Amazing Charts 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Amazing Charts

3.6

(99)

Pricing

Starting at $229.00 per month

About Amazing Charts

Created by a practicing family physician, Amazing Charts is an electronic health records (EHR) solution that meets the requirements of independent practices. With Amazing Charts, users have a comprehensive system to manage charting, scheduling, e-prescribing, coding, interoffice messaging and more.

Amazing Charts has a practice management (PM) solution that integrates with Amazing Charts EHR for clinical documentation and financial management workflow. The built-in billing and revenue cycle management (RCM) module allows practices to manage the entire patient visit with a single system.

Additionally, Amazing Charts is a Meaningful Use certified EHR and is also certified for both Dragon Naturally Speaking and the Surescripts e-prescription network.

Amazing Charts centralizes all key data into a single screen, just like a paper chart, allowing users to tab through patient demographics, prior visits, summary sheets and account information.

Amazing Charts Screenshots

Amazing Charts Pricing and Plans

Starting price: $229.00 per month

Free Trial

Free Version

Electronic Health Record

$229.00

per user, per month

Plan includes:

Appointment Scheduling
Chart Summary Access
Customizable Templates
Dedicated Support & Maintenance
Electronic Billing
E-Prescribing
Intra Messaging System
Patient Portal
Reporting Tool

Practice Management

$349.00

per user, per month

Plan includes:

Check Claim Status
Clearinghouse Integration
Dedicated Phone & Email Support
Insurance Payment Posting
Intelligent Dashboards
Outstanding Payment Balance
Quick Reports
Review Claims
Unpaid Claim Viewing

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Amazing Charts Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of Amazing Charts
Appointment Scheduling
Charting
Coding Assistance
Customizable Templates
Data Import/Export
Drug Reference Database
EDI
EMR/EHR
For Cardiologists
For Family Medicine
Meaningful Use Certified
Medication Management
ONC-ATCB Certified
Patient Records Management
Practice Management
Templates
Third-Party Integrations
Voice Recognition

Amazing Charts User Reviews

Overall Rating

3.6

Ratings Breakdown

27%

36%

17%

11%

Secondary Ratings

Ease of Use

4.0

Value for money

3.7

Customer support

3.1

Functionality

3.5

Tamara S.

Medical Practice

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed November 2018

the Best of a problematic group of products

Have used amazing charts for ~ 5 years - it is the easiest most user friendly of the programs I have used

Ratings Breakdown

Ease of use

Previously 5

Value for money

Previously 4

Customer support

Previously 1

Functionality

Previously 3

Pros:

Simplicity less clicking- also you can use the simple basic format or get fancier if you want

Cons:

as upgrades happen there is more and more clicking required

David Y.

Verified reviewer

Computer Hardware

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Affordable, reliable, easy to use EHR

Experience is Amazing! No pun intended. It is affordable and runs great. I have installed it at two offices already.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cost. Simplicity. Easy to train new employees on it. Ability to run it off of a local server. Chart flow is smooth.

Cons:

Nothing Negative to say about the software. But the gaurdian angel support has lost its touch since being bought out. We don't need the support unless issue with licences occur,but the support lacks.

Reasons for choosing Amazing Charts

Cost. Reliability. Local server based. Simplicity.

Reasons for switching to Amazing Charts

Cost and ability to run on local server. Not cloud based.

Manish D.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Very slow processors, no solution even if you have gigabit internet

overall a fair software but no macros the software freezes all the time esp the online version

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The online virtual version is very slow and freezes all the time The support is not good as well

Cons:

I have been Amazing charts for many years but recently moved to the virtual server versions. Its very slow and now the whole experience is bad, The support is not good either. They keep giving false promises , its will speed up The problems occurs when you are searching Diagnostic codes, Signing the chart, very poor spell check, prescription writing is a nightmare.

alisa p.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed April 2019

Solid EHR

I am the system administrator for a mid-sized medical practice that uses this software. I was with the practice when it migrated to Amazing Charts -- around 10 years ago. I find that it generally functions well. It doesn't quickly integrate every possible new feature, but the features it has are solid. The practice keeps pushing to switch to a cloud-based EMR (and they did so for six months, then switched back) -- but onsite server EMRs are superior when the internet goes down or is slow.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It gets the job done, it is pretty easy for users to use, tech support is generally knowledgeable. It is easy to install. There is high-quality tech support available on the weekend for emergency issues (I have had to use this service a couple of times over the past decade.)

Cons:

As the company has been bought out, the customer support is not as responsive as it used to be. It is nearly impossible to reach them via phone, and chat is only available first thing in the morning. However, they usually call back pretty quickly, and tech support always speaks and understands good English! I dislike that the billing portion of the software is only cloud-based, and that it uses Java. The built in back up program makes a once a day complete backup -- but it doesn't cull old backups, and periodically I have to access it and delete old backups manually to free up space. New server installations require a generated key, requiring a call to tech support, which can be very inconvenient if server hardware fails. (This happened to me.)

