Sigmund Software 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Sigmund Software

3.5

(35)

Pricing

Pricing available upon request

About Sigmund Software

For nearly two decades, Sigmund Software has had the opportunity to create individualized Software Solutions for many diverse organizations. Sigmund’s enterprise, cloud-based platform, AURA, contains a robust features suite that spans a full business spectrum. As a result, AURA offers comprehensive and dynamic solutions for the operational success of any organization with the ability to complete all tasks in-house.

Explore AURA’s easy and automated data collection points. Generate insightful infographics and view patients more effectively over the span of the treatment episode.

Experience the ease of an automated workflow engine and save time, improve care coordination, productivity, compliance and enhance patient experience.

Efficiently collect and analyze data from multiple domains from within the platform allowing for a seamless revenue cycle management process.

Evaluate trends, intervene more pro-actively and identify a patient’s response to a given treatment modality with built-in dashboards and data trending available within the system.

Effectively engage patients through a client-facing and mobile enabled portal for feedback and additional data c...

Sigmund Software Screenshots

Sigmund Software Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Sigmund Software Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of Sigmund Software
Activity Dashboard
Activity Tracking
Ad hoc Reporting
AI Copilot
Alerts/Escalation
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Assessment Management
Attendance Management
Audit Trail
Billing & Invoicing
Calendar Management
Care Plan Management
Case Management
Charting
Chat/Messaging
Child Welfare Management
Claims Scrubbing
Client Database
Client Management
Client Portal
Code & Charge Entry
Coding Assistance
Compliance Management
Confirmations/Reminders
Contact Management
Credit Card Processing
Customer Database
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Collection
Data Import/Export
Data Security
Documentation Management
Document Management
Document Storage
Electronic Payments
Electronic Signature
Employee Management
EMR/EHR
File Sharing
Financial Management
For Group Therapy
For Mental/Behavioral Health
Forms Management
For Substance Abuse Therapy
Generative AI
Goal Setting/Tracking
HIPAA Compliant
Historical Reporting
Immunization & Allergy Tracking
Initial Assessments
In-Patient Management
Insurance Eligibility Verification
Intake Management
Invoice History
Lab Integration
Live Chat
Meaningful Use Certified
Medical History Records
Medication Alerts/Warnings
Medication Database
Medication Management
Mobile Access
Mobile App
Monitoring Device Integration
Multi-Location
Multi-Provider Practice
ONC-ATCB Certified
Online Booking
Online Intake Forms
Order Entry
Outcome Assessment Tools
Patient Communications
Patient Intake
Patient Monitoring
Patient Records Management
Payment Collection
Payment Processing
Practice Management
Prescription Management
Progress Notes
Progress Tracking
Real-Time Data
Real-Time Reporting
Records Management
Referral Tracking
Reminders
Remittance Advice
Reporting/Analytics
Reporting & Statistics
Revenue Management
Role-Based Permissions
Scheduling
Secure Data Storage
Secure Messaging
Self Service Portal
Session Notes
SMS Messaging
Survey/Poll Management
Task Management
Telemedicine
Telemedicine Integration
Teletherapy
Therapy Notes
Third-Party Integrations
Time Tracking
Treatment Planning
Workflow Management

Sigmund Software User Reviews

Overall Rating

3.5

Ratings Breakdown

29%

37%

11%

17%

Secondary Ratings

Ease of Use

3.5

Value for money

3.4

Customer support

3.8

Functionality

3.4

Have you used Sigmund Software and would like to share your experience with others?

Verified

Reviewer

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed July 2018

We are not fully utilizing this tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This tool has some flexibility to it that can allow companies to customize to their specific needs in Sigmund.

Cons:

No cons that I can think of; we are using this at the most basic level for time management, and have no issues yet.

Aimee C.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

Genuine Investment in Outcomes

My overall experience with Sigmund Software was positive. Despite initially having a rough start, we were met with a ton of support by [sensitive content hidden] and the team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We appreciated the support that we have received by the Implementation team, namely [sensitive content hidden]. As the project manager, I worked closely with [sensitive content hidden] - and she has been an incredible support to me and our team throughout the ongoing implementation process. From the very beginning, she brought clarity, and was responsive, reliable, and deeply invested in our success. She just didn't troubleshoot problems- she empowered our team to understand the system well enough to feel confident and independent.[sensitive content hidden] style cut through confusion and avoidance. Her steady follow through have made a significant difference in reducing stress and increasing efficiency during a critial change period. She consistently met us/me where we were, took the time to listen and understand our process and challenges, anticipated potential challenges, and offered thoughtful solutions (or helped support us in finding them). She also challenged us to think clearly, take ownership, and learn the system properly. What made her and the Sigmund Implementation team's approach effective is that it is backed by deep expertise and genuine investment in outcomes. Each member of the team wants systems to work well and people to be competent and confident using them. They take the time to provide the tools, guidance, and follow-through needed to succeed. Their support throughout training and beyond has strengthened our workflows, help us identify and reduce errors, and raised the bar for how we operate within the EHR. [sensitive content hidden] and the team just doesn't support implementation- they drove it forward.

