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Sync

Overview
Reviews

Sync 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Sync
Sync
4.9
(17)

Pricing

Starting at $100.00 per month

About Sync

Sync is a cloud-based integrated enterprise resource planning (ERP) and product lifecycle management (PLM) solution that caters to the apparel and footwear industry. The solution includes various integrated modules that help businesses manage style costing, inventory, PLM, purchasing, and other activities.

Sync helps automate operations involved in PLM including product development, sourcing and manufacturing processes. The solution also provides a critical path feature which allows users to prioritize outstanding tasks and receive real-time notifications of forecasted delays and bottlenecks.

Sync also helps businesses manage fabric and trim material purchasing. The solution offers more than 80 industry-specific standard reports for reporting sales and business performance. Sync is also capable of integrating with various accounting solutions including QuickBooks, Sage, SAP and Microsoft Dynamics. Users can also monitor their core business activities from mobile devices through the Sync Mobile app available for iOS, Android, and Windows devices.

Support is offered via email and phone and through an online support desk.

Sync Screenshots

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5

Sync Pricing and Plans

Starting price: $100.00 per month
Free Trial
Free Version

Basic

$100.00

per month

No plan information available

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    Sync Features

    • Popular features found in Apparel Management
      Billing & Invoicing
      Catalog Management
      Materials Management
      Production Management
      Product Management
      Purchasing & Receiving
      Reporting & Statistics
      Returns Management
      Shipping Management
      Supplier Management
      Supply Chain Management
    • More features of Sync
      Accounting
      Accounting Integration
      Activity Dashboard
      Activity Tracking
      Alerts/Notifications
      API
      Approval Workflow
      Audit Trail
      Availability Management
      Barcode/Ticket Scanning
      Barcoding/RFID
      Bill of Material Analysis
      Bills of Material
      BOM Creation
      Business Intelligence
      Business Process Automation
      CAD Tools
      Calendar Management
      Change Management
      Collaboration Tools
      Color Matching
      Communication Management
      Components Tracking
      Cost Tracking
      CRM
      Customer Database
      Customizable Fields
      Customizable Reports
      Data Analysis Tools
      Data Catalog
      Data Import/Export
      Demand Forecasting
      Distribution Management
      Document Management
      Drag & Drop
      eCommerce Management
      EDI
      Electronic Payments
      Estimating
      Fabric Matching
      Fashion Illustrations
      Financial Management
      For B2B
      Forecasting
      Integrated Business Operations
      Inventory Control
      Inventory Management
      Inventory Optimization
      Inventory Tracking
      Invoice Management
      Item Management
      KPI Monitoring
      Lifecycle Management
      Manufacturing Planning
      Mobile App
      Multi-Channel Management
      Multi-Currency
      Multi-level BOM
      Multi-Location
      Order Entry
      Order Management
      Order Processing
      Order Tracking
      Pattern, Color & Art Storage
      Pattern Grading
      Pattern Layout/Print/Cut
      Planning Tools
      Predictive Analytics
      Presentation Tools
      Price and Cost Calculations
      Price/Margin Management
      Process/Workflow Automation
      Product Catalog
      Product Data Management
      Production Cost Tracking
      Production Scheduling
      Production Tracking
      Product Lifecycle Management
      Project Management
      Purchase Order Management
      Quality Assurance
      Quality Control
      Quotes/Estimates
      Real-Time Data
      Real-Time Monitoring
      Real-Time Reporting
      Reporting/Analytics
      Requirements Management
      Resource Management
      Resource Scheduling
      Retail Inventory Management
      Sales Management
      Sales Order Management
      Sales Reports
      Sales Trend Analysis
      Scheduling
      Search/Filter
      Single-level BOM
      Status Tracking
      Stock Management
      Task Management
      Textile Pattern Design
      Third-Party Integration
      Third-Party Integrations
      Time & Expense Tracking
      User Management
      Visual Analytics
      Warehouse Management
      Workflow Management
      Work Order Management

    Sync Integrations

    NuORDER
    NuORDER
    Retail Express
    Retail Express
    Sage X3
    Sage X3
    Sage Accounting
    Sage Accounting
    Stamps.com
    Stamps.com
    ShipStation
    ShipStation

    See all 42 integrations

    Sync User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    88%

    4

    12%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.6

    Value for money

    4.6

    Customer support

    4.9

    Functionality

    4.8

    MB

    Mary B.

