Agilon One Donor CRM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Agilon One Donor CRM

4.1

(46)

Pricing

Starting at $100.00 per month

About Agilon One Donor CRM

Designed to equip nonprofits with cloud technology to manage their organization, Agilon’s ONE donor management and customer relationship management (CRM) system offers best-of-breed solutions for fundraising, donor management and charity and event planning.

Beyond these capabilities, the software also includes integrated e-commerce and marketing and outreach modules that deliver email marketing, advocacy management and web content management tools.

Agilon's ONE is suitable for midsize to large nonprofits. Their clients include faith-based ministries and churches, health care and hospitals, public broadcasting organizations and international groups.

Keeping information conveniently in the cloud, Agilon’s offers a web-based deployment model. They also offer a mobile app for users to update and enter data even when they are away from their office.

Agilon's One also has a partnership to incorporate their solution into PeopleSoft’s Contributor Relations module. Support is available via phone, email or online web sessions.

Agilon One Donor CRM Screenshots

Agilon One Donor CRM Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Basic

$100.00

per user, per month

No plan information available

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Agilon One Donor CRM Features

Popular features found in Donation Management
Campaign Management
Contact Management
Email Marketing
Event Management
Gift Matching Management
Grant Management
Mobile Giving
Online Giving
Payment Processing
Pledge Management
Receipt Management
Volunteer Management
More features of Agilon One Donor CRM
Accounting
Alumni Management
API
Calendar Management
Committee Management
Contact Database
Contribution Tracking
CRM
Donation Tracking
Donor Management
Dues Management
Email Tracking
Fundraising Management
Interaction Tracking
Member Database
Membership Management
Recurring Giving
Reporting/Analytics
Social Media Integration

Agilon One Donor CRM Integrations

Microsoft Excel

Google Analytics 360

Agilon One Donor CRM User Reviews

Overall Rating

4.1

Ratings Breakdown

33%

48%

15%

Secondary Ratings

Ease of Use

3.8

Value for money

4.2

Customer support

4.7

Functionality

3.9

Have you used Agilon One Donor CRM and would like to share your experience with others?

Verified

Reviewer

Higher Education

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed October 2018

Agilon One Donor CRM

I use this software primarily to verify an alumni members year of graduation and degree program.

Ratings Breakdown

Ease of use

Functionality

Pros:

The ease of looking up relevant information as it relates to an individual's history, such as the year and degree earned from the university.

Cons:

Integration of Relay/events seems clunky.

Diane C.

Verified reviewer

Higher Education

10000+ employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Agilon ONE

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the ease of retrieving information, data entry and access within the software.

Cons:

I would like to have be able to do more with matching gifts. I believe there may be a module that we do not have though.

Vendor Response

Agilon's new Matching Gift automations include: New search screens for matching employers and matching expectancies. Automatic updates of matching employer data from HEP. Automatic application of matching employer criteria in gift entry to create matching expectations. Automatic capture of matching employer information from online giving. Matching Employer lookups integrated with online giving. Email links to present donors with matching employer information. Call to action buttons linking to the matching employer's application form. Click tracking to update matching expectancy form status with donor actions.

Replied August 2019

Garrett H.

Verified reviewer

Education Management

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

ONE's Okay!

My job is to build out large, complex reports (mostly for fundraising purposes) for people across the university, from the Chancellor on down, and to help build data interfaces between ONE and various other databases and services. On a daily basis I'm usually interacting with the backend of ONE, querying the database directly. It's generally easy enough to work with, and I've encountered no major obstacles.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Fairly straightforward database structure. Extremely helpful, responsive support team over at Agilon.

Cons:

Front-end interface is laggy, and has a dated, unattractive style. No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.

Shang T.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Agilon ONE is very easy to use and manages donor, alumni data efficiently

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is clean and easy to use. Manage donor and alumni data effectively. It is also highly customizable; almost every page has “user preferences” option that you can customize to which data and in what order that you would like the information to show. Their customer service is top-notch; polite and respond to your question quickly.

Cons:

Searching a donor or switching from one page to another could sometimes take a long time. Like all software, there are limitations before the actual feature is developed; such as in event, to be able to display custom design page header or words for different events; To be able to use mobile device to check people in and print name tag at the event.

Lauren W.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Agilon User 3+ Years

The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic. They are constantly looking for ways to update the system using user feedback.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

-The customer service, "Helpdesk" -Highly customizable -Ease of reporting -User friendly -Connection to DonorSearch/wealth screening

Cons:

There isn't really anything that I like the 'least'. I think visually it could be improved, potentially with more colors or be less boxy, but this doesn't affect the way the system works.

Brad B.

Verified reviewer

Education Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

No gift certificate required

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility with an open database offers a lot of solutions to situations quickly.

Cons:

The front-end (CCON) interface, whether gift giving or event registration, does not have as modern a feel or function as users expect. There's a fair amount of manipulation we can do for business processes on the back end with the system, but less so with CCON. The application to manage security, with things like human readable CCON passwords, is of concern as well.

Vendor Response

Constituent Connection is fully customizable with HTML5 mobile responsive styling. We have offered to assist the customer with updating their web design. Passwords are fully encrypted to ensure security.

Replied August 2019

Patrick F.

Verified reviewer

Fund-Raising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

From the data-side review

I've only been using the system (as a data analyst) for four years and have not mastered all the modules. Our operations has had several work-arounds that are now built-in features, so transitioning back to these has given us some short-term pain.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Data tables and relationships are relatively easy to understand. Using SQL behind the scenes to generate reports is relatively easy, but does sometimes necessitates the need for separate derived data structures.

Cons:

The built-in Selection Wizard is handy but clunky when compared to straight-forward sql.

Brett S.

Verified reviewer

Fund-Raising

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Agilon ONE from a Development Officer perspective

I spend most of my day working in One and have very few complaints.

Ratings Breakdown

Ease of use

Functionality

Pros:

Our organization has had Agilon for many years and has been able to tailor the platform to our specific needs. It serves our functional requirements well and is dependable. I have heard positive things about their customer support team.

Cons:

The user interface is outdated. For users who are used to intuitive and responsive site layouts, Agilon seems clunky. I also wish there was a mobile app for on-the-go development professionals.

Veronica A.

Museums and Institutions

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

This software is very user friendly and allows for excellent customization.

The software has allowed us to track gift details (which was very limited prior to our use of this product and Ascend.) We have also found the prospects module useful in tracking donor contacts and plans. The virtual directory is also a great place to store policy/procedural documents so all users have a centralized location for these documents.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to adapt to our organization and extending the database is very intuitive. Easy to use even for non IT professionals.

Cons:

Our application often runs slow which is the primary complaint I receive from our users. I also don't like that we can't copy giving pages. The ability to copy giving pages would make it a lot easier and faster to create new giving pages.

Penny K.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

I use this software both from the front end and through database in the back.

Great customer service. The vendor actually knows my name.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use for the casual user. Takes very little training to use the product but it's a little more complicated to enter gifts.

Cons:

Unable to batch process reports which forces us to have a receipt system outside of ONE. Lacks quality controls like pledge payments can exceed the size of the pledge. Diffuculty controlling the giving tree, we would like to ignore unpaid pledges.

Showing 1 - 10 of 46 Reviews

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