1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Web-Based EMR Software

/

Insta

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview
Reviews

Insta 2026: Benefits, Features & Pricing

Wondering if Insta is right for your practice?

Our Web-Based EMR Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Insta
Insta
3.7
(33)

Pricing

Starting at $25.00 per month

About Insta

Insta by Proctor is a hospital management software with integrated EMR (electronic medical records), revenue cycle management, radiology management and inventory control. The all-in-one hospital management solution allows healthcare professionals to manage the patient experience whilst controlling day-to-day operations, from one centralized platform. Insta empowers healthcare providers with tools for digitizing workflows, engaging patients, boosting productivity, and gaining insight into company performance.

Insta’s revenue cycle management module allows healthcare businesses to manage financial processes relating to taxation, insurance, pre-authorizations, claim submissions, remittance reconciliation, and more. The clinical solutions allow users to manage ambulatory, inpatient, and surgery operations through tools such as triaging, admission management, discharge management, surgery scheduling, and more. The electronic medical records allow doctors to input data about patient diagnostics and treatments and make notes before, during or after appointments.

Insta Screenshots

0
0
1
2
3

Insta Pricing and Plans

Starting price: $25.00 per month
Free Trial
Free Version

INSTA HMS Out Patient Standard

$25.00

per user, per month

Plan includes:

  • Amazon Web Services
  • Cloud Hosting
  • Minimum 5 Users

INSTA HMS In Patient Standard

$40.00

per user, per month

Plan includes:

  • Amazon Web Services
  • Cloud Hosting
  • Minimum 20 Users

INSTA HMS Custom

Pricing available upon request

Plan includes:

  • On-premise hosting
Advisor Get Price CTA Image

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Insta Features

  • Features of Insta
    Accounting Integration
    Admissions Management
    Alerts/Notifications
    API
    Appointment Management
    Appointment Scheduling
    Bed Management
    Billing & Invoicing
    Case Management
    Charting
    Claims Management
    Claims Scrubbing
    Claims Settlement
    Client Portal
    Clinic Interoperability
    Code & Charge Entry
    Coding Assistance
    Communication Management
    Compliance Management
    Co-Pay & Deductible Tracking
    Discharge Management
    Document Management
    Drag & Drop
    Drug Reference Database
    EDI
    Electronic Claims
    Electronic Prior Authorization
    EMR/EHR
    E-Prescribing
    For Anesthesiologists
    For Cardiologists
    For Family Medicine
    For Medical Purposes
    For Mental/Behavioral Health
    Formulary Management
    For Neurologists
    For Obstetrics & Gynecology
    For Pain Management
    For Podiatrists
    For Primary Care
    For Psychiatrists
    For Substance Abuse Therapy
    For Urgent Care
    For Urologists
    Growth Charts
    Healthcare Compliance
    Historical Reporting
    In-Patient Management
    Insurance Eligibility Verification
    Inventory Management
    Invoice History
    Lab Information Management
    Medical Billing
    Medication History
    Medication Management
    Mobile App
    Multi-Location
    Multi-Physician
    No-Show Tracking
    Order Entry
    Out-Patient Management
    Paper-Based Claims
    Patient Engagement
    Patient Flow Management
    Patient Intake
    Patient Management
    Patient Portal
    Patient Records Management
    Patient Scheduling
    Pharmacy
    Physician Management
    Physician Scheduling
    Policy Management
    Practice Management
    Prescription Renewal
    Process/Workflow Automation
    Quotes/Estimates
    Real-Time Notifications
    Real-Time Reporting
    Recurring Appointments
    Registration Management
    Remittance Advice
    Reporting/Analytics
    Revenue Management
    Scheduling
    Self Service Portal
    SMS Messaging
    Third-Party Integrations
    Waiting Time Tracking
    Web-based Deployment
    Workflow Management

Insta User Reviews

Overall Rating

3.7

Ratings Breakdown

5

33%

4

33%

3

18%

2

0%

1

15%

Secondary Ratings

Ease of Use

3.5

Value for money

3.6

Customer support

3.6

Functionality

3.8

HA

Haifa A.

Used daily for less than 2 years

Review source

Reviewed October 2017

ICD Cording Module, Inpatient Module and Report Builders

3

Ratings Breakdown

3
Ease of use
5
Value for money
3
Customer support
3
Functionality
icon
Pros:
This is refer to the current HMS Ver. 11.0.4 of BHR. I believe user friendliness should be improved to some extent. Even though vast aria cover by Insta HMS, still required to improve some modules like Dietary(Very basic), Procurement(No purchase requisition, PO amend & re-approve, etc.), Laboratory(Only one Test Template available and difficulty on print paper size configure of worksheets), Stores Functionalities(There is no Stock Items reject process after transfer through an Indent or direct transfer, also better to have a stock uploading facility after a stock take). Needed to have alert and acknowledgment features. It's better if the HMS allows to access for all Views (Data tables) for HMS Administrators only for viewing purpose as it solve many issues related to report requirements. In Doctor Payment module issues (Unable to assign 1 doctor for multiple department, Not separating doctor Fees in packages), Major issue when it comes to implementing new Taxes like VAT. I suggest implementing TAX module where Customer can implement his own taxes according to the requirement. Developed Channeling module (Consultant bookings, payments, visits and further process) for us not according to our requirement so that we had to go for a local channeling product. Attending to a new job is in very good status but solution won't match to SLA or to provide.

