Muster 2026: Benefits, Features & Pricing

Wondering if Muster is right for your organization?

Our Nonprofit Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Muster

4.8

(24)

Pricing

Starting at $199.00 per month

About Muster

Muster is a cloud-based grassroots advocacy and analytics platform allowing small to medium-sized nonprofits to connect their members and advocates with elected officials at the local, state, and federal levels of government. Customers can create email, phone, or letter writing campaigns that influence public policy, gain momentum on social media, and ultimately grow their supporter base. Nonprofit users can track the effectiveness and reach of their campaigns through comprehensive analytics reports. Light contact management features allow for easy membership management.

Muster Screenshots

Muster Pricing and Plans

Starting price: $199.00 per month

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Muster Features

Popular features found in Nonprofit
Accounting
Campaign Management
CRM
Customizable Forms
Donor Management
Electronic Payments
Event Management
Fundraising Management
Grant Management
Membership Management
Registration Management
Volunteer Management
More features of Muster
Activity Dashboard
Activity Tracking
Advocate Management
Alerts/Notifications
API
Campaign Analytics
Campaign Segmentation
Communication Management
Contact Database
Contact Management
Content Management
Customer Advocacy
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Email Alerts
Email Distribution
Email Management
Email Marketing
Email Templates
Employee Advocacy
Engagement Tracking
Filtering
Forms Management
For Nonprofits
Member Database
Multi-Campaign
Nonprofit Advocacy
Real-Time Analytics
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Search/Filter
Social Advertising
Social Media Integration
Social Promotion
Template Management
Third-Party Integrations
Widgets

Muster Integrations

Google Analytics 360

Zapier

Salesforce.org Nonprofit Cloud

Salesforce Platform

Muster User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

21%

Secondary Ratings

Ease of Use

4.8

Value for money

5.0

Customer support

5.0

Functionality

4.2

Anthony R.

Verified reviewer

Government Relations

11-50 employees

Used other for more than 2 years

Reviewed March 2021

Muster for Association Advocacy

Muster has been great to work with and made our efforts to engage our members in advocacy efforts simple and straightforward.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is streamlined and easy to use. The team at Muster is customer service driven and great to work with.

Cons:

Looking forward to Muster version 2.0 and the new functionality it will provide.

Reasons for switching to Muster

The functionality and ease of use, plus getting to work closely with the team at Muster on our projects.

Vendor Response

Hi Anthony, Thank you for the wonderful review and for being a continued power user of Muster! We're beyond excited for the release of Muster 2.0 and the new functionality it will provide our customers. Our team can't wait to get it into your hands. -Corey

Replied March 2021

Margie O.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed March 2021

Easy Way to Mobilize Your Grassroots to Tell their Reps Their Opinion

We were able to give grass roots an easy way to reach their reps - it was so easy that our action center was shared by several allied organizations to their followers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Meets our needs for advocacy and geocoding people to their correct rep.

Cons:

Doesn't measure twitter activity. Can set up action center for Twitter, but software doesn't currently have ability to measure tweets generated.

Reasons for choosing Muster

The right mix of options vs. price for what we were looking to do: impact policy through grassroots action.

Reasons for switching to Muster

P2A wasn't working on all phones; we had a hard time collecting cell phone numbers; we have more email addresses. Also more costly.

Kadi P.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed November 2019

Effective Advocacy Tool

Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Muster is an effective tool for engaging our association membership to participate in advocacy activities and engage their elected officials. With a few simple clicks, it makes it easy for people in our network to reach out and advocate.

Cons:

There is not a way to modify the text in the messages we send to legislators—ie, bolding certain phrases, italicizing legislation, or bulletin key takeaways. This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message.

Vendor Response

Kadi, Thank you for your wonderful review and we appreciate the feedback! We always want to ensure the deliverability of constituent messages which is why we made the choice to limit the styling for them. We look forward to continuing to serve the Michigan Federation for Children and Families and making it easier for your supporters to connect with their legislators. Best, Corey @ Muster

Replied February 2020

Jim R.

