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IRIO

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Overview
IRIO

IRIO 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Popular Comparisons
  • Pricing and Plans
  • Features
  • User Reviews

Overview

IRIO
IRIO
4.4
(36)

Pricing

Starting at $55.00 per month

About IRIO

IRIO is a cloud-based mobile marketing solution suitable for businesses of all sizes, and is particularly suited to retail, real estate and agencies. IRIO enables users to send surveys, sweepstakes, promotions, customer service messages and more via text.

Customers can enter sweepstakes with a text message, enabling users to engage with and qualify leads. Text messages about promotions provide an opportunity to connect with opted-in customers in real time. Mobile retargeting tools can be used to automatically send incentives to customers who abandon shopping carts.

IRIO's mobile information solutions help users to build a database of prospects while providing customers with an information source about products and services. Users can also automate tasks like appointment reminders, surveys and troubleshooting. SMS surveys, donation tools and community alerts are also available.

Support is offered via text message and over the phone.

Wondering if IRIO is right for your organization?

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IRIO User Interface

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1
2
3
4
5

IRIO Pricing and Plans

Starting price: $55.00 per month
Free Trial
Free Version

Garden

$55.00

flat rate, per month

Plan includes:

  • 1 Signup Keyword
  • Email/Social Media Messaging
  • Incoming Messages
  • Mobile App Access
  • SMS/MMS Messaging
  • Subscriber Management
  • Subscriber Tagging
  • Two Way Messaging

Groove

$150.00

flat rate, per month

Plan includes:

  • 2 Signup Keywords
  • Email/Social Media Messaging
  • Incoming Messages
  • Mobile App Access
  • SMS/MMS Messaging
  • Subscriber Management
  • Subscriber Tagging
  • Two Way Messaging

Oasis

$225.00

flat rate, per month

Plan includes:

  • 3 Signup Keywords
  • Email/Social Media Messaging
  • Incoming Messages
  • Mobile App Access
  • SMS/MMS Messaging
  • Subscriber Management
  • Subscriber Tagging
  • Two Way Messaging

Forest

Pricing available upon request

Plan includes:

  • 4 Signup Keywords
  • Email/Social Media Messaging
  • Incoming Messages
  • Mobile App Access
  • SMS/MMS Messaging
  • Subscriber Management
  • Subscriber Tagging
  • Two Way Messaging

Jungle

Pricing available upon request

Plan includes:

  • 5 Signup Keywords
  • Email/Social Media Messaging
  • Incoming Messages
  • Mobile App Access
  • SMS/MMS Messaging
  • Subscriber Management
  • Subscriber Tagging
  • Two Way Messaging
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IRIO Features

  • Popular features found in SMS Marketing
    2-Way Messaging
    Campaign Planning
    Campaign Scheduling
    Communication Management
    Contact Management
    Engagement Tracking
    Message Personalization
    Mobile Coupons
    Reporting/Analytics
    Scheduled Messaging
    Shortcodes
  • More features of IRIO
    Marketing Automation
    Mass Texting
    Polls/Voting
    Text-to-Win

IRIO User Reviews

Overall Rating

4.4

Ratings Breakdown

5

53%

4

42%

3

3%

2

3%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.3

Customer support

4.4

Functionality

4.2

Have you used IRIO and would like to share your experience with others?

CL
Christy L.

Verified reviewer

Commercial Real Estate

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed May 2018

Easy to use

5

Great way to quickly submit a review.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Friendly customer service and has a lot of functionality to assist with leads and getting to people to connect with us.
Cons:
I can't think of anything that I necessarily like least about it. We are coming off of a lease up experience so getting our name out was a big push for our lease up, so I am not sure if we will need to continue now that we are stabilized.

Read More

AN
Alura N.

Used weekly for more than 2 years

Review source

Reviewed June 2018

Very easy platform to use

4

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
I like that we have the ability to schedule as many post as needed regardless if it is same day or continuous.
Cons:
I would like the option to have more amount of words to be used in a text. Also, the email is always shown as unprofessional.

Read More

AL
AMANDA L.

Real Estate

501-1000 employees

Used other for more than 2 years

Review source

Reviewed June 2018

We never use Irio

3

We haven't received much since I started with this site. Maybe a lead or two if anything.

Ratings Breakdown

5
Ease of use
1
Value for money
3
Customer support
3
Functionality
icon
Pros:
I like the idea of foot traffic being able to contact you if they come across the Irio number for text more info.
Cons:
We don't ever use it. We have software now, Entrata, that does the same things. We will be canceling with Irio sometime in the next year.

Read More

HS
Hailey S.

Used weekly for more than 2 years

Review source

Reviewed May 2018

Irio has been a go-to for resident & lead communication for myself and my staff for 4+ years!

4

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
That our resident software (Entrata) is automatically updated and that it is easy to schedule multiple texts months in advance.
Cons:
I do wish that the dashboard was a little more user-friendly and that you were able to send graphics/emojis.

Read More

LM
Lauren M.

Real Estate

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed August 2018

Excellent Customer Service

4

I have had a great experience and use IRIO multiple times a week! Easy to use and great customer service.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
It is very user friendly and the company is very helpful if there are any problems.
Cons:
That it has glitched for us causing people to not receive emails.

Read More

IB
Ivy B.

Real Estate

5001-10000 employees

Used weekly for less than 2 years

Review source

Reviewed June 2018

I wish there were an easier way to use this system. Like creating the text tree for information.

4

Ratings Breakdown

3
Ease of use
3
Value for money
3
Customer support
2
Functionality
icon
Pros:
It is a great tool to reach out to residents in bulk. Overall it is a great means of contact but the functionality of Irio could be improved.
Cons:
Trying to get information into Irio and export information can be difficult. Whenever I have had issues with Irio, I have contacted the rep for my property and they have not been helpful.

Read More

JV
Jenny V.

Used weekly for less than 2 years

Review source

Reviewed June 2018

Convenient and Quick

4

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
Easy to send quick texts out. Gets responses out immediately or at a certain time. Gives you an option of how often you can send a text.
Cons:
Takes time to enter in new person. Has the log back in to reply to a prospect. Wish there was an easier way to send a quick reply back.

Read More

AT
Ava T.

Used daily for less than 6 months

Review source

Reviewed June 2018

pretty good experience

5

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I enjoy having the availability to message a single person, several people, or all with ease. I like the option to text, email, and post online. I also really like that we can send and receive images.
Cons:
The way replies are displayed and handled, and the fact that every message ends with the pre typed message from Irio taking away from our character count and also being so repetitive and seems less personal with our customers.

Read More

AR
Amy R.

Real Estate

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed May 2018

I love getting to text residents when something is wrong or just to say happy birthday

5

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I like that I can interact with the residents about money owed, renewals and birthdays. it's like I have my residents at the tip of my fingers.
Cons:
I wish it would update or was integrated with my system instead of having to upload new resident logs all the time

Read More

jq
jamie q.

Used weekly for less than 12 months

Review source

Reviewed May 2018

Easy to use great for residents!

5

communication, ogranization, good customer service.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy way to communicate with all residents and their guarantors. I like that u can send an emergency message as well.,
Cons:
I can not think of a con - everything works great . I would recommend the product to someone who is looking for a way to text residents

Read More

Showing 1 - 10 of 36 Reviews
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