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White Fuse

Overview
Reviews

White Fuse 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

White Fuse
White Fuse
4.8
(41)

Pricing

Starting at £30.00 per month

About White Fuse

White Fuse is a cloud-based association management solution designed to help nonprofit organizations connect, engage and manage members. The centralized platform allows charities, clubs and associations to create websites for members to register, subscribe, donate and pay for event tickets.

Key features of White Fuse include email broadcasts, forms creation, contact & membership management and customizable websites. The solution comes with a website content management module, which enables users to customize various elements such as banner images, columns and formatting or embed codes, maps or content into websites from other sources. Additionally, businesses can streamline fundraising processes by unifying information through member portals, directories, contact database, custom forms, membership subscriptions and more.

White Fuse allows integration with several third-party applications, such as Stripe, GoCardless and Google Analytics, facilitating payment and marketing processes. Pricing is available on monthly subscriptions and support is extended via documentation and other online measures.

White Fuse Screenshots

0
0
1
2

White Fuse Pricing and Plans

Starting price: £30.00 per month
Free Trial
Free Version

Basic

£30.00

per month

Plan includes:

  • Access to the Full Suite of Tools
  • New Features as They Are Released
  • No Annual Commitment
  • Security Updates
  • Unlimited Administrator Accounts
  • Unlimited UK-Based Support
  • Website Hosting
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White Fuse Features

  • Popular features found in Membership Management
    Application Management
    Communication Management
    Dues Management
    Email Marketing
    Event Management
    Member Directory
    Member Portal
    Membership Renewals
    Payment Processing
    Promotions Management
    Registration Management
  • More features of White Fuse
    Activity Tracking
    Alerts/Notifications
    Committee Management
    Contact Database
    Contact Management
    Content Management
    Credit Card Processing
    CRM
    Customizable Branding
    Customizable Forms
    Customizable Reports
    Data Import/Export
    Electronic Payments
    Email Reminders
    Email Templates
    Enrollments/Onboarding
    Event Calendar
    Event Scheduling
    Event Ticketing
    Fundraising Management
    Invoice Management
    Job Board
    Member Communication
    Member Communities
    Member Database
    Membership Management
    Member Types
    Newsletter Management
    Reporting & Statistics
    Self Service Portal
    Website Management

White Fuse Integrations

GoCardless
GoCardless
Stripe
Stripe

White Fuse User Reviews

Overall Rating

4.8

Ratings Breakdown

5

83%

4

17%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

5.0

Functionality

4.2

Arash's profile

Arash H.

Verified reviewer

Internet

51-200 employees

Used daily for less than 12 months

Reviewed September 2018

Great website solution for smaller organisations

5

White Fuse's software is a pleasure to use and they supported us through the process, and continue to provide ongoing support and new features, which mean we're continuously improving the website and the experience it provides to our service users and prospects. They have helped us to expand our reach and everyone who visits our site says tells us how great they think it looks!

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
3
Functionality
icon
Pros:
The White Fuse platform is clean, intuitive and a pleasure to use. Everything is set up to just work, so you don't need a lot of technical expertise to get started. White Fuse guided us through the process, helping us figure out which pages/sections we needed on our site, who our different audiences are and what should be our CTAs for each. Because it is a managed solution, White Fuse takes care of the back end and ensures all security is up to date, which is a huge peace of mind for us, as we had previously suffered a massive data loss after our previous website's security was not properly maintained by the freelance developer who coded the site. Our Account Manager has been excellent and is always on-hand to help us with any annoying questions I might have. He also helped us a lot when we were getting the site set up and built a lot of the pages for us once we had discussed the information architecture together. He had plenty of great insights into how we could make the site better throughout the process. He also keeps us informed of new features on the roadmap, some of which we are very excited by.
Cons:
Because the platform is designed for those who don't have a great amount of time/expertise in website design, the options for customisability are on the more limited side, meaning various White Fuse sites can look quite similar in terms of the layout/design. However, in the time we have been a customer, they have added a lot of new features and continue to do so, now that the platform is established.

Vendor Response

Thanks for the glowing review Arash. It was a pleasure to work with you on the project. We appreciated the various points of feedback you gave and we were really pleased to be able to bring some new features to the platform that you could start using. We plan to keep adding customisation options without undermining the ease of use.

Replied September 2018

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DD

Dawn D.

Verified reviewer

Mental Health Care

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed December 2025

A Reliable, User Friendly Membership Platform with Excellent Support

5

I've found the membership hub extremely easy to use. The team have really thought of everything, and they've been incredibly helpful over the past five years. I wouldn't hesitate to recommend White Fuse to others.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I've especially appreciated the simplicity of the broadcast system, the reporting tools, and the ability to create new versions of our membership application form. Being able to edit custom fields, declarations, membership plans, and automated email messages has been extremely useful, and I've made frequent use of the export function. The direct debits worked flawlessly. We never had a single issue. I've also found the help pages excellent: everything is clear, well laid out, and explained step by step, which suits me perfectly.
Cons:
From a member’s viewpoint, the platform is practical and does what it needs to do, but it would benefit from stronger visual design and easier options for incorporating organisational branding.