Verified reviewer

Public Policy

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed March 2021

Muster wins!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Muster allows us to succeed where Mailchimp failed. We have appealed to our members to contact their representatives in the past. Now that Muster has made that nearly automatic, we see that members are now taking action. And liking the experience. More than changing the course of discussion in the legislature, Muster has given our members the ability to get to know their delegates, and for their delegates to get to know them. Linking up constituents with their representatives is fundamental to our democratic way of governance. Not only is Muster an easy to use package, but the staff is friendly and responsive to queries. We have used Muster as an integrated solution, combining it with MailChimp, with Facebook, and with Twitter. And according to our growing membership this integrated approach is working. While we are working with Muster to make the software experience even more useful, we have no hesitation in recommending this particular package for anyone's advocacy software needs.

Cons:

Working with Muster staff on improvements which are not critical to the operation of the system.

Reasons for choosing Muster

Price. Engagement with staff.

Elaine E.

Verified reviewer

Hospital & Health Care

11-50 employees

Used other for more than 2 years

Review source

Reviewed March 2021

Easy way to mobilize our members

Great experience! Great customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and the personalized customer service. The guys at Muster always respond quickly and get the job done well.

Cons:

Updating contacts can sometimes be a pain. It would be great if somehow we could integrate information on users of this software with our database in a seamless way. That may have more to do with our database than with Muster.

Charles M.

Public Policy

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed April 2017

Muster is a Must-have

We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes. Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city. Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Muster is great for the following reasons: Excellent underlying data that makes segmentation and targeting your list simple. The team is fantastic at supporting their product. Sending quick updates is easy.

Cons:

Muster could be better if: More integrations Greater ability to customize emails Organization-facing mobile apps for managing lists, signups, calls to action.

Robert M.

Verified reviewer

Political Organization

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed October 2019

Political Action is Easier

We are a professional association working to pass state legislation and this is the first political action software we have used. So, far it has been going very well and the learning curve for the system is very modest. As we build our database of contacts, we're also gaining confidence in our ability to efficiently and effectively mobilize our members to contact key legislators at just the right time.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Muster is very easy to use and the ability to identify contacts by legislative district is extremely helpful. The ability to create Calls to Action with accompanying message templates looks very promising and will get much more use as we get closer to the upcoming legislative session.

Cons:

While this system will identify contacts by legislative district, it doesn't currently identify the legislative district of an individual contact. We understand that is likely to be added in the future and will be much appreciated.

Reasons for choosing Muster

Ease of use. Personal contact and customer service. Price point.

Andrew M.

Legal Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2017

We needed a simple and straightforward 'contact your legislator' tool. We got that and more.

We increased our grassroots lobbying presence from practically non-existent to one of the most active groups in the state of Iowa. We also grew our activist network 4-fold, with the help of a lot of online ads that drove new activists to the action page.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very simple, you can begin using it almost immediately after signing up, and you can track and monitor every email/letter/phone call you produce. We signed up thinking we would only use the email action tool to get members of our organization more involved in grassroots lobbying. Instead, we used every tool available and grew our activist network 4-fold (with the help of a lot of online advertising to drive people to the action page).

Cons:

When you create a new email action for users to click on and contact their lawmakers you can edit the landing page (which describes the purpose of the action and some talking points) but not the form letter. So if you want to freshen up a form letter you have to create a new email action. This was just a minor inconvenience.

Atul B.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2020

Powerful and economical

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User-friendly with an easy to use interface. Economical - well suited for a growing organization. Very responsive team, actively seeking feedback and making changes to suit our campaign.

Cons:

Data organization can be tricky. Large numbers of contacts can slow down the interface.

Vendor Response

Hi Atul, The whole Muster team wants to thank you for your continued feedback! We want to ensure you and every other customer gets the most out of our product. We've loved seeing the incredible growth you've had in the short time you've used Muster and we'll always work on ways to make the experience smoother. Best, Corey @ Muster

Replied June 2020

Brandon C.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used other for less than 12 months

Reviewed April 2019

Enables Advocacy Engagement with Members at a Reasonable Rate

A positive experience. It's less expensive than some of the other options out there and it gave us what we needed to increase advocacy engagement with our members.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It gives us the ability to engage with our members making it easy for them to contact state representatives and officials about issues important to our industry. The interface was simple and not too complicated as well.

Cons:

It has limits. There's a need to recreate the campaign when you want to resend. In some cases, there's also an issue with proper district borders as it pulls from map coordinates and they can sometimes be slightly off. For example, I'm right on the border with another district so it didn't display my own district properly. This isn't a common problem but it does happen sometimes and they're working on it.

Showing 1 - 10 of 24 Reviews

See All Reviews