    Verified reviewer

    Apparel & Fashion

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed June 2021

    Collaborative Partners and True Experts of their field!

    5

    Implementing this software was one of the smoothest and most supportive processes I have been through with a software onboarding! As hiccups arose in the first weeks, they were handled with care, attention, and speed. The team at Sync really is focused a creating the best solution for your company, and not applying a blanket solution that is easiest for them!

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    iSync Solutions was our top pick when shopping for ERP software. We loved how the software was apparel-focused, but the integration team also expanded their expertise to our growing product line assortment. We also loved that they had a global team of software engineers and had a strong presence in South African since we also work in Africa and look forward to expanding the use of this software to that team!
    Cons:
    As with any software training, the tutorial video was pretty painful to work through. They were out of date for the software, and many of the lessons required to cover did not apply to the way we use the software.

    Reasons for choosing Sync

    iSync Solutions was our top pick when shopping for ERP software. We loved how the software was apparel-focused, but the integration team also expanded their expertise to our growing product line assortment. We also loved that they had a global team of software engineers and had a strong presence in South African since we also work in Africa and look forward to expanding this software to that team!

    Read More

    KD

    Kira D.

    Verified reviewer

    Automotive

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed June 2022

    I love sync!!!

    5

    I had paper invoices everywhere. When I tried to upload to Google drive or Dropbox there was always some sort of issue that complicated things a lot. Sync is so easy and has made us much more productive and efficient. It has helped us with our networking and client base tremendously as well. We're able to store and access information for the many other small businesses we collaborate with.

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    You really do "get your best work done". Sync makes it easy to look and feel professional too. In my opinion it's the best of this type of software. It really makes me feel secure and I trust that our privacy is valued. It's such a flawless system and so easy to organize and manage. It has all the features I like about others combined into one plus features that I didn't realize I needed (branded file sharing and messaging) Unlike dropbox or Google drive, sync has a messaging feature built in. There's no need to go back and forth. This saves so much time!
    Cons:
    The price... and at first it took me a while to familiarize myself with how things work on sync. While it is a much better system it can be hard to adjust to it. I wish they offered more help with setup.

    Reasons for switching to Sync

    We outgrew Google drives capabilities

    Read More

    TP

    Tangeka P.

    Verified reviewer

    Apparel & Fashion

    2-10 employees

    Used weekly for less than 6 months

    Review source

    Reviewed February 2021

    Great support for a great product

    4

    Our team is happy with this software and it has met and exceeded our needs. It is still a bit early for us, but we feel confident in it's performance thus far.

    Ratings Breakdown

    4
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Customer service is superior! Any issues that have ever arised have been addressed and further education and support is always provided. The software itself is not difficult to use, and was easy to integrate into our existing systems
    Cons:
    No real cons. The customer service is helpful and resourceful but can be a bit slow to respond. But when you can get in contact with someone you always get what you need and more

    Read More

    JR

    Jason R.

    Verified reviewer

    Apparel & Fashion

    11-50 employees

    Used daily for more than 2 years

    Reviewed September 2023

    iSync is the only ERP I have ever worked with that I can strongly recommend

    5

    I've implemented multiple ERP's for different footwear/apparel companies during my career and Sync is the first system to exceed my expectations both in terms of simplicity/speed of implementation, functionality, ease of use and responsiveness when problems are encountered or new functionality is needed. Sync is the first ERP I have felt comfortable recommending to colleagues at other companies.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The functionality in Sync is extremely robust and it integrates seamlessly with our Shopify site, 3PL, EDI partners etc. The development and support team is head and shoulders above any other team I have worked with in the past.
    Cons:
    I would like to see more flexibility on the reporting side of the platform. I understand that they are working on an updated reporting platform, so looking forward to seeing that.

    Reasons for choosing Sync

    We chose Sync due to the fact that it had a broad range of apparel/footwear specific functionality.

