TextSpot 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TextSpot

4.7

(19)

Pricing

Starting at $29.00 per month

About TextSpot

TextSpot is as easy as texting your best friend... with features to get results your boss will be proud of.
An all-in-one SMS solution: 2-way chat, autoresponders, link tracking, automation, bulk texting, and more.

TextSpot is an SMS marketing and reminder software that allows you to send, schedule, and manage one-time or recurring text messages to individuals and lists of contacts. Each contact receives a text individually and messages can be personalized with variables.

TextSpot is great for any industry that needs to use text messaging to communicate both transactional and promotional messages.

Integrate TextSpot with your favorite apps to automate workflows through our Zapier connection. Over 7,000 integrations available.

TextSpot Screenshots

TextSpot Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

1,200 credits per year

$150.00

usage based, per year

No plan information available

3,000 credits per year

$200.00

usage based, per year

No plan information available

500 credits per month

$29.00

usage based, per month

No plan information available

1,000 credits per month

$45.00

usage based, per month

No plan information available

2,000 credits per month

$70.00

usage based, per month

No plan information available

3,000 credits per month

$97.00

usage based, per month

No plan information available

Confused about pricing? We've got you covered.

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TextSpot Features

Popular features found in Appointment Reminder
Appointment Scheduling
Calendar Sync
Call Reminders
Customizable Templates
Payment Reminders
Recurring Appointments
Rescheduling
Self Service Portal
SMS Messaging
Two-Way Communication
More features of TextSpot
2-Way Messaging
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Responses
Campaign Scheduling
Communication Management
Confirmations/Reminders
Contact Database
Contact Management
Customer Segmentation
Customizable Branding
Data Import/Export
Drip Campaigns
Email Reminders
Engagement Tracking
Interaction Tracking
Keyword Tracking
Landing Pages/Web Forms
Marketing Automation
Mass Texting
Message Personalization
Open Rate Tracking
Reporting/Analytics
Reporting & Statistics
Scheduled Messaging
SMS Reminders
Surveys & Feedback
Third-Party Integrations
Website Integration

TextSpot Integrations

Zapier

TextSpot User Reviews

Overall Rating

4.7

Ratings Breakdown

79%

16%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.5

Functionality

4.4

Have you used TextSpot and would like to share your experience with others?

Verified

Reviewer

Information Technology and Services

Self-Employed

Used weekly for less than 2 years

Reviewed July 2024

Good and inexpensive Mass SMS system

Very smooth, and when someone replies to a text, I get a notification that someone has done so.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to setup and transfer in contact lists and groups. Messages are sent immediately and if there are any issues to any numbers, I am notified immediately so that the issue can be corrected.

Cons:

The billing module needs help when the card info needs updating. It doesn't see that you already have a subscription that just needs updating for the autopay, and I end up having two subscriptions and then having to get customer service to iron out the problem.

Reasons for choosing TextSpot

The ability to send to more than 20 persons at a time, and grouping recipients.

Vendor Response

Thanks for your review of TextSpot. We are thrilled to hear that TextSpot has been a great solution for your SMS needs. Sorry you had a little trouble with billing, but I know our support team is always available to solve the problem and make it right. We're glad to hear they did that for you!

Replied July 2024

Karan M.

Verified reviewer

Leisure, Travel & Tourism

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2024

TextSpot is a Valuable Business Tool

My overall experience with TextSpot is positive - I am very happy with the software! Customer support is responsive and new features and functionality are added regularly. My clients LOVE that I can text them with a dedicated number, and I have a record of sent, received and deliverability without worrying about losing any messages should I lose or switch my cell phone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is a convenient and easy way to keep in touch with my clients with updates, changes, appointment reminders, and with important information, especially while they are actively traveling. Messages can be sent and received from my phone or desktop, and can include links and images, and the TextSpot notifications tell me who incoming messages are from. The dedicated number now keeps my business mobile free and messages archived.

Cons:

This software is amazing - nothing to dislike as far as I am concerned. Some requested features would be the ability to send up to two (2) images per message and brand without using the image slot for my company logo.

Vendor Response

Hi Karan, thanks for leaving us a review. We are thrilled to hear that you love using TextSpot and you're finding everything you need to sending appointment reminders and other important information to your clients. Happy Texting!

Replied July 2024

Donald L.

Verified reviewer

Hospitality

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed May 2023

Bad business ethics / support

Not good. They want to keep free money for doing nothing. Bad ethics.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Can't say that I liked anything. I don't recommend it at all.

Cons:

Bad business ethics, poor customer service. Unwilling to refund accidental subscription time, meant to cancel after first month. Just wanted to try text marketing out. I was sure I had cancelled it but it slipped by somehow.

