Offero 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Offero

4.8

(19)

Pricing

Pricing available upon request

About Offero

Offero is a volunteer management system that helps businesses manage volunteer scheduling, recruitment and onboarding, engagement, events and more. The platform offers an admin portal that enables users to manage volunteer scheduling and participant registrations and automate tasks such as shift reminders, hour tracking, impact tracking, and feedback.

Additionally, managers can utilize private discussion forums to build a community and exchange ideas.

Offero Screenshots

Offero Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Offero Features

Popular features found in Volunteer Management
Attendance Tracking
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Self Service Portal
Time Tracking
Volunteer Recruiting
More features of Offero
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Assignment Management
Calendar Management
Communication Management
Contact Management
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Document Storage
Event Scheduling
For Nonprofits
Personalization
Reminders
Reporting & Statistics
Scheduling
Search/Filter
SMS Messaging
Summary Reports
Surveys & Feedback
Third-Party Integrations

Offero User Reviews

Overall Rating

4.8

Ratings Breakdown

84%

16%

Secondary Ratings

Ease of Use

4.6

Value for money

4.9

Customer support

4.9

Functionality

4.7

Charlotte N.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for more than 2 years

Reviewed August 2018

Best Volunteer Management System for Government Agencies

We were able to start a citywide volunteer program in large part thanks to Offero. It's enterprise wide functionality allows for standardization of practices, yet enough customization for each unique volunteer program. They have made continuous improvements and updates to the software based on user feedback.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Offero is easy to use for both administrators and volunteers. It has a variety of features for volunteers to enter hours. It also has tiered levels of permissions for participants, different types of volunteers, and administrators. It's enterprise-wide functionality is the best I have seen in a volunteer management system.

Cons:

That more people don't use it! I think as it grows it would be exciting to have a user group of government driven volunteer programs that can connect and share best practices.

Vendor Response

Thanks for the fantastic review, Charlotte! It's our pleasure to serve your organization and provide the tools you require to run a city-wide volunteer program. Stay tuned for more helpful updates coming soon!

Replied August 2018

Jana J.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Reviewed February 2024

Offero is an elegant solution for our software needs

Offero has given us the perfect solution to our software needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Offero is such a welcome change from other software programs out there -- it's well planned for incorporating new features in the future and serves our immediate needs better than any other software we tried. We have 29 different volunteer positions in a lot of locations and each team has a different coordinator with different needs. Needles to say, our needs are complicated. But Offero offers an elegant solution with options to grow our program and and the chance for input into new features. It's the perfect software for our needs.

Cons:

There are a few features that we don't use (Adopt-A for example) because we don't have the specific program they were created for and we would benefit from a "user's guide" to help us find ways to incorporate them. While they have drastically improved customization options, I would like to see more options for report customizations in future releases.

Reasons for choosing Offero

One thing Offero offers that puts them head and shoulders above other options is the ability to speak with real people behind the software -- for technical support, product improvement suggestions, and problem solving.

Reasons for switching to Offero

We wanted a software that fulfilled more than just basic functions related to volunteer management.

Vendor Response

Hi Jana, thank you for your detailed review. We are so proud to work with your organization. Looking forward to connecting about our Adopter module soon!

Replied March 2024

Bailey A.

Verified reviewer

Human Resources

1001-5000 employees

Used weekly for less than 6 months

Reviewed October 2019

Intern Review of Engage

Ratings Breakdown

Ease of use

Functionality

Pros:

I like how user friendly it is. Everything is visually accessible and once you are familiar with the site it get easier and easier to use.

Cons:

How in depth some of the features are. It is hard to get from one point to another on the page if you are unfamiliar with the website.

Vendor Response

Thanks for your review, Bailey! We appreciate your feedback from an intern's perspective, and are so glad you find Offero to be user-friendly. Offero definitely is a robust system with lots of in-depth features—it was designed that way to meet the comprehensive needs of our customers. Thanks again for taking the time to share about your experience with Offero!

Replied October 2022

Jo C.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Reviewed October 2019

Ease of Use

More volunteer are using Offero than with our previous volunteer software. I deal with less problems with this software, giving me more time for other aspects of my job.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple program, yet fulfills all needs. Reports are a breeze

Cons:

At first it was like learning a new language, but as I used it more the transition became easier

Reasons for switching to Offero

Volgistics was too clunky. The support was only online and made it hard to communicate problems. Volgistics was limited and as a end user we were unable to suggest changes or ask for new features. Running reports was hard and time consuming.

Vendor Response

Thank you for the great review, Jo! We are so glad to hear that Offero is easier for your volunteers and allows you more time to do the rest.

Replied October 2019

Bobbi T.

Verified reviewer

Hospital & Health Care

Self-Employed

Used weekly for more than 2 years

Reviewed February 2024

My go-to Volunteer Helper

Overall, it's a great tool to streamline my volunteer contribution. Also, when I had an strange issue on my iPad, I was able to talk to a real person on the team.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Using this system as a volunteer across different organizations along the Front Range has been a breeze. I love how easy it is to track my hours and mileage, and pulling up reports is a snap. Plus, seeing who else is signed up for activities helps us coordinate rides to more remote sites.