Cons:

Not so much things I don't like- but I do wish for the following: a detailed booklet to identify each "Staff Securities" options with how to's for unique security scenarios (ex. how to limit access to clients who are famous). I also wish there was a way to configure securities to account for more privacy and confidentiality within the system-- for example- to allow for other therapists to complete group notes for clients without having access to the entire client file; securities to only allow supervisors to look at notes created by other staff (currently all staff can look at notes created by other staff within the program- it's either all or nothing). I also wish there was a way to provide feedback on suggested features that could enhance my current user experience... and when provided, user feedback was utilized, or maybe voted on by other users to be included in the next release.

Reasons for choosing Sigmund Software

We met with a lot of other EHR's and chose Sigmund based on word of mouth from another like organization who had a good experience, and the demo's hosted by Corey.

Reasons for switching to Sigmund Software

The service did not provide what we needed, and it would cost additional money to even discuss what we needed. The support was also not there when we needed it.

Rachel M.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

[sensitive content hidden] - Implementation Manager

We implemented Sigmund Software in March-June of 2020. To say this was a stressful time would be an understatement, trying to implement a new EMR system during COVID. Thanks to [sensitive content hidden], our implementation went incredibly smooth and she was always available to help and find creative ways to solve our problems or issues. She has continued to be a resource over the years and has made our experience better each time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The clinical module of the EMR was easy to navigate. The implementation process with [sensitive content hidden] was exceptional.

Cons:

We have struggled with the medical module and billing module meeting our needs fully. Both modules have been somewhat clunky and require manual processes.

Martha B.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

Review for [sensitive content hidden] who we will miss dearly!

The software is user friendly and the support staff are extremely prompt and thorough in reviewing requests to questions or when issues may arise. During implementation I worked with an excellent group of Sigmund staff, [sensitive content hidden] They displayed an outstanding knowledge of the data base. They were attentive to our needs and requests. Their enthusiastic approach to the implementation was exceptional and with their excellent communication the process was not as painful as past system implementations I have experienced (five in total). Even after our "go live date" these remarkable ladies stayed by our side and continued to streamline our processes and system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system set up and the ability to easily maneuver from screen to screen to locate desired information.

Cons:

Reports - There are a large variety of reports that are available but would like to have the ability for all staff to be able to combine report data or easily create their own reports.

Reasons for switching to Sigmund Software

Credible did not have the ability to prescribe meds or document about meds so we were utilizing two separate systems.

Cathy D.

Verified reviewer

Mental Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

A Comprehensive EHR with Strong Implementation Support

Overall, Sigmund Software has been a reliable and comprehensive EHR for behavioral health operations. While improvements to some features would enhance the user experience, the system’s depth, configurability, and strong implementation support make it a dependable choice. The hands-on assistance from knowledgeable staff, especially during implementation, adds significant value to the overall experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sigmund Software provides a robust, all-in-one EHR solution designed specifically for behavioral health organizations. The platform effectively supports clinical documentation, scheduling, billing, and compliance within a single system, keeping patient information centralized and organized. Its flexibility and customization options allow workflows, forms, and reports to be tailored to specific program and regulatory needs. A special shout-out goes to [sensitive content hidden], Implementation Manager and Clinical Specialist, whose expertise, responsiveness, and guidance made a meaningful difference during implementation and beyond. Her support helped ensure the system was configured effectively and that staff felt confident navigating the platform.

Cons:

The system has a learning curve, particularly for new users. System updates can be difficult to navigate, and some processes require multiple steps that could be streamlined.

Reasons for choosing Sigmund Software

ability to customize the system to mirror our paper charting

Christine C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

Sigmund Software is definitely worth looking into

Substance Abuse and Mental Health - they are very knowledgeable in the field, with small and big organizations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was wary at first because the 'sales' team was so helpful and nice... I asked for numerous meetings and really took my time with this investment. They were very patient. The onboarding process with the team is easy, they listen well and can really work to individualize the product to your specific needs. After the soft launch so many things went wrong... and they were right there with me fleshing them all out, cheerfully and willingly. They were responsive and helpful. That is all I could ask for. Now, we are in the midst of running and I still have confidence in their product and customer service.

Cons:

Because many companies can have their assessments or forms uploaded there are many... but there is no overall inventory of what is on hand, so in the beginning it is frustrating trying to figure out what preloaded items will work for your organization.

Reasons for switching to Sigmund Software

None of the EMR pieces exactly fit what I was doing and looking for.

Nichole P.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Thought out decision

Overall, customer service and transparency are excellent!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The implementation process was amazing- they worked diligently to make sure things were customized to my specific needs.

Cons:

I’m not sure if it’s the software or the billing, but it’s been a struggle!! Patient charts aren’t updated in a timely manner and billing statements never seem to go out.

Reasons for choosing Sigmund Software

Speed and accuracy of needs being met, as well as pricing. I was also told the outsourced billing was great.

Reasons for switching to Sigmund Software

They stopped performing essential job duties needed to run my business.

Betsy W.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Great EMR System

Overall, this system is the best I've ever used. The implementation was easy, as was the training for it. We switched from our previous EMR and never looked back.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This system is easy to use! The modules and widgets are customizable.

Cons:

A few times the system has gone down and it has paralyzed our agency for a little while.

Reasons for switching to Sigmund Software

Because Azzly was terrible, had horrible communication, and their support was the worst.

Justin C.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Sigmund Software has helped our organization

Overall, Sigmund Software has provided an EMR in Aura that helped us get much better visibility via data and analytics to improve our patient service delivery and cash collections. They have been readily available at times to support product enhancements and serve as thought partners about how we can leverage Aura to continue to improve service quality and increase financial performance. While there are ways I would like to see Aura improve, the Sigmund team has consistently been helpful and the product has been an unlocker for our organization. The Support function has generally been responsive to our needs/requests and the Implementation team (shoutout to [sensitive content hidden]) was very helpful in equipping our organization for the switch and ramp to Aura.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best aspect of our experience with Aura has been its compliance guardrails and absolute visibility with data. We have been able to build in compliance into the fabric of service delivery and chart updating with the built-in guardrails available in Aura. Additionally, Aura makes it possible to see data on nearly every aspect of the care process, from scheduling to delivery to billing/collections. There is nothing that we can't access the data to better understand. This improved visibility was a gamechanger for our organization, as it gave us the insights and information to truly understand the business at a new level and highlighted where changes/improvements could be made. Without Sigmund Software, we would not have the high level of data-driven management that we have today.

Cons:

While Aura provides a total package that covers many aspects of the business as a one-stop shop, this also means there are aspects of it that are behind some of the other offerings available. For example, its CRM and patient engagement functions are severely lacking compared to some other software offerings in the market. Additionally, there are processes, especially scheduling, that could be made more efficient in the software and could reduce the amount of clicks it takes. This has been a consistent piece of feedback we have received from our center-based staff.

Andrew H.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

An EMR That Delivers Real Clinical Impact

Our overall experience has been excellent. Sigmund is more than a vendor, they are a true partner. Recently, a revenue cycle consultant working with our organization commented, “I have never worked with such a supportive and responsive EMR vendor.” That sentiment accurately reflects our experience. Technology evolves rapidly, and new capabilities are constantly emerging. What organizations ultimately need from a technology partner is responsiveness, forward-thinking development, and a commitment to staying current. Sigmund consistently delivers on all three. It has been a strong and collaborative partnership, and we are excited about the continued innovation ahead.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the strongest aspects of Sigmund Aura is their exceptional and highly responsive customer service. They consistently listen to the needs of their customers and demonstrate a genuine commitment to our success as an organization. Their AI capabilities are particularly impressive. Aura’s ambient listening, customizable templates, and flexible AI models allow documentation to be tailored to the specific needs to meet expectations of clinical, medical, quality and compliance. Feedback from the AI initiative across our entire patient care community has been overwhelmingly positive. These tools have meaningfully improved documentation quality, supported more accurate reimbursement, and significantly reduced the burden of typing into the medical record. Most importantly, Aura enables clinicians to spend less time on screens and more time with patients. There is tremendous opportunity within Aura to continue leveraging AI and machine learning, such as intelligently pulling data across the record, reducing clicks, and automating routine documentation tasks. In my 20+ years in healthcare, Aura’s AI capabilities represent the most impactful EMR innovation I have experienced. There has never been a time when an EMR solution had this level of potential to positively transform clinical care so quickly, and Sigmund has executed on this vision more effectively than most EMR AI solutions in the market.

Cons:

It is difficult to identify substantial drawbacks. While there have been areas where functionality was initially more limited, Sigmund’s product roadmap is a strong reflection of how closely they listen to customer feedback and respond with meaningful enhancements. For example, insurance verification of benefits and insurance tracking capabilities were once fairly basic, but Sigmund has since released much more robust functionality in this area. Their responsiveness to customer needs and continuous product evolution significantly mitigates potential concerns.

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