One Touch EMR 2026: Benefits, Features & Pricing

Great product, ease of use, most of the time intuitiv. Cloud base and can be accessed through my android phone. Easy to upload and edit PDF documents and forms, can upload pictures too . I didn't use all the included features and there are tons of them. Support is amazing, helpful and friendly. Easy to reach and responsive team.

I didn't use all the offered features of this product, so can not comment on those, but the one that I used, I like.

Free, support available if you can wait a few days.

Two login's one for Admin and one for Provider. Too difficult to keep up with logins even to get started .To reset password seems to take forever. Signed up months ago but have not been able to use yet. It might be a great product but I am looking elsewhere.

I like the scheduling. Does come with a prescription writer, mentioned nowhere, for which you need two part paper. Email of my next day's patient schedule the evening before is nice, though I'd prefer to set my own email time. Macros, which work most of the time, are helpful. Not fully intuitive, but better than stories I have heard about many EMRs. Once set up, its decent with relatively customizable templates. The price is reasonable.

I am a solo practitioner and set this up primarily myself through instructional videos, and trial and error. Customer support during the setup phase was not so helpful. DO NOT set your own name as physician and system administrator. Use something like Admin System for the system administrator name. Else, you end up with your notes and appointments under two different versions of your name. The instructional video says you should, even must, use first and last name for practice.admin, but set up that way leads to disaster. Wish I could adapt the prescription writer to 4 part paper which I already have. The encounter plan does not seem to let me write Rx for multiple indications from the problem list. Often in medicine, we use medications for not just one simple reason, but to address multiple problems. e.g., an SNRI for generalized anxiety, panic Do and depression, among other uses. Well, you have to pick one. Somewhere there is a likely a better organization for the plan with problem list and prescriptions. If you are writing free text for something like your HPI, and you don't hit the "ok" button before going elsewhere, or forget to hit "ok," all you wrote is lost... This happened to me three times costing hours of work. If you make a mistake or typo when writing a prescription, and don't notice before you write it, and delete it, it keeps the mistake in the medical record as a cancelled Rx. They may, hopefully, fix that. It took a while to figure how to get my name in my notes, and take out 'main office," this is not explained. Deleting a patient is far from intuitive and requires you go to super bill and delete from there. If you write your note after the day the patient was seen, which I do a lot since I am just starting and coming from paper records, you have to change the note's date to the visit date manually via going to superbill, else it defaults to the date of your edit. I ask, why? It took quite a while to figure how to delete the provided example patients. Customer support is difficult to reach. By phone it goes to message, which is so far not returned. Email directly to a support agent was not replied to, for the most part. When you do get someone on the phone, they are very helpful and do take the time to help you.

cloud based, works fair with voice recognition, a bit more intuitive than other EMR's

recently connectivity has been a huge issue and it would seem that the band width at their server is congested. this is been intermittent for the last several months, and may lead us to find another product.

Inexpensive for my small practice I hope to grow much larger with this system in place!

Small learning curve since I have limited experience with EMRs as a whole.I had to build my preferences This took some time But now it’s done I’m getting better at the steps

I like the fact that One Touch EMR offers a free Certified Software when other software companies charge a monthly and sometimes yearly subscription fee. One Touch has the ability to import and data from a Practice Fusion account directly into their platform. Their Clinical Quality Measure reports are easy to generate and multiple users can be added to one primary account.

There are frequent system updates making it difficult to log in at times. Also, when creating a new account it takes quite some time to receive confirmation emails

The fact that they have a free version is great for the low overhead office. They also have the ability to add just the features you want which allows you to only pay for things you will actually use.

It could be a little bit easier to customize. There are a few things that you aren’t able to change like required fields on patient demographics and such. It would be nice if they had an Android app as well as the IOS one.

Price: free if you don't need more than 1 electronic RX at once. Well laid out format that is easy on the eyes Many automated features Can integrate major labs, local pharmacies and imaging services Will assist in transfer of Practice Fusion account.

Unable to cut and paste templates. Had to build templates by clicking buttons in different categories making transfer from my Practice Fusion more complicated than it could have been. Portal could offer greater functionality and services.

This program is awesome. Very user-friendly very self explanatory. Very easy set up. The super bills and patient summary is and pertinent negatives are also perfect and very easy to work with. Giving very professional summary is for patients etc. which certainly decreases my charting workload. Most of all, it is iPad friendly which is what I was looking for to begin with. Making it a whole lot easier.

So far I have not really found any cons? One thing I would like to see? Is the potential to upload my own PDF documents That must be in a certain format a.k.a. Via state regulations and also documents I have created pertaining to certain modalities, and be able to edit them with my ipen capabilities and attach them to individual patient charts.? This would be very very handy.