Vendor Response

Hi Donald, We're sorry you feel that way. When you emailed us asking for a refund for your subscription from 6 months prior, we treated you like any other customer. We can refund the most recent payment, but cannot refund a subscription payment simply because you failed to cancel your account. That is how any subscription service works. You agree to our terms and conditions, which clearly state you are not entitled to a refund. Yet, we decided to refund you 5 of 6 payments because you threatened to leave a poor review, which you clearly did anyway. Your threat of leaving a poor review is no way to behave as a customer. Since you requested a refund because you didn't use the software, your review of the product here is not trustworthy (since you did not use it) and other customers should understand that your review here reflects your character and not our product.

Replied June 2023

Mary B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Reviewed June 2024

Great text messaging system for a small business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I found TextSpot easy to learn and work with. I can set up the appointment reminders for a single appointment or multiple appointments at one time. I can do group text if we need to cancel a whole day. Textspot has saved me a lot of time and phone calls, and easy for the patient's to respond. The cost can't be beat! For us being a small business, Textspot provided a needed service at a price a small business can afford. I highly recommend Textspot!

Cons:

At the beginning it did take some time to learn how to edit or delete a message, and it felt slow in customer support for responses, however, that has improved!

Vendor Response

Hi Mary, we're happy to hear that you've had a great experience using TextSpot and that it's gotten even better over time. Thanks for being a TextSpot customer and leaving us a review.

Replied June 2024

Elmesha D.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 2 years

Reviewed June 2024

Experience Exceptional Service with Textspot

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Textspot has been consistently improving and enhancing its services for its users, and we rely on their services daily. Their support team diligently collaborates with us, and they efficiently address any concerns or problems that arise.

Cons:

At present, TextSpot does not have any downsides. They have enriched their services by integrating automatic responses, which we are eagerly anticipating utilizing in the future.

Vendor Response

Hi Elmesha, thanks for leaving us a review. We're happy to hear that you appreciate all the work our development team puts into to building new features. We welcome your feedback and ideas. Happy texting!

Replied June 2024

Sarah J.

Verified reviewer

Automotive

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed October 2024

Great software

Very easy to use for communication with associates

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and I like the notifications

Cons:

Customer support is not the greatest help

Vendor Response

Hi Sarah, thanks for your review. We take all feedback seriously. Would you mind emailing us at contact@textspot.io to tell us more about your experience with customer support? We want to make sure the next time you need us, we deliver on high expectations.

Replied October 2024

Heather T.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 2 years

Reviewed June 2024

TextSpot Review

It has been great as a whole. Great customer service and quality texting service

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It is very convenient tool to reach out to the public and members of our organization. I enjoy that you can message back and forth with ease just like you are on a cell phone.

Cons:

Would like an app for it, but otherwise no complaints

Vendor Response

Hi Heather, Thanks for leaving us a review. We're happy to hear our software is as easy for you to use as messaging is on your personal mobile phone. That's what we aim for! As far as a dedicated app for TextSpot, we'll definitely be releasing that at some point in the future. At this point, the majority of our users prefer to use the software on their desktop, but we will offer an app eventually. We are mobile friendly on your mobile device's browser, though!

Replied June 2024

Jami J.

Verified reviewer

Hospitality

2-10 employees

Used weekly for less than 12 months

Reviewed June 2024

Easy to Use, Great Value

My experience with Text Spot has been very positive. I've recommended it to others and hope to utilize it in a larger way in the next few months.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Text Spot allows me to quickly schedule SMS reminders to our cleaning team so no one forgets a clean or particular task.

Cons:

Nothing at this time. We are considering switching from our current SMS provider which sends marketing texts to our subscribers.

Vendor Response

Hi Jami, thanks for leaving us a review. And double thanks for recommending us to others. We're glad to have you as a customer. Happy texting!

Replied June 2024

Adam G.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 2 years

Reviewed June 2024

Re: Customer Service

Overall Textspot meet our needs for quick communication with clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] was friendly, efficient, and communicative in solving our issue.

Cons:

TS is a little wonky or slow in showing texts sent and received. I often need to refresh to see the text but this is not a big problem.

Reasons for switching to TextSpot

See above. Our old texting service discontinued service.

Vendor Response

Hi Adam, thanks for leaving a review. We're happy tot hear you've had a good experience working with our support team. Regarding the occasional speed issues, we're constantly making improvements there, so expect better things from us over the coming months.

Replied June 2024

Richard W.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 2 years

Reviewed June 2024

Reliable SMS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use and message delivery is fast enough and reliable.

Cons:

The website can be sometimes glitchy and difficult to navigate. There's a delay switching between functions and pages.

Vendor Response

Hi Richard, Thanks for your review and for the feedback. We're always listening and working to improve our experience for you. We're actively working on increasing the speed of the platform. Often the number of contacts, lists, or messages you have can impact the time it takes to load a given page of the app.

Replied June 2024

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