Reasons for choosing White Fuse

More suitable for the size of our membership, and competitive pricing.

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JR

Jackie R.

Individual & Family Services

11-50 employees

Used weekly for less than 12 months

Reviewed October 2018

The good and the bad

4

Good customer service and support. Reliable and helpful.

Ratings Breakdown

3
Ease of use
4
Value for money
4
Customer support
3
Functionality
icon
Pros:
Very affordable. Simple menu system. Calendar categories are great.
Cons:
Calendar - would be great to see months in advance and archived Less flexibility with graphics throughout website. Colour distorts on banners - phasing to grey, it stops pictures popping.

Vendor Response

Thanks for your review Jackie! It's great to hear that you think the platform is really good value. In relation to your specific criticism about banners having an automatic grey overlay to darken them we took your feedback on board and recently released an option to turn this off. I will drop you a personal message with instructions on how to do this. And if you have any other feedback please keep it coming!

Replied October 2018

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NB

Nick B.

Verified reviewer

Civic & Social Organization

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed October 2024

In praise of White Fuse

5

Extremely good from start to finish. I am only leaving the service because we have been offered an alternative from a charity that is at very low cost. But I would very happily use White Fuse again if the need arose - and would not hesitate to recommend to others.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
Simplicity of setup and usage - it has all the features needed for a very effective membership management platform - very easy to use and maintain and all feedback from the users was that they thought it looked great. The support I received was also extremely good - all queries answered quickly and effectively.
Cons:
My only real criticism of the platform is that it doesn't support MFA for any sign in - I do think this is a big problem especially for a site that holds PII and other relatively sensitive data.

Reasons for choosing White Fuse

Cleaner look and feel - much simpler to setup and use

Vendor Response

Thanks so much for your response. We really appreciate the feedback and it's great to hear about your positive views. Also, I can confirm that we recently added support for MFA on both admin and user accounts. Thanks for taking the time to review and feed back.

Replied October 2024

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HR

Hannibal R.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Reviewed April 2020

The Gaia Foundation

5

Our experience with Whitefuse has been excellent. We chose to go with Whitefuse in order to achieve two key goals- to ensure that our CRM systems are GDPR compliant, and to unify our grant and contact management, events organising and mailing/newsletter processes. We have achieved both of these goals with Whitefuse's support and are very happy with how the platform works so far. Whitefuse's support throughout the set up and on boarding process has been consistently excellent.

Ratings Breakdown

5
Ease of use
5
Customer support
4
Functionality
icon
Pros:
The process of setting up the software was straightforward and intuitive- qualities the platform itself also possesses. Whitefuse is easy to use and helps centralise contacts, newsletter and event functions we were previously using multiple platforms for. Whitefuse's FAQs and support articles, as well as their staff, offer excellent support.
Cons:
We would like to see a little more design functionality in the broadcasts Whitefuse enables customers to send. These are by no means bad, but more flexibility for branding and making newsletters distinctive would be useful.

Reasons for switching to White Fuse

Our previous, US-based CRM system did not make the switch to GDPR-compliant working practices.

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SJ

Sarah J.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2022

Great product for the price

4

White Fuse is a great product, with a fantastic team behind it. They listen to our suggestions and implement changes regularly. There's always support on hand when we have questions and they regularly check in to make sure the product is working how we want it to.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Having event management, membership management, and email management all in one place is great as all our data can be kept in one central place
Cons:
the email management part is great for sending quick emails to event attendees or the membership, however, when sending mailshots we have to export lists to another program. the export means we have to manually filter spreadsheets to get the info that we need to be able to send mailshots to specific lists.

Reasons for switching to White Fuse

We were using a Microsoft based customer management system that was very expensive and didn't have the functionality that we needed.

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Grace's profile

Grace M.

Verified reviewer

Used monthly for less than 6 months

Reviewed June 2018

White Fuse is excellent in every way. Simple to use, fantastic features and impossible to get wrong.

5

I needed to rebuild Liberty Tea Rooms' website. Finding White Fuse was an absolute God-send. White Fuse saved me so much time. Something that usually takes me 1-2 weeks took 3-4 days. White Fuse makes it possible for multiple users to keep the website up to date. Even better I can rest assured that other users, while being able to make the changes they want to, won't be able to break the website. I really love White Fuse, and as I build my own company working for small charities I'll be recommending White Fuse as it's a brilliant piece of software that really opens doors for small charities. I think it is truly fantastic!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
White Fuse is brilliantly designed & is really user focused. I love that it has the needs of a small charity at its heart. I've used a number of different website building tools and even though I have years of design and computer experience, building a website is always a challenge. White Fuse takes all of the complications away and gives you the tools you need to build the perfect website. The website you get at the end really is perfect, it meets all the criteria for how to build a website. I particularly love that it forces you to use consistent branding. It means I know for certain that the website will always fit the charity's brand. White Fuse makes Liberty Tea Rooms & Community Hub's website look & feel like a big charity's. Integrated giving & built-in ticket management are website tools it would be near impossible to get: not just at such a good price, but also so simple to use. Since finding White Fuse I've been impressed every step of the way. The team are always at the end of an email or call answering my queries straight away. It's like having your own personal developers. White Fuse is noticeably different because it's a social enterprise. LTR uses another piece of software built by a small company - White Fuse is being developed & improved much faster and with a greater focus on the users. Thank you, White Fuse, for making it possible for LTR to have a fantastic, intuitive, "big charity website that's a win for everyone at a fraction of the cost.
Cons:
I think a downside is having to wait for developments! But honestly, White Fuse is so good at taking on feedback and updating the software. Specifically, integration with MailChimp would be fantastic. Users being able to set up their own fundraising pages with target donation amounts would be amazing. Being able to track what the money has been donated towards is key for us. Especially at the beginning of building a charity we ran a number of campaigns to be able to purchase specific elements so it would be good to be able to track the giving in this way.

