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OpenBack User Reviews
OVERALL RATING
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Igor
Verified reviewer
Company size: 11-50 employees
Industry: Telecommunications
Time used: More than 2 years
Review Source: Capterra
December 2019
This solution improved our app a lot
The team behind OpenBack is doing a great job. They are very responsive and it feels that you have some experts at your side to help with anything.
Pros
This solution became a very important part of our app and how we interact with users. It has helped us to reduce churn and get much better client satisfaction.
Cons
It's hard to fault the software for anything. It's not complex at the first look and that makes it easy to use. For any issue that we had, there was a way of achieving the end goal eventually.
Reasons for choosing OpenBack
Easy to use and matched exactly our needs.