    Read More

    MN

    Matthew N.

    Verified reviewer

    Wholesale

    11-50 employees

    Used daily for less than 2 years

    Reviewed September 2023

    Highly recommended!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use/intuitive navigation, B2B integration, very supportive/agile team with great customer support
    Cons:
    The experience thus far has been great - no negatives at this stage

    Read More

    MP

    Malcolm P.

    Retail

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2019

    My experiences with Sync

    5

    Extremely good and all my needs are met , they are an example other software vendors need to follow in terms of customer service

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    * Ease of use * Guidance and training provided * Ability to fulfil most functionality I require * Exceptional customer service * Quick and economical turn around of new reports * Data integrity , I cannot recall one incident of issues with data integrity
    Cons:
    * There are one are two screens that are not as intuitive as could be , once you know what to do very easy , but if one had never worked in that screen you would not be able to proceed without training .

    Vendor Response

    Hi Malcolm, Thanks for the great review & feedback. We aim to provide 99.997% guaranteed up time. I¿m glad that you have experienced the exceptional Data integrity in Sync. It is of utmost important to us to ensure that you can 100% rely on the information & reports provided by Sync. I¿m glad to hear that you see Sync as a positive example in the software industry & we will continue to try our hardest to provide the best service possible.

    Replied February 2019

    Read More

    FF

    Felicity F.

    Retail

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2019

    Our company is Manufacturing and Retail Driven.

    4

    The reporting and system efficiency is of the highest quality. The staff are friendly and knowledgeable.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Due to the nature of our business, the Sync systems are able to achieve offshore manufacturing with minimal errors. Part of our manufacturing is in non English speaking countries and they are achieving the desired result. Our requirements are met 100%. Our processes are user friendly, efficient and ensure full trace-ability at all times. We use Sync for all our raw materials processing, full manufacturing processes, finished goods processing, distribution, web sales (including online) to our Finance integration.
    Cons:
    As the Company Sync administrator I cannot fault the system in any way. We have the support of efficient and professional service from the local office if required.

    Vendor Response

    Thanks Felicty for your review. We thoroughly enjoy working with you & the team.

    Replied January 2019

    Read More

    DL

    Dewald L.

    Apparel & Fashion

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2019

    Sync review

    5

    Stand out operational system with great support and product development. Very happy with the system and will highly recommend the use in the industry.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Software is very user friendly and allows one to see the detail and to get a overall view of the operational activities. Support is of the highest quality and the development team are are very willing and capable with customized reports. The whole operational process can be done on one platform in an industry with many variables and diverse BOM's. The software platform is very consistent with no downtime and virtually no errors in data integrity. Extremely functional and reliable operational system.
    Cons:
    Terminology in the industry is a problem and thus some descriptions/terminology is difficult to understand at first.

    Read More

    LS

    Lindy Wilma S.

    Design

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2019

    Sync works for every business.

    5

    The team has always been extremely helpful and friendly. If we have an issue it is addressed and resolved immediately. The trainers and support team are very friendly and knowledgeable.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Sync has a fantastic support team, that assist clients in making the software work for each individual business, regardless of how big or small they may be.
    Cons:
    The fact that we are a smaller business does make all the releases we have to do tricky at times, but in a larger company this is a necessity.

    Vendor Response

    Thanks for the awesome review! It¿s been great working with you & being part of the Sun Things growth!

    Replied February 2019

    Read More

    RM

    Roselynne M.

    Apparel & Fashion

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2016

    Management by Exception

    5

    Our company has been using Sync for around 6 years now and it has really changed the way we are able to manage our business. It has also helped to improve productivity and meant that we were able to implement a fast fashion model.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    It is easy to use and easy to train staff on the way it works. New improvements come out regularly, and support is fast and efficient.
    Cons:
    Some of the features we would like to have developed take longer than we would like.

    Vendor Response

    Thanks Roselynne. We really appreciate your feedback. We thoroughly enjoy working with your team & getting your valuable input. Sissyboy is an awesome brand!

    Replied June 2016

    Read More

    Showing 1 - 10 of 17 Reviews

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