IRIO 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

IRIO

4.4

(36)

Pricing

Starting at $55.00 per month

About IRIO

IRIO is a cloud-based mobile marketing solution suitable for businesses of all sizes, and is particularly suited to retail, real estate and agencies. IRIO enables users to send surveys, sweepstakes, promotions, customer service messages and more via text.

Customers can enter sweepstakes with a text message, enabling users to engage with and qualify leads. Text messages about promotions provide an opportunity to connect with opted-in customers in real time. Mobile retargeting tools can be used to automatically send incentives to customers who abandon shopping carts.

IRIO's mobile information solutions help users to build a database of prospects while providing customers with an information source about products and services. Users can also automate tasks like appointment reminders, surveys and troubleshooting. SMS surveys, donation tools and community alerts are also available.

Support is offered via text message and over the phone.

IRIO Screenshots

IRIO Pricing and Plans

Starting price: $55.00 per month

Free Trial

Free Version

Garden

$55.00

flat rate, per month

Plan includes:

1 Signup Keyword
Email/Social Media Messaging
Incoming Messages
Mobile App Access
SMS/MMS Messaging
Subscriber Management
Subscriber Tagging
Two Way Messaging

Groove

$150.00

flat rate, per month

Plan includes:

2 Signup Keywords
Email/Social Media Messaging
Incoming Messages
Mobile App Access
SMS/MMS Messaging
Subscriber Management
Subscriber Tagging
Two Way Messaging

Oasis

$225.00

flat rate, per month

Plan includes:

3 Signup Keywords
Email/Social Media Messaging
Incoming Messages
Mobile App Access
SMS/MMS Messaging
Subscriber Management
Subscriber Tagging
Two Way Messaging

Forest

Pricing available upon request

Plan includes:

4 Signup Keywords
Email/Social Media Messaging
Incoming Messages
Mobile App Access
SMS/MMS Messaging
Subscriber Management
Subscriber Tagging
Two Way Messaging

Jungle

Pricing available upon request

Plan includes:

5 Signup Keywords
Email/Social Media Messaging
Incoming Messages
Mobile App Access
SMS/MMS Messaging
Subscriber Management
Subscriber Tagging
Two Way Messaging

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IRIO Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of IRIO
Marketing Automation
Mass Texting
Polls/Voting
Text-to-Win

IRIO User Reviews

Overall Rating

4.4

Ratings Breakdown

53%

42%

Secondary Ratings

Ease of Use

4.6

Value for money

4.3

Customer support

4.4

Functionality

4.2

Have you used IRIO and would like to share your experience with others?

Verified

Reviewer

Real Estate

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed May 2018

It's extremely simple to use and helps accomplish a major task!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple interface so it's easy to use and train someone on. Very organized layout. The support team is great and very helpful!

Cons:

There isn't anything in particular that I don't like about the software. It accomplishes my need in a very quick and efficient manner and I'd highly recommend!

Madison K.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

We Love Irio!

Overall, very positive experience and makes life very easy for communicating with residents in bulk and individually

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is integrated with entrata and creates easy access when communicating with residents

Cons:

Sometimes integration is not updated - i.e. current residents, future, etc

Haillee W.

Used daily for more than 2 years

Review source

Reviewed May 2018

I am very pleased with almost every aspect of Irio with the exception of 2 issues

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use is excellent and residents really appreciate the text message portion for notifications.

Cons:

The inability to respond via text to the text-4-info service is inconvenient, has been going on for an excessive amount of time and yet no reduction to the bill has ever been considered. There were months were I could not respond to any new leads losing potential leases. I have also had about 6 residents over the last few years that would never receive a text when sent and no explanation could be found.

Danielle K.

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

It is amazing, I can send a text to all residents or just a single resident regarding any issues.

Constant Communication with the resident, allows them to feel involved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has a app that's AMAZING and easy to use! Extremely convenient to get in contact with a resident after hours, i.e.: noise complaints or emergency. With IRIO I notify my residents immediately , on a recurring bases, or on scheduled date of any upcoming events, projects, policy reminders etc. I wouldn't trade It for any other text management platform on the market right now.

Cons:

It is a little hard to upload, email address, phone number at same times from Realpage Onesite, so I don't even upload email addresses. I have not found a report that includes phone, and email on same report for residents in Realpage.

Shawna P.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2018

Very helpful!

easy way to send information and updates to all the residents at one time without worry of leaving anyone out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and great opportunity to keep everyone informed. The residents like that they are updated and informed of things going on the property.

Cons:

So far I have not encountered anything that I do not like. I am still finding new and helpful tools that makes sending texts easier.

Steve O.

Verified reviewer

Real Estate

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed May 2018

Friendly people and a cool, functional platform that integrates with our marketing efforts.

It's an additional way for me to gather leads and stay connected with leads.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ability to edit the response tree and how easy it is to send a message. The capability for users to text for info and receive an email back with property and floorplan photos is really neat! It provides nice looking info quickly.

Cons:

I would like to see an easier/faster way to access and respond to leads. There are too many clicks to get to your actual leads.

Elizabeth F.

Real Estate

Used daily for less than 2 years

Review source

Reviewed June 2018

Great integration with Entrata, hard to use with text for info.

Easy to communicate with my Residents and easy for my Staff to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Staff is able to easily send and schedule text messages to Residents about their packages, events on property and changes to Office hours.

Cons:

Can't text back the Prospects who text in for info, some residents say that they "don't ever get our messages" and when we check they are not Opted Out.

Belita G.

Real Estate

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed June 2018

Good text message platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Desktop version of IRIO is super simple and user friendly. You can send a quick message & schedule text messag. A major plus is the ability to send MMS (flyers) to our residents due to the limit of words in a text message

Cons:

I feel the mobile version need to match the desktop version. Unable to send a emergency text blast, unable to see the residents name when they reply, you can only view their phone number. I would like to schedule a text and I would love to have the ability to send MMS as well.

Nikki Martin M.

Real Estate

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed June 2018

Irio is great and easy to use!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can make multiple groups and I can send text and emails to large groups of people. You can schedule multiple text and emails messages for the day or even weekly.

Cons:

The groups list are hard to tell apart. I wish they had different colors to tell the difference. Also, to be able to respond to the text message by email.

Jamie Y.

Used weekly for more than 2 years

Review source

Reviewed June 2018

Irio makes text messaging very easy with residents!