Insta 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Starting at $25.00 per month
About Insta
Insta by Proctor is a hospital management software with integrated EMR (electronic medical records), revenue cycle management, radiology management and inventory control. The all-in-one hospital management solution allows healthcare professionals to manage the patient experience whilst controlling day-to-day operations, from one centralized platform. Insta empowers healthcare providers with tools for digitizing workflows, engaging patients, boosting productivity, and gaining insight into company performance.
Insta’s revenue cycle management module allows healthcare businesses to manage financial processes relating to taxation, insurance, pre-authorizations, claim submissions, remittance reconciliation, and more. The clinical solutions allow users to manage ambulatory, inpatient, and surgery operations through tools such as triaging, admission management, discharge management, surgery scheduling, and more. The electronic medical records allow doctors to input data about patient diagnostics and treatments and make notes before, during or after appointments.
Insta Screenshots

Insta Pricing and Plans
INSTA HMS Out Patient Standard
$25.00
Plan includes:
- Amazon Web Services
- Cloud Hosting
- Minimum 5 Users
INSTA HMS In Patient Standard
$40.00
Plan includes:
- Amazon Web Services
- Cloud Hosting
- Minimum 20 Users
INSTA HMS Custom
Pricing available upon request
Plan includes:
- On-premise hosting

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Insta Features
- Features of InstaAccounting IntegrationAdmissions ManagementAlerts/NotificationsAPIAppointment ManagementAppointment SchedulingBed ManagementBilling & InvoicingCase ManagementChartingClaims ManagementClaims ScrubbingClaims SettlementClient PortalClinic InteroperabilityCode & Charge EntryCoding AssistanceCommunication ManagementCompliance ManagementCo-Pay & Deductible TrackingDischarge ManagementDocument ManagementDrag & DropDrug Reference DatabaseEDIElectronic ClaimsElectronic Prior AuthorizationEMR/EHRE-PrescribingFor AnesthesiologistsFor CardiologistsFor Family MedicineFor Medical PurposesFor Mental/Behavioral HealthFormulary ManagementFor NeurologistsFor Obstetrics & GynecologyFor Pain ManagementFor PodiatristsFor Primary CareFor PsychiatristsFor Substance Abuse TherapyFor Urgent CareFor UrologistsGrowth ChartsHealthcare ComplianceHistorical ReportingIn-Patient ManagementInsurance Eligibility VerificationInventory ManagementInvoice HistoryLab Information ManagementMedical BillingMedication HistoryMedication ManagementMobile AppMulti-LocationMulti-PhysicianNo-Show TrackingOrder EntryOut-Patient ManagementPaper-Based ClaimsPatient EngagementPatient Flow ManagementPatient IntakePatient ManagementPatient PortalPatient Records ManagementPatient SchedulingPharmacyPhysician ManagementPhysician SchedulingPolicy ManagementPractice ManagementPrescription RenewalProcess/Workflow AutomationQuotes/EstimatesReal-Time NotificationsReal-Time ReportingRecurring AppointmentsRegistration ManagementRemittance AdviceReporting/AnalyticsRevenue ManagementSchedulingSelf Service PortalSMS MessagingThird-Party IntegrationsWaiting Time TrackingWeb-based DeploymentWorkflow Management
Insta User Reviews
Overall Rating
3.7
Ratings Breakdown
5
33%
4
33%
3
18%
2
0%
1
15%
Secondary Ratings
Ease of Use
3.5
Value for money
3.6
Customer support
3.6
Functionality
3.8
Haifa A.
Used daily for less than 2 years
Review sourceReviewed October 2017
ICD Cording Module, Inpatient Module and Report Builders
3
Ratings Breakdown
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Soumyajit C.
Used unspecified for unspecified
Review sourceReviewed August 2014
HMS - REVIEW
5
When we talk about effective management of hospitals and provide enhance quality care and to deal with challenges and curtail hospital management cost and time , ensuring timely availability of financial , Operational & clinical information, supplies , organized utilization of resources and extended reach to identify the potential of the organization and to forecast future plans . All this and many more we have achieved in last 3 years with INSTA Health , the robust and extensively flexibility to tailor made the software based on the process flow has made substantial output with desired results . The simplicity in usages and user friendly features has help us increasing data accuracy and prompt data gathering and analysis. The Advance robust architecture complies with industry standards, the application provides investments protection for the future while enabling collaboration and enhancement with ease. Electronic Medical Record and easy customization of OP templates has increases the Physician comfort, facilitating more of evidence based practices. Real time information for better decision making and optimal usages of resources Though in the ever changing progressive health care IT with introduction of new technologies and enhancements in the field of health care research and outlook towards clinical outcomes to render the best care to our patients. we are looking for more of specific renal care structure with effective utilisation of the data we generate to analysis then in more organised manner in EMR and Medical Records with specific intelligence that suite the business & clinical requirements of our organisation We have a lot more to achieve and create in course of our journey to be the best renal care provider , the strength that stand out are : The robust architecture and the customised design has allow us with the flexibility of define , designing and implementing the Information system with a) Clinical Lab result to have data help in interpreting renal health of a patient b) On Line Purchase and integrated system to control inventory c) Accuracy in data analysis and rate plan management d) Email gateway to have uniform Report format e) SMS gate Way f) Patient Feed Back Module g) Enhanced EMR with customised Template of Dialysis Summary Reporting h) HD Scheduler to decrease waiting time and increase foot fall
Ratings Breakdown
Vendor Response
Thanks Soumyajit for the appreciative feedback.