Read More

SC

Soumyajit C.

Used unspecified for unspecified

Review source

Reviewed August 2014

HMS - REVIEW

5

When we talk about effective management of hospitals and provide enhance quality care and to deal with challenges and curtail hospital management cost and time , ensuring timely availability of financial , Operational & clinical information, supplies , organized utilization of resources and extended reach to identify the potential of the organization and to forecast future plans . All this and many more we have achieved in last 3 years with INSTA Health , the robust and extensively flexibility to tailor made the software based on the process flow has made substantial output with desired results . The simplicity in usages and user friendly features has help us increasing data accuracy and prompt data gathering and analysis. The Advance robust architecture complies with industry standards, the application provides investments protection for the future while enabling collaboration and enhancement with ease. Electronic Medical Record and easy customization of OP templates has increases the Physician comfort, facilitating more of evidence based practices. Real time information for better decision making and optimal usages of resources Though in the ever changing progressive health care IT with introduction of new technologies and enhancements in the field of health care research and outlook towards clinical outcomes to render the best care to our patients. we are looking for more of specific renal care structure with effective utilisation of the data we generate to analysis then in more organised manner in EMR and Medical Records with specific intelligence that suite the business & clinical requirements of our organisation We have a lot more to achieve and create in course of our journey to be the best renal care provider , the strength that stand out are : The robust architecture and the customised design has allow us with the flexibility of define , designing and implementing the Information system with a) Clinical Lab result to have data help in interpreting renal health of a patient b) On Line Purchase and integrated system to control inventory c) Accuracy in data analysis and rate plan management d) Email gateway to have uniform Report format e) SMS gate Way f) Patient Feed Back Module g) Enhanced EMR with customised Template of Dialysis Summary Reporting h) HD Scheduler to decrease waiting time and increase foot fall

Ratings Breakdown

4
Ease of use
3
Customer support

Vendor Response

Thanks Soumyajit for the appreciative feedback.

Replied August 2014

Read More

FF

Fariba F.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Not recommended

1

Not good for us, we have not had good experience with their team and product

Ratings Breakdown

2
Ease of use
1
Value for money
2
Customer support
1
Functionality
icon
Pros:
no much. we had lot of issues to start with
Cons:
many things including unprofessional approach toward clients

Read More

SB

Sayantan B.

Hospital & Health Care

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2017

Simple and user friendly HMS

4

We were looking for a HMS for our 160 bedded hospital. We had requested Insta HMS for demo. The demo was conducted and all features explained. There was a site visit where Insta had arranged for a thorough demo. There was pre-implementation visit. The implementation executive was knowledgeable and the migration was smooth. A few requirements specific to our hospital were also implemented. The implementation team and remote team were very cooperative. The customer support is cooperative. Overall we are satisfied with the HMS and look forward to a long innings with Insta Health Solutions Ltd.

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
User friendly, easy to use, reports are fantastic.
Cons:
Some basic loopholes are there which need to be addressed.

Read More

NB

Nageswara Rao B.

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2017

user friendly software

4

This is easy to use for the semi skilled staff and the report builder is also very useful spec. I am happy using this software as a little training is enough for the new joinees to understand the software process. This is more flexible to add new field to the modules. Some modules are unique in this. I definitely reffer this software for any new requirement.

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
3
Functionality
icon
Pros:
The report builder and the updations they do regularly to improve the performance
Cons:
integrations are a little problem

Read More

RP

Ruwan P.

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2017

System Analyst

3

This is refer to the current HMS Ver. 11.0.4 of BHR. I believe user friendliness should be improved to some extent. Even though vast aria cover by Insta HMS, still required to improve some modules like Dietary(Very basic), Procurement(No purchase requisition, PO amend & re-approve, etc.), Laboratory(Only one Test Template available and difficulty on print paper size configure of worksheets), Stores Functionalities(There is no Stock Items reject process after transfer through a Indent or direct transfer, also better to have a stock uploading facility after a stock take). Needed to have alert and acknowledgement features. It's better if the HMS allows to access for all Views (Data tables) for HMS Administrators only for viewing purpose as it solve many issues related to report requirements. In Doctor Payment module issues (Unable to assign 1 doctor for multiple department, Not separating doctor Fees in packages), Major issue when it comes to implement new Taxes like VAT. I suggest to implement TAX module where Customer can implement his own taxes according to the requirement. Developed Channeling module (Consultant bookings, payments, visits and further process) for us not according to our requirement so that we had to go for a local channeling product. Attending to a new job is in very good status but solution won't match to SLA or to provide a workaround takes long time or no solution at all. Anyway some modules, features like ICD cording, Inpatient and available report builders are really good. Also can be satisfied with speed of the system.

