CheckinAsyst 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

CheckinAsyst

4.4

(47)

Pricing

Pricing available upon request

About CheckinAsyst

CheckinAsyst is a patient engagement software designed to help healthcare businesses connect patients with doctors to serve clients in a place of convenience. The platform enables managers to capture up-to-date data from a multitude of healthcare solutions through secure messaging and rules and provide convenient access to care.

Patients can fill out intake forms to register before visiting, check in at the facility and transfer payments using mobile devices. Through remote diagnosis, a CheckinAsyst healthcare provider can provide diagnoses and care plans over the internet regardless of where the patient is located. Additionally, supervisors can create assessment forms and gain insights into patient-reported outcomes (PRO) on a unified interface.

CheckinAsyst lets stakeholders integrate the system with several third-party applications including Allscripts, athenahealth and Greenway Health. Pricing is available on request and support is extended via phone, chat, FAQs, email and other online measures.

CheckinAsyst Screenshots

CheckinAsyst Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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CheckinAsyst Features

Popular features found in Patient Engagement
Appointment Scheduling
Care Plan Management
Confirmations/Reminders
Electronic Payments
HIPAA Compliant
Mobile Access
Patient Education
Patient Portal
Patient Questionnaires
Patient Records Management
Reporting & Statistics
Surveys & Feedback
More features of CheckinAsyst
Activity Dashboard
Alerts/Notifications
Appointment Management
Call Reminders
Communication Management
Compliance Management
Credit Card Processing
Customizable Reports
Customizable Templates
Email Reminders
Forms Management
Insurance Eligibility Verification
Live Chat
Messaging
Mobile Alerts
Multi-Channel Communication
Multi-Language
Multi-Location
Online Intake Forms
Patient Engagement
Patient Intake
Payment Collection
Payment Reminders
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reminders
Rescheduling
Secure Data Storage
SMS Messaging
SMS Reminders
Third-Party Integrations
Two-Way Communication
Video Conferencing

CheckinAsyst User Reviews

Overall Rating

4.4

Ratings Breakdown

62%

30%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.7

Functionality

4.3

Have you used CheckinAsyst and would like to share your experience with others?

Toni M.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2024

Best CheckinAsyst platform around

I have implemented and used other patient engagement platforms. By far CheckinAsyst has been a Five Star platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CheckinAsyst's integration and support have been exceptional. Everyone involved, from the implementation team to our Customer Success Manager and the HealthAsyst support team, has worked with us to align their platform with what works best for us.

Cons:

The only Con is our WIFI. Although the WIFI issues are on our side, CheckinAsyst is working with our IT to alleviate any issues.

Reasons for switching to CheckinAsyst

We switched platforms due to the need for more integration between platforms, and support.

Vendor Response

Thank you for sharing your positive feedback about CheckinAsyst, Toni. We truly appreciate you taking the time to share your thoughts. We are glad to hear that you have found value in our patient engagement solutions and that your journey with CheckinAsyst has been a smooth experience.

Replied May 2024

Michael L.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Director of Operations

Our overall experience with CheckinAsyst has been extremely positive and fruitful. The system is easy to use, staff friendly and easy to learn. Our dedicated team is wonderful, quick to address issues and extremely open to our feedback, suggestions and enhancement ideas. We have been very lucky to work with this team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of Use, staff friendly, customer service is spectacular. The reporting is robust and gives a great glimpse of daily and monthly transaction details.

Cons:

None at the moment. We are extremely satisfied with the product.

Reasons for choosing CheckinAsyst

Value of the product as well as the ability to contact someone immediately if there are issues.

Verified

Reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Good Value and Personalized Support from CheckinAsyst

Overall, my experience with CheckinAsyst has been positive. The platform offers good value, strong customer support, and a collaborative approach to improving the system. While there are areas for improvement—particularly dashboard visibility and post-implementation form revision costs—I am optimistic about future enhancements and look forward to the new dashboard release.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Competitive pricing compared to similar vendors Excellent customer support and responsiveness Monthly one-on-one meetings with a dedicated account manager Willingness to listen to feedback and enhancement ideas

Cons:

Cost to revise forms after implementation can be expensive Current dashboard lacks visibility into patient check-in status

Shanika J.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Health Asyst through the pandemic

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Health Asyst is very user friendly, its easy to navigate & its a very easy system to learn. Reports are very useful and easy to decipher. Health Asyst was able to add COVID questions for each and every appointment, which transfers into a PDF that our office uses to send back with the patient at the time of their visit for MA's and medical staff to review as well. Eligibility has been a great transition especially with Medicaid Managed Care, the clearinghouse has been able to verify all of the new policies. Patient are able to take pictures of their insurance cards and provide us with updated information prior to their appointments. The newest feature being able to accept past due balances from patient that do not have a scheduled appointment has also been a great addition.

Cons:

The time that it takes to update, if a patients added onto the schedule and you search Health Asyst it can usually take a few minuets before the appointment populates over. Also when changing appointment types from in office to telehealth the patient will not receive links to the providers virtual waiting room the information has to be manually sent and the change of appointment types is not in real time. Because we are still in pandemic mode we are still scheduling virtual appointments, once the patient completes their registration forms if their within a hour of their appointment they can check in, or they just have to remember to log into the waiting room at the time of their appointment. It would be helpful if the patient could receive a reminder 15 min or 30 min prior to their appointment to let them know their appointment will start shortly

Vendor Response

Thank you for your review, Shanika. It's good to hear that our platform has been useful for your practice, especially during COVID-19. The time for populating appointments was higher for a brief period due to the changes made by the EHR for API calls. We have worked with the EHR on this, and now appointments are populated every 10 minutes. Also, apart from the appointment reminder, a courtesy messages can be sent at any time to notify patients about their upcoming appointments. Please feel free to contact your dedicated customer success representative to have this set up.

