Silent Auction Pro 2026: Benefits, Features & Pricing

Wondering if Silent Auction Pro is right for your organization?

Our Auction Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Silent Auction Pro

4.8

(402)

Pricing

Starting at $449.00 per year

About Silent Auction Pro

Silent Auction Pro is a cloud-based event management solution designed for charitable institutes, clubs and other nonprofit organizations. It provides tools to manage contacts, track donations, bundle auction items, generate reports and integrated credit card processing.

Silent Auction Pro covers mobile bidding, online bidding and live auctions. It allows event managers to organize contact lists for both donors and attendees. Customize a landing page and send invitation emails to attendees. Organizers can notify bidders when they have won items via email and text.

It can project and display a leader board highlighting current auction statuses. Members can manage their profiles, enter bids and track progress for items they bid upon. Event organizers can also sell tickets online and plan seating arrangements for events. Customer support is offered via email and over the phone.

Silent Auction Pro Screenshots

Silent Auction Pro Pricing and Plans

Starting price: $449.00 per year

Free Trial

Free Version

Mobile Pro

$899.00

per year

Plan includes:

Custom Color Branding
Instant Login for Guests
Sponsor Logos & Links
Donation Photos
Donation Videos
Batch Process Cards
Store Credit Cards
Reporting
Raffle Tickets and Winning Ticket Selection Tool
Multifactor Authentication for Easy Sign In

Bidsheet Pro

$649.00

per year

Plan includes:

Ticket Includes Items
Custom Banner
Seating Management
Thank You Letters
Bidder Self Check-Out
Text bid winners
Scheduled Notifications
Leaderboards

Mobile Plus

$749.00

per year

Plan includes:

Online Auction Catalog
Custom Donate Page
Bid From Mobile Device
Bid From Desktop
Text Outbid Notifications
Bid Extend
Bidder Self Check-Out

Bidsheet Plus

$449.00

per year

Plan includes:

Basic Ticket Sales
Text bid winners
Unlimited Users
Manage Contacts
Manage Donations
Bundle Auction Items
Store credit cards

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Silent Auction Pro Features

Popular features found in Auction
Absentee Bidding
Alerts/Notifications
Billing & Invoicing
Buy Now Option
Event Management
Inventory Management
Live Auction
Payment Processing
Proxy Bidding
Silent Auction
Watch List
More features of Silent Auction Pro
Activity Tracking
Alumni Management
Attendance Management
Attendee Management
Auction Management
Bid Management
Campaign Management
Campaign Planning
Catalog Management
Communication Management
Contact Management
Contribution Tracking
Credit Card Processing
CRM
Customer Data Management
Customizable Branding
Customizable Fields
Customizable Reports
Dashboard
Data Import/Export
Donation Tracking
Donor Management
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Event Scheduling
Event Ticketing
Event Tracking
For Nonprofits
Member Database
Membership Management
Mobile Access
Mobile Alerts
Mobile Giving
Online Auction
Online Bidding
Online Giving
Online Ticketing
Personalization
Pledge Management
Point of Sale (POS)
Promotions Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reporting/Analytics
Reporting & Statistics
Search/Filter
Seating Map
Sponsorship Management
Summary Reports
Ticketing
Ticket Reservations
Volunteer Management
Website Management

Silent Auction Pro User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

4.5

Value for money

4.8

Customer support

5.0

Functionality

4.7

Ciera M.

Verified reviewer

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Wonderful Product!

Previously 4

We have increased our profit every year using Silent Auction Pro. The Auction setup is wonderful. I cannot imagine using any other product! 10 out of 10!

Ratings Breakdown

Ease of use

Previously 3

Value for money

Previously 3

Customer support

Functionality

Previously 3

Pros:

I love the changes that were made this year. The site looks great on mobile use. It was SO easy to get help when needed and Becca made a sheet for me that I needed that saved me SO much time!!!

Cons:

I wasn't a big fan of the seating chart feature. I think it could be helpful for some people but there were just too many variables for us to use it. This wasn't a big deal to us at all.

Nick P.

Verified reviewer

Individual & Family Services

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed March 2025

Review of Silent Auction Pro

Overall awesome experience from the program to the support. A+

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, and significant improvement in organization.