Ratings Breakdown

3
Ease of use
4
Value for money
3
Customer support
3
Functionality
icon
Pros:
ICD Cording Module, Inpatient Module and Report Builders
Cons:
Managing Taxes, Doctor Payment Module, Channeling Module

Read More

AB

Aditya B.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Horrible Service

1

Horrible....stay away from it

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
3
Functionality
icon
Pros:
Quite a well thought of product when we initially purchased it
Cons:
Service has gone through the drain. Will not address your issues until the time your AMC payments are due. Have recently started charging for things which have been free for the last 10 years in order to force customers to move to their cloud based systems.

Read More

VR

Verified
Reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2023

Worst Experience in my Professional Career

1

Utterly terrible. The worst company I have dealt with in my 20 year career. Their sales pitch tells you they are great and that they can do anything. 6 months later, they still can't get the online bookings working, the system has taken huge amounts of resource, both financial and staff, to get even to a level that allowed us to open our business. Now they won't respond to emails or answer phone calls because the product is TERRIBLE!

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
The way they sell you how good it is, and then once you sign the contract and hand over the cheques, good luck!
Cons:
The team is TERRIBLE to deal with. The sales reps are your best friends until they have your money. Then they completely disappear, their team is a nightmare to deal with, and now they have blanked our last 15 calls in the last 7 days because we want to cancel. They are the most unprofessional company I have ever dealt with. If you are thinking about using their software, DO NOT!

Reasons for choosing Insta

The sales people were good at telling you what the software could do, unfortunately, they don't let the truth get in the way of a good story.

Read More

rm

ravikumar m.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

poor on site training

1

bad

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
2
Functionality
icon
Pros:
costly software .. but difficult to use coz of no onsite training
Cons:
poor built in flow between different section of software

Reasons for switching to Insta

thinking it is a good product

Read More

RA

RAed A.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2022

The most horrible support

1

Horrible

Ratings Breakdown

3
Ease of use
1
Value for money
1
Customer support
5
Functionality
icon
Pros:
Absolutely the most horrible support you will ever find anywhere. Nonexistent. Once you buy the software, you're on your own. If you run into the simplest obstacle, no one is there to support you. Once you are into the business, it's very difficult to switch software, so, be careful, do not start! Such a shame, because it's a good software.
Cons:
Features are good, but support is terrible, I mean "zero" support

Read More

Showing 1 - 10 of 33 Reviews

Popular Insta Alternatives

Main Product
Insta

Insta

3.7
(33)

Ratings Breakdown

  • 3.53Ease of use
  • 3.57Value for money
  • 3.56Customer support
  • 3.77Functionality

Pricing

Starting at $25.00 per month

Get Price
Alternative Product

Ratings Breakdown

  • 4.53Ease of use
  • 4.17Value for money
  • 4.28Customer support
  • 4.19Functionality

Pricing

Starting at $49.00 per month

Get Price
Alternative Product

Ratings Breakdown

  • 4.50Ease of use
  • 4.52Value for money
  • 4.55Customer support
  • 4.42Functionality

Pricing

Available upon request

Get Price
Alternative Product

Ratings Breakdown

  • 4.48Ease of use
  • 4.28Value for money
  • 4.24Customer support
  • 4.38Functionality

Pricing

Available upon request

Get Price
Alternative Product

Ratings Breakdown

  • 4.05Ease of use
  • 3.63Value for money
  • 3.74Customer support
  • 3.83Functionality

Pricing

Available upon request

Get Price
Alternative Product

Ratings Breakdown

  • 4.62Ease of use
  • 4.71Value for money
  • 4.81Customer support
  • 4.58Functionality

Pricing

Starting at $54.00 per month

Get Price

Other Top Recommended Web-Based EMR Software

AdvancedMD EHR
AdvancedMD EHR

3.6 (462)

Recently recommended 244 times

RXNT
RXNT

4.3 (495)

Recently recommended 237 times

athenaOne
athenaOne

3.8 (901)

Recently recommended 234 times

CharmHealth
CharmHealth

4.2 (150)

Recently recommended 231 times

Advisor Get Price CTA Image

Stuck Between Options?

Our experts can help you compare Insta with other top options, so you can find the best fit for your needs.

See what companies are saying about Software Advice