Vendor Response

Thanks for such a great review Grace. We have tried hard to make the platform well designed and easy to use so it's encouraging to get such positive feedback. It's also good to know that you appreciate all the integrated fundraising functionality. Get in touch if you have any ideas for new features we can add in the future!

Replied September 2018

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Emily's profile

Emily B.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for more than 2 years

Reviewed August 2018

Easy to use and professional websites, and a great company to work with

5

White Fuse are friendly, responsive and professional. Their products and support services are high quality and we value their ethos and commitment to shared learning and the organisations they work with. They regularly offer suggestions about how we could improve our website to meet our objectives and it's great that they're providing cost-effective and easy-to-use services for the charity sector.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
As a non tech person, I've found White Fuse websites really intuitive and easy to use. If I don't know how to do something, it's easy to find the answer I need on their help pages or by contacting them for support, and it's not complicated to add or change content. Working for a small charity with a limited budget, I appreciate the way we can have a professional and clear website with minimal effort on our part, and we've been pleased by the way it's enabled people to engage with us and support our work through donations and volunteering.
Cons:
Sometimes there are things we'd like to do with our website that are a bit more bespoke to our needs. White Fuse are always responsive to the developments that their users would like to see and are always looking to innovate and improve things for everyone using their websites.

Vendor Response

Thanks for taking the time to review the White Fuse platform Emily! It's great to hear that the platform works well for Refugee Support Network. We always want to hear about your bespoke needs so feel free to get in touch with any ideas about new features that might be useful.

Replied September 2018

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EG

Emma G.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Reviewed April 2019

New website has made a huge difference to our charity

5

White Fuse has given us great support throughout the process. [SENSITIVE CONTENT HIDDEN] and the team have been on hand to answer many questions, often simple ones as we had no previous experience of creating a new website. They offered suggestions and advice on how to make best use of each area. Apart from a few expected teething problems, the process has been much easier than expected and we're really pleased with the new website for The Welcome Centre.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The website is easy to navigate, simple to use and keeps things looking fresh. The integrated payments made a huge difference to our charity and gave us a significant increase in donations following the launch. Layouts are simple to use and keeps a consistent format. Liked the different layout styles such as stories, news etc and how the priority items appear on the home page.
Cons:
Getting the right images/banners to work across all platforms took forever, even when using all the guidance. Wasn't perfect when we went to launch still. The ease of splitting a page, adding columns to make things even etc was a challenge as we had not coding expertise. Previous websites have allows a simple "insert column" option that enables the page to be split any way you want it. Some of the layouts we wanted to duplicate for another part of the website but this wasn't an option. Needed bit more flexibility for some of the functions.

Vendor Response

Thanks Emma. So pleased to hear about the impact that the integrated payments system had on your donations. We've noted your feedback about images and columns. We've actually just rolled our some improvements to the ways banner images are displayed and we'd love to add some more friendly column management in the future so will keep you up to date.

Replied May 2019

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Joshua's profile

Joshua B.

Verified reviewer

Individual & Family Services

201-500 employees

Used daily for less than 6 months

Reviewed October 2018

White Fuse Review

4

As the Marketing Officer, I joined the process with White Fuse media halfway through, so I cannot comment on the initial stages of the process. However, since joining my company, I have worked with White Fuse to get the website up and running as quickly as possible and have found representative and his team to be helpful and efficient in doing so. The team was quick to get back to me when I had any issues and were informative in terms of what content we should provide them with. The only negative I would raise was the fact that I was mostly diverted to one of their documents on their website when I had an issue rather than them walking me through it themselves. Although this still enabled me to finish the task, it meant the process was drawn out further for me, rather than them.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
The software is mostly intuitive, and it's basic deign makes it easy to navigate.
Cons:
It is fairly limited in its function, although we do not have the need to add any 'bells and whistles' so at this time it is not an issue.

Vendor Response

Thanks for your review Joshua. It's good to hear you found the software mostly intuitive and easy to navigate. Please don't hesitate to get in touch with ideas if you find that, as your needs develop, there is anything that would enhance the website but isn't currently possible. While we are keen to maintain the ease of use, we are always adding functionality so this kind of feedback is very helpful. We'll also take on board your feedback that a bit more hands on support, rather than just help documents, would have saved you some time.

Replied October 2018

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