Replied August 2014
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Fariba F.
Verified reviewer
Health, Wellness and Fitness
2-10 employees
Used daily for less than 2 years
Review sourceReviewed February 2025
Not recommended
1
Not good for us, we have not had good experience with their team and product
Ratings Breakdown
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Sayantan B.
Hospital & Health Care
1001-5000 employees
Used daily for less than 2 years
Review sourceReviewed April 2017
Simple and user friendly HMS
4
We were looking for a HMS for our 160 bedded hospital. We had requested Insta HMS for demo. The demo was conducted and all features explained. There was a site visit where Insta had arranged for a thorough demo. There was pre-implementation visit. The implementation executive was knowledgeable and the migration was smooth. A few requirements specific to our hospital were also implemented. The implementation team and remote team were very cooperative. The customer support is cooperative. Overall we are satisfied with the HMS and look forward to a long innings with Insta Health Solutions Ltd.
Ratings Breakdown
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Nageswara Rao B.
Hospital & Health Care
201-500 employees
Used daily for less than 2 years
Review sourceReviewed April 2017
user friendly software
4
This is easy to use for the semi skilled staff and the report builder is also very useful spec. I am happy using this software as a little training is enough for the new joinees to understand the software process. This is more flexible to add new field to the modules. Some modules are unique in this. I definitely reffer this software for any new requirement.
Ratings Breakdown
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Ruwan P.
Health, Wellness and Fitness
201-500 employees
Used daily for more than 2 years
Review sourceReviewed April 2017
System Analyst
3
This is refer to the current HMS Ver. 11.0.4 of BHR. I believe user friendliness should be improved to some extent. Even though vast aria cover by Insta HMS, still required to improve some modules like Dietary(Very basic), Procurement(No purchase requisition, PO amend & re-approve, etc.), Laboratory(Only one Test Template available and difficulty on print paper size configure of worksheets), Stores Functionalities(There is no Stock Items reject process after transfer through a Indent or direct transfer, also better to have a stock uploading facility after a stock take). Needed to have alert and acknowledgement features. It's better if the HMS allows to access for all Views (Data tables) for HMS Administrators only for viewing purpose as it solve many issues related to report requirements. In Doctor Payment module issues (Unable to assign 1 doctor for multiple department, Not separating doctor Fees in packages), Major issue when it comes to implement new Taxes like VAT. I suggest to implement TAX module where Customer can implement his own taxes according to the requirement. Developed Channeling module (Consultant bookings, payments, visits and further process) for us not according to our requirement so that we had to go for a local channeling product. Attending to a new job is in very good status but solution won't match to SLA or to provide a workaround takes long time or no solution at all. Anyway some modules, features like ICD cording, Inpatient and available report builders are really good. Also can be satisfied with speed of the system.
Ratings Breakdown
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Aditya B.
Verified reviewer
Health, Wellness and Fitness
11-50 employees
Used daily for more than 2 years
Review sourceReviewed August 2023
Horrible Service
1
Horrible....stay away from it
Ratings Breakdown
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Health, Wellness and Fitness
11-50 employees
Used daily for less than 6 months
Review sourceReviewed January 2023
Worst Experience in my Professional Career
1
Utterly terrible. The worst company I have dealt with in my 20 year career. Their sales pitch tells you they are great and that they can do anything. 6 months later, they still can't get the online bookings working, the system has taken huge amounts of resource, both financial and staff, to get even to a level that allowed us to open our business. Now they won't respond to emails or answer phone calls because the product is TERRIBLE!
Ratings Breakdown
Reasons for choosing Insta
The sales people were good at telling you what the software could do, unfortunately, they don't let the truth get in the way of a good story.
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ravikumar m.
Verified reviewer
Hospital & Health Care
11-50 employees
Used daily for less than 2 years
Review sourceReviewed April 2022
poor on site training
1
bad
Ratings Breakdown
Reasons for switching to Insta
thinking it is a good product
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RAed A.
Verified reviewer
Hospital & Health Care
11-50 employees
Used daily for less than 2 years
Review sourceReviewed November 2022
The most horrible support
1
Horrible
Ratings Breakdown
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