Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a one-time payment and you own it forever, supports WhatsApp and Messenger/Instagram! it's very easy to understand and use by our employees! The PWA makes it easy to use on phones or on the go! And the best part was the customer support received!

Cons:

Nothing at all, it's a great alternative to Wazzup and similar software.

Enrique G.

Verified reviewer

Design

Self-Employed

Used daily for less than 12 months

Review source

Reviewed October 2022

Very intuitive to setup, great design and UX for the end-users on our site.