NextGen Healthcare Practice Management 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

NextGen Healthcare Practice Management

3.6

(5)

Pricing

Pricing available upon request

About NextGen Healthcare Practice Management

NextGen's Practice Management offers a user-friendly solution to help medical practices manage day-to-day processes such as coding, scheduling, registration, collections, and more. The platform which was Top-ranked by Black Book Research and earned Best in KLAS offers a comprehensive solution for large and small practices that allows them to keep up with patient data through data interchange features and helps practices regulate compliance and HIIPA safeguards.

NextGen Healthcare Practice Management Screenshots

NextGen Healthcare Practice Management Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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NextGen Healthcare Practice Management Features

Popular features found in Medical Practice Management
Appointment Management
Charting
Claims Management
EMR/EHR
E-Prescribing
HIPAA Compliant
Medical Billing
Patient Intake
Patient Portal
Patient Scheduling
Physician Scheduling
More features of NextGen Healthcare Practice Management
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Billing & Invoicing
Claims Scrubbing
Claims Settlement
Code & Charge Entry
Coding Assistance
Co-Pay & Deductible Tracking
Decision Support
Document Management
EDI
Electronic Claims
For Family Medicine
For Medical Purposes
Forms Management
Historical Reporting
Initial Assessments
Insurance Eligibility Verification
Intake Management
Invoice Creation
Invoice History
Invoice Management
Medication History
Multi-Location
Multi-Physician
Online Invoicing
Patient Communications
Patient Database
Patient Engagement
Patient Records Management
Physician Management
Practice Management
Process/Workflow Automation
Real-Time Analytics
Real-Time Data
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Scheduling
Telemedicine
Workflow Management

NextGen Healthcare Practice Management User Reviews

Overall Rating

3.6

Ratings Breakdown

20%

60%

20%

Secondary Ratings

Ease of Use

4.2

Value for money

3.8

Customer support

3.8

Functionality

3.8

Have you used NextGen Healthcare Practice Management and would like to share your experience with others?

Nikki C.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Reviewed November 2025

Feedback NGO

The system itself is great. [sensitive content hidden], our account manager is fantastic. She is always responsive and helpful. She helps us quickly resolve anything she can for clients. Sales is very responsive, but could do better about having transparent pricing and being available to talk through what would be best for clients. I've had clients frustrated with back and forth when they want a conversation with sales.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The practice management software is easy to use. We like it from a billing perspective, and I think it offers many add-ins that clients can choose if they wish. We've had great experiences with trainers at NextGen as well.

Cons:

Accounting has not been consistent over the years. We have to reach out regarding invoices and billing is not always clear.

Reasons for switching to NextGen Healthcare Practice Management

We like NGO, but we also let clients make the ultimate decision.

Tami F.

Verified reviewer

Medical Practice

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

NextGen is a win!

We used it for years and overall were very satisficed. When we left the group that was using it, unfortunately the price point was too high for an individual practice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The scheduling feature was our clinic's favorite. The reporting feature was my personal favorite.

Cons:

The posting of the insurance and patient payments were confusing.

Reasons for choosing NextGen Healthcare Practice Management

AthenaOne didn't meet the needs of that group of providers.

Katie P.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

Nextgen the nightmare

NIGHTMARE that doesn't end since they don't do their jobs correctly when you cancel the service exactly how you are supposed to.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Absolutely nothing. It is awful. The worst.

Cons:

Everything, the outdated technology is a security risk, the customer service representatives are rude and incompetent, the worst experience for an outrageous price.

Reasons for choosing NextGen Healthcare Practice Management

I left Nextgen and have Athena thankfully

Vendor Response

Hi Katie, We hear your frustration. The experience you describe falls far short of the high standards we set for ourselves. We strive to make every client touch point, from product to service, positive and successful. If you are open to a live conversation, I would welcome learning additional details. Please email me at coedwards@nextgen.com with some time options that work for you and we’ll set up a call. Thank you so much, Katie. Sincerely, Colleen Edwards

Replied January 2024

annalisa a.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Reviewed November 2025

Medical Billing on Nextgen

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a medical biller and coder i absolutely enjoy using Nextgen Healthcare.It is a very easy software to learn,extremely practical and with a lot of useful tools.I have used other medical software but none surpasses my experience with Nextgen.I highly recommend it to any practice/Biller as it is very user friendly.

Cons:

I really have nothing negative to say about Nextgen Healthcare.My experience is nothing but positive and i highly recommend it.

angie m.

Verified reviewer

Hospital & Health Care

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed October 2024

NextGen is Recommended by Patients

I have been using NextGen with my rheumatology specialist for over two years now. I love that I can readily read her notes, access lab results, and communicate with her. Having access to this information builds my confidence in the care I am receiving.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that my medical provider and I can communicate with one another through the NextGen Healthcare app. When she leaves me a note, I receive an email notification and can quickly check her message and reply.

Cons:

I have not experienced any difficulties but always question the security of my online medical information. Based on the pamphlet information I was provided, NextGen takes security very seriously which eases my mind.

Showing 1 - 5 of 5 Reviews