Replied September 2021

John G.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed June 2024

Excellent product that delivers a full digital front office for your medical practice

Our experience has been game changing over the last 2+ years. This is the best tool you can provide your entire team with wins for clerical, clinical, and providers. Plus, the patient experience has helped us continue to achieve top 25% and in some cases top 10% nationally with our CG-CAHPS scores as a result of the efficient check-in process which translates to an excellent patient experience each and every visit. Finally, your organization will realize return on investment with reduced staffing, the team can whether that occasional short staff day a lot easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Patient engagement Saves time for patients and clerical staff checking in. Avoids the clipboard Saves time for patients and clinical staff for medical assessments (new patient health history, PHQ-9, Gad-7, Pain Forms, works with multispecialty) Improves accuracy of the intake process letting staff verify data rather than having to key everything in from a form. Patient reminders - like checking in for flight / helps reduce no-shows and staff can remind patients using the dashboard to complete forms prior to arrival. Ease of use - Patient can use their cell phones, tablets, home PCs, or iPads we have at the office. The Service level from the Checkin Asyst team is amazing. Our assigned team meets with us bi-weekly to continue to improve our experience and maximize our utilization.

Cons:

One of the limitations is the willingness of the EHR's and PM's to allow Checkin Asyst fully access to API's. Also, we turned off the bill pay and advance payment features because we switched as a health system to another credit card vendor. If Checkin Asyst had more flexibility to use other payers, we could have kept using that feature.

Reasons for choosing CheckinAsyst

The value and we gained efficiency with clerical and clinical front end data capture.

Vendor Response

Thank you for taking the time to share your thoughts on CheckinAsyst, John. We are delighted to hear that the platform has helped achieve great results for your staff and improve patient experience.

Replied June 2024

Jen P.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

Health Asyst & midsized healthcare system

Reduced scanning at initial rollout by 50% and allows for faster insurance eligiblilty checks than the built in tools from the EMR.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We find the staff kind and pretty responsive. It was a fairly easy set up despite some EMR API limitations on our side.

Cons:

Some of the issues experienced first have been resolved such as adding west coast data centers for better response times. Currently, we have some intermittent issues with specific portions of the API which is not always their fault. Make sure you have a strong, consistent network connection as a portion of the services offered relies on consistent ability to push data if you don't want to have to reprocess later.

Reasons for choosing CheckinAsyst

More flexibility than Phreesia on customization for clinical discrete data, pricing was better, and unlike Phreesia where you have to rent your tablets monthly, we purchased our ipads outright and were able to repurpose some for telehealth purposes as needed so they serve a dual purpose.

Vendor Response

Thank you for your kind words on CheckinAsyst, Jen. We are delighted to hear that the initial rollout had brought in immediate benefits. We hope you continue to find value in our platform.

Replied June 2024

Annie M.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

Makes Front Office Super Efficient

Overall we are very satisfied with the product and especially with our point of contact. He is very response and proactive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Payment reminders have helped us tremendously to collect long overdue patient balance. Our point of contact at HelathAsyst proactively suggest ways by which can we can use the system better and payment reminders were one of the features that he suggested and it turned out be a great success. Appointment reminders keeps our no show minimal. Clinical integration is precise all the time. Overall a great tool for everyone.

Cons:

No cons, everything works great! Sometimes the API goes does momentarily but that is very very rare.

Reasons for switching to CheckinAsyst

Better clinical integration and better support

Vendor Response

Thank you for sharing your feedback on CheckinAyst, Annie. We are happy to hear that you have found value in various features like payment and appointment reminders, along with our clinical integration. And that you have been able to see benefits in different areas of your practice.

Replied June 2024

Susan L.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Director of Revenue Cycle

The BEST customer service in a company I have experienced. Very knowledgeable, great training and guidance in the full implementation, reporting, troubleshooting, and guiding in general. VERY happy with this company

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use functionality. Eligibility features. Identifying patient balances. Ease of check-in process. Love the reports we are able to run and the broadcasting of texts or emails

Cons:

I really don't have any personal dislikes

Kat R.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Worth it!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, easy to navigate. Love the feature of patients being able to complete intake paperwork prior to the arrival at the clinic and also the ability to push forms to their email/phone in the event something is missed. I also like the portal for tickets and the response time of the team.

Cons:

Only downfall I see is when things that were there suddenly aren't. For instance, our ROI form was added to be included in all intake for new patients, and then suddenly it isn't providing that form.

Shelley C.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

CheckinAsyst Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Provides alternate option for patients to check-in other than manually. Can load forms that need to be complete directly into the system for check-in. Can set co-pay co-insurance directly into system so parents are alerted when checking in. Reports showing number of patients seen

Cons:

Payment processing does not always work correctly. If we set a co-pay prior to the date of the appointment the system resets and we have to do it again. Communication is not easy with the customer service department.

Vendor Response

Thank you for sharing your feedback on CheckinAsyst, Shelley. We are glad to hear that you've found our features useful. We are sorry to hear that you haven't had a smooth experience and we hope to continue improving our support.

Replied June 2024

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