Cons:

Need a few more customization options for quick buttons or easy finds.

Reasons for choosing Silent Auction Pro

Ease of Use of the product with the options we needed.

Craig W.

Verified reviewer

Civic & Social Organization

11-50 employees

Used unspecified for more than 2 years

Review source

Reviewed October 2019

Allowed us to take our Silent Auction to the next level.

Previously 4

We are a small volunteer group and this system fit right in to our needs. We were doing everything by hand, using Excel spreadsheets to do everything. This software has been an absolute lifesaver for us.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Pros:

The system allows you to organize and keep track of donated items. The speed which we are able to check in and checkout customers is unbelievable!

Cons:

This system fulfills all of our needs at the present time.

Steve H.

Verified reviewer

Education Management

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed September 2024

Solid Auction Platform to use.

Overall, a good experience. We will continue to use it for our auction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform fits our needs quite well. The Silent Auction Pro staff are very helpful and responsive to your needs.

Cons:

I have found it hard to navigate at times. Trying to find the exact place I need to go to do what I want.

Reasons for choosing Silent Auction Pro

The price and features seemed to match our needs.

Vendor Response

Hello Steve! Thank you for taking a minute to share your thoughts. While I am very glad you had an overall positive experience; I'm also very open to hearing suggestions about the navigation or other enhancements you'd like to see. Our software is built on customer suggestion and we are always looking for great ideas. Thanks for being a longtime customer. We look forward to serving you in the future!

Replied September 2024

Marissa L.

Verified reviewer

Education Management

201-500 employees

Used monthly for more than 2 years

Review source

Reviewed April 2024

3rd times is the charm!

Great! I will use SAP again next year for our Auction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is my 3rd year using Silent Auction Pro for my kids school Auction. The program is great and the staff are wonderful and very helpful.

Cons:

I wish I could run a report the way we need it for item distribution after the auction. Instead of going into a large report and sorting it in Excel. Would be great if it just sorted by winners names all the items they won.

Reasons for choosing Silent Auction Pro

Sales call was great, I liked the look of the software, and ease of use.

Reasons for switching to Silent Auction Pro

The other product was not user friendly. Very hard for me to work with.

Vendor Response

Marissa, thank you for the review! I'm sorry you didn't find the "down and dirty" report showing items by winner. It's available under the Check in & Check Out menu item! Remember, we are always a phone call away and happy to help anytime! Thanks for being a great customer!

Replied September 2024

Vickie S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed October 2022

Silent Auction Pro is Very-User Friendly

Overall, I love using this software as they made it so easy for me using it for my first time. It is very user-friendly and the tech support team is amazing and was always available to help! They basically held my hand through it all! That is what I appreciated the most. You guys rock!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In my second time using the software for new online auction event, I love that software recognizes previous donors and if you want to add a donation you can select donation from previous year and update details like value, expiration dates, etc. without having to duplicate the work, and you don't have to upload photos - just use the same ones you had before. That was a huge time saver for me.

Cons:

One sections you go in to Manage Online Bidding, you can see all of your auction items (and the ones that are bundled) with their assigned #, you click on the auction item number and can see all the photos of bundled items and total value and starting bid. There were times I wanted to know what is value of each or even the description of each bundled item while in that section but there was no option to click on while in there. The nice thing is for what I wanted to know was in a different section so I had to exit that section and go to another area to get the info I wanted then go back to Manage Online Bidding.

Reasons for choosing Silent Auction Pro

We had to pivot with our events during COVID-19 and had to go with an online option due to in-person restrictions at the time. We chose Silent Auction Pro because the pricing was reasonable and it was our first year. Going with Silent Auction Pro was the best decision we made, which allowed us to open up our auction to all donors.