Cons:

My only wish? More activity options to choose from!

Vendor Response

Hi Bobbi, thank you for the review! It's great to hear that Offero is helpful to you as a volunteer. We pride ourselves in providing excellent support to our customers. Thanks for volunteering!

Replied March 2024

Bailey T.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 2 years

Reviewed November 2022

Streamlined Volunteer Management

Overall, we are very impressed and happy with Offero. This system has been a gamechanger in how we manage our department.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our organization thoroughly enjoys how in-depth the system can track hours, record important information and streamline the process from volunteer application to an individual being an onboarded volunteer. What we like most about this software is it has centralized our process of volunteer management. We are able to use this platform for recruiting, applications, onboarding, recognition, mass communication and volunteer hour documentation.

Cons:

At this time, we wish there were more customizable fields in a volunteer's profile. We'd like to track a few items which the system does not currently have, which would be solved if we had the ability to create our own fields.Also, reports can be limited. We see benefit in being able to have a blank report and select fields to grow customized reports rather than preset reports.

Reasons for switching to Offero

In the past, we utilized 5 systems to manage our volunteers. This system was able to centralize our processes.

Vendor Response

Thank you for taking the time to review Offero, Bailey! We are so glad to hear that Offero has been a game-changer for how your organization manages volunteers. We'd be happy to look into any additional custom fields you need. Please submit a support request so we can connect further and get this taken care of. We appreciate your feedback and the opportunity to serve your organization.

Replied December 2022

Becky M.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Major upgrade for managing volunteer programs

We are a large, complex, statewide state government agency that engages thousands of volunteers each year. Offero helps us manage our volunteers, who are key to achieving our mission. Feedback from staff and volunteers is mostly positive, confirming that this software helps save time and make our volunteer programs more effective.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Offero is modern, robust, and visually appealing for volunteers, staff, and program participants. This was a major upgrade for us, and some of the tools that have been most beneficial or have the most potential for our organization include: activities, shifts, emailing within the system, courses, awards, tags, and being able to require waivers. We are also looking forward to better utilizing features like custom volunteer applications, feedback requests, and adopters. The staff at Offero are also passionate and dedicated to understanding your organization and ensuring your experience is positive.

Cons:

Because Offero has so many features and functionality, especially compared to our previous software, it has been a big learning curve for staff and volunteers to understand and use the system. Some terminology was also a bit challenging for us to get used to (such as Volunteer Groups and List Management). I would like to be able to search for volunteers by geography more easily, and am interested in more robust options for managing partner organizations.

Reasons for switching to Offero

Partly because our previous contract had expired, and partly because we needed a more robust, modern, and easy to use software to manage 4,000-6,000 volunteers each year.

Vendor Response

Thank you for the fantastic review, Becky! It's great to hear that Offero helps your staff and volunteers operate more efficiently. We are excited to let you know that both of the desired features you mentioned are on the wishlist as enhancements we will be adding in the future. Thanks again for the feedback and the opportunity to serve your organization.

Replied October 2022

Verified

Reviewer

Program Development

201-500 employees

Used weekly for more than 2 years

Reviewed February 2024

Have volunteers? You need this program!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of program scheduling and registration, helps to provide critical information to volunteers and participants.

Cons:

I have no cons for Offero! This product is immensely helpful.

Vendor Response

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Offero has been immensely helpful for your program scheduling and registration needs. Providing critical information to both volunteers and participants is a key aspect of what we aim to achieve, and we're delighted to know that you've found our platform effective in this regard.

Replied February 2024

Pam M.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for less than 2 years

Reviewed August 2018

Offero Comments

The Offero system has given us the ability to combine several programs and communication systems all in to one easy to use system. We can now schedule volunteer projects, shifts, events and community programs all within one system and calendar.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been working with the Offero system within our department for almost 2 years. It is easy to navigate, user friendly and because it is used by partnering agencies, our shared volunteers are very familiar with the system. Tech support is responsive and always available for questions.

Cons:

It would be great if the system could accept payment for programs. I think more agencies would be interested if this were an option.

Vendor Response

Thank you for your kind review, Pam. Nothing makes us happier than hearing your organization and volunteers enjoy our system and find it user-friendly. We are excited to share that the ability to accept payment for activities is on our product roadmap. Thanks again for taking the time to share your experience with Offero.

Replied August 2018

Nik B.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for less than 2 years

Reviewed August 2018

Amazing Volunteer & Event Management!!

Offero is great and they are quick to respond to our questions. And it has been amazing to see them add so many enhancements since we starting using them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Offero is fantastic. There isn't anything else like it on the market. We use it daily to help us manage our volunteers and organize our events.

Cons:

I'm getting picky here, but it does take a little while to figure out where all the different administration settings are located. But once you get the hang of it, it is easy to add, edit, and customize everything.

Vendor Response

Thanks so much for the glowing review, Nik! We are happy to hear that you are enjoying the system and our enhancements. We will be taking your feedback on the location of the admin settings into consideration. Thanks again for the review and for being a loyal customer.

Replied August 2018

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