Verified

Reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2022

Customer service down the toilet in spite $1600/year annual support fees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Amazing charts is intuitive and most things are found on the main screen.

Cons:

If you DO need help, forget about it. Live Chat is completely unmanned. Email support ticket opens automatically and nobody gets back to you. (I've been waiting 3 weeks now). Also, due to their own problems failures, they require urgent upgrades. They're nearly impossible to schedule, you have to pay hundreds of extra dollars and the upgrade invariably introduces new problems.

Junk H.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2023

Worst EHR ever

This is a very poorly designed system which I would call zombie software since many people are forced to stay on it due to the very high cost and fraction of changing to another system. I have since moved over to a female which is much better supported, they do take a percentage of collections but compared to the nightmare of using amazing charts which almost take my practice I cannot say enough negative things about it. I cannot say the people but did try to help be transition, the IT department for courteous but I would never which this experience on anyone could shut down your practice

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I had a previous physicians practice records that was really the only reason since is a very basic system.

Cons:

The cloud-based system is really complete joke, placed on a very anxious database and essentially useless forcing me to change. They also continue to charge you for unnecessary connections but you are forced to do so if you have more than 1 or 2 people trying to access my contract at the same time.

Reasons for choosing Amazing Charts

I was forced to use it my first year as I took over a practice-- but would never wish this on anyone. Transferring records to the new one had to be one pdf at a time-- what a night mare and it cost me thousands of dollars. I have since pulled the plug

Reasons for switching to Amazing Charts

I had too, my medications lists were getting deleted, and the "cloud based" program data base was so slow and routinely froze up. I wish I switched sooner, and just did an inhouse"server"

Verified

Reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Cheap, Broken, No Customer Service, Will nickle and dime, Get everything in writing

If I could go back, would never sign up with them. Will be leaving soon.Basic features do not work, like printing a patient's medical records for a subpoena. Or your diagnosis codes showing up on your orders, or posting/attaching to your chart automatically. Very basic stuff. They will also negotiate a price for something and then later claim that it was temporary and begin charging you more. If you complain, and show them your contract, a sales person will tell you, "that's just how it is", "things change" , and suddenly (less than 2 days) if you don't sign and pay what you are disputing, they will cut off your e-prescribing for your practice. A sales person btw. Not a manger or someone in accounting. Someone likely making commission. Shady dishonest stuff. The software updates to fix major bugs, but it hasn't gained the functionality it claims it has. Many buttons and options just don't work at all, or don't work correctly. ICD10 codes are wrong and have incorrect descriptions with no way of knowing unless you check somewhere else yourself or have the correct ones memorized. When you're getting specific, that's not really possible. There is no way to edit or delete them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a simple program, simple charting, which if it actually worked correctly with advertised functionality could be very decent. Compared to other EHRs they are initially very affordable.

Cons:

Top three outline would be: -Software not only lacks real development and improvement, it is fundamentally broken in some areas and missing advertised functionality. It is deceptive.-Live customer service is practically nonexistent. A chat queue with a handful of people with varying levels of expertise is is the best you can hope for. Typical answer is "We are aware. No timeline on when or if that's even going to be repaired. It is low priority. Try to ignore it or find a work around."- They do not honor your negotiated contracts. A sales person will "audit" you and add charges they say you should have paid, with rules they seemingly added later or never even discussed.

Reasons for choosing Amazing Charts

Price and seemed like a simple solution.

Deborah A.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

13 year USER - Very Discouraged

I have been using Amazing Charts since 2007. User-friendly, easy to navigate and operate. Horrible customer service availability. If you have a problem with an upgrade - you are charged again for support training. Why is that not part of the support we pay for?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fairly user friendly. Like the chart layout.

Cons:

Cost has become an issue for a small practice. We pay (1) for the certificate, (2) for the customer service, (3) for patients portal, (4) for narcotics e- prescriptions. We pay annually per provider whether they work 1 day a month or 30 days a month, for service, support, and upgrades. Now they are tagging on taxes for these services. Nine times out of ten we can not reach support (worse since Pri-Med took over) and usually have to leave a message, it takes several days to receive a response and if the caller is not available, support leaves a message with no direct call back line and so when calling back, we start the process again. Customer support is slow and not adequate for people who do not have in house IT support. WHY should support be MANDATORY??? In messaging if you switch screens you lose what was typed why can't the message stay intact until you are finished sending. System frequently freezes when in a chart causing you to need to reboot.

Reasons for choosing Amazing Charts

Ease of use. Cost at that time.

Vendor Response

Deborah, thanks for choosing AC EHR for the past 14 years. We apologize for the issues you experienced. We work hard to offer an affordable EHR, but occasional price increases are needed to further invest in development to enhance the product.

Replied January 2021

Verified

Reviewer

Used daily for less than 12 months

Review source

Reviewed March 2018

It is a very nice program that compacts all information in a chart very easily.