Kaylee F.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used other for less than 6 months

Review source

Reviewed March 2021

Overall Excellent Experience with Software and Support

We were overall very pleased. It provided a greater reach than we would have ever been able to achieve with an in-person silent auction. We loved the versatility, the ease of use (after learning), and the support. We'd absolutely recommend this to another organization and will be using it again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use: The software is very easy to use after spending a little bit of time familiarizing yourself with it. They have numerous help pages and even some youtube videos that help you learn the software. Additionally the technical support was out of this world (see Tech Support is Outstanding). We also loved that numerous people can enter donation items so that the cumbersome task of entering items is not tasked to one person. Reasonably priced: It is reasonably priced, relative to other similar softwares, and the support alone was worth the money. Originally, we thought the fees were slightly high, but after investigating other software pricing, and after our experience with this software and their support, the annual fee (which allows for as many auctions/events as you'd like within a year) and the 2.0% taken from high bids were nothing, and we would absolutely do it again. Tech Support is Outstanding: The event coaches are very friendly and incredibly helpful. They help you get started, make suggestions along the way, and they are there to wrap up afterwards as well. We had an IT problem at 9:00pm CST. I called in, my event coach answered me, and she had tech support looking into my problem immediately. Every tech call was answered or gotten back to within an hour. Overall Great Features: The user pages looked stunning, most features you'd want are available. We really enjoyed our use of the software and are looking forward to our next auction.

Cons:

Takes Time to Learn: The administrative pages are slightly cumbersome to navigate in the beginning. They take time to learn, although that is probably true of every auction software. Some Features Not Available: There were a few features that were not available that we would have liked to have seen, such as an option for the public to view all bids placed on an item with bidders names or without, similar to an in-person silent auction. The Donate Button (Fund-a-need) was not intuitive for our users and confused them. Administrative Pages: Looked a bit dated. For a new software, we would have expected everything to be a bit more up-to-date looking. However, the user pages were very nice looking for the actual auction. Additionally, it would be great if there was a "view as user" option to be able to see what your changes look like once you've made them in the administrative account. It was cumbersome to have a user account and an administrative account and have to switch between the two constantly to be able to view things we were changing in the administrative account. Also the software won't let you have two logins open at the same time.

Reasons for choosing Silent Auction Pro

The support, the features, and the integration between it and Blackbaud (eTapestry). Our decision was based off of the reviews we read and the support we received even before we bought the software.

Robert H.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2019

Round 2; Regrouping

I loved the software. We had used BidPal/OneCause prior but the cost model was unbearable for us this year. With Silent Auction Pro we pay after the first event; nothing upfront. Capped fee% and low fixed cost are benefits. Credit card processing (we used WorldPay) fees are lower (and no monthly fee), making the total cost lower. Software is feature-rich. This can be a double-edged sword as features can add complexity. Help is always available and phone support was awesome. Overall, the features are worth it. Ability to 'stage' or start a new event while keeping a recently finished event active for a bit would be a welcomed improvement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Features, Performance and Support were all Excellent.

Cons:

Registration and PW requirements for bidding . No import (from spreadsheet) capability. Understandable, but would have been nice. They do offer to import for you at extra cost. They must have had bad experiences... It turned out to be less an issue than I thought. They were very upfront about it and it was not a surprise.

Reasons for choosing Silent Auction Pro

Cost/payment model. There were some interpersonal issues as well but did not drive the ultimate decision.

Reasons for switching to Silent Auction Pro

Cost and payment model.

Jelaila G.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed November 2024

Initiative makes ALL the difference. 10/10!

I was very impressed by the Silent Auction Pro team. The initiative makes ALL the difference.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the personal nature of the customer service team. They were ALWAYS available. Coming from someone hosting their first-ever fundraiser, I felt so relieved to have their support. They checked in often, highlighted things I had missed, reminded me of deadlines, and personally helped throughout each specific process. Thanks team!

Cons:

User-friendliness, customer service team, reports, easily accessible data, and overall layout of site.

Vendor Response

Thank you Jelaila! We are so glad that you found our software easy to use and feature-rich. We are built on customer suggestion and take pride in the level of service we provide to our customers. We are excited to help you and your team with your next fundraising event! Thank you for your business!

Replied January 2025

Frank P.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed September 2024

Family Promise of Montgomery County Loves Silent Auction Pro

The Staff does an excellent job coaching you throughout the entire event process; from setting up the event, creating tickets, posting auction items and ultimately closing out the event. A very patient, professional and knowledgeable staff that is excited to help at all times...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Silent Auction Pro helps make your event stay on track. The software does a wