BestDoc Practice 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

BestDoc Practice

5.0

(1)

Pricing

Starting at $0.50 per month

About BestDoc Practice

BestDoc Practice is a smart, Saas-Based Patient Relationship Management (PRM) solution that aids in enhancing patient experience and engagement all over the outpatient and inpatient treatment journeys.

BestDoc Practice is a completely integrated Patient Relationship Management solution that serves as a centralised platform for multiple patient-centric workflows, including appointment scheduling, registration and check-ins, queue management, feedback, payments, teleconsultations, and inpatient requests management.

BestDoc Practice supports easy integration with hospital information systems, facilitating a smooth and secure flow of patient data.

BestDoc Practice enables healthcare providers to communicate with their patients via multiple channels including SMS, Whatsapp, emails, voice calls, IVR, website, mobile app, & QR codes. The PRM solution supports multiple platforms, including Web, Android, and iOS

The appointment scheduling module of BestDoc Practice supports booking appointments through multiple channels. Patients can book appointments through the hospital’s website (through an easy-to-integrate web plug in) and self-service kiosks technology. Additionally, administr...

ative staff at hospitals can book appointments through a web over-the-counter solution. The registration module of BestDoc Practice allows patients to register in multiple ways, such as Government IDs, face IDs and digital intake forms. The registration module also allows patients to print hospital identification numbers. The check-in module allows patients to choose their reason for visit, leading to smarter decision making by administrators. During check-ins, patients can also get customized instructions based on their reasons for visits. BestDoc Practice’s queue management module provides multiple features to doctors, including check-ins and calling patients. Patients can view their status in the waiting area on a screen. Doctors can also add any delays, which can be automatically sent to patients. The queue management module can also be used to streamline queues in other areas such as pharmacy, radiology, and other crowded areas. The feedback collection module of BestDoc Practice allows healthcare providers to collect patient feedback from different channels including WhatsApp, QR codes, emails and on-premise tablets. It also provides intelligent analytics to hospital management to take corrective action based on patient feedback. The teleconsultation module of BestDoc Practice helps healthcare providers seamlessly start offering teleconsultations to their patients. It addresses multiple workflows including booking appointments, rescheduling, cancellations, video consultations, uploading documents, making payments, and feedback collection. Patients can attend teleconsultation sessions without having to download a separate app. The payments module of BestDoc Practice is useful for collecting both outpatient and inpatient payments. Patients can make payments via a handheld device-based, BestDoc payments app which can be used by front office staff. Healthcare providers can also send unique payment links to patients. With these links, patients can log in using their registered mobile number or unique hospital identification number (UHID) to view and pay pending payments. The inpatient request management module of BestDoc Practice allows patients and staff to raise requests through multiple modes like QR code scans, a web link, or through in-house call centers. Patients and staff can raise multiple types of requests and track requests to closure. Administrators get intuitive dashboards to view the performance of their staff and take corrective action if needed.

BestDoc Practice Screenshots

BestDoc Practice Pricing and Plans

Starting price: $0.50 per month

Free Trial

Free Version

Basic

$0.50

usage based, per month

No plan information available

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BestDoc Practice Features

Popular features found in Patient Engagement
Appointment Scheduling
Care Plan Management
Confirmations/Reminders
Electronic Payments
HIPAA Compliant
Mobile Access
Patient Education
Patient Portal
Patient Questionnaires
Patient Records Management
Reporting & Statistics
Surveys & Feedback
More features of BestDoc Practice
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Approval Process Control
Automated Scheduling
Broadcast Messaging
Calendar Management
Cancellation Management
Charting
Check-in/Check-out
Client Portal
Commenting/Notes
Communication Management
Compliance Management
Customizable Branding
Customizable Forms
Customizable Reports
Discharge Management
Email Reminders
Faculty/Staff Management
Messaging
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Location
Multi-Physician
Multiple Appointment Types
No-Show Tracking
Online Scheduling
Patient Communications
Patient Engagement
Patient Flow Management
Patient Intake
Patient Scheduling
Payment Processing
Pre-Appointment Screening
Real-Time Data
Recurring Appointments
Reminders
Reporting/Analytics
Room Scheduling
Scheduling
Self Service Portal
SMS Messaging
Task Scheduling
Third-Party Integrations
Video Conferencing
Virtual Meetings
Waiting Time Tracking
Wait List Management
Workflow Management

BestDoc Practice User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used BestDoc Practice and would like to share your experience with others?

Rahul R.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Reviewed June 2022

A set of products that made to help patients and hospital staffs life easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We really enjoying using BestDoc services since more than 2 years now, they got amazing techy team inhouse which is helping them to build and improvise the world class hospital management systems. Few things to note, 1. Brilliant technology and very good set of team. 2. Cost effective in all the manner. 3. Easily customizable. 4. Very good trained support staffs 5. Patient & Hospital staff friendly user interface

Cons:

Cons are really nothing to say, But more educational contents such as training videos and etc. one the social media (YouTube, or a community portal) will help new users and for the refreshers of existing users.

Reasons for choosing BestDoc Practice

We are enjoying the product from the day 1. Right from product demo and till the day, they have made it everything right for the hospital staff users, patients. Brilliant technology made by group of amazing team and delivered at the reasonable cost.

Showing 1 - 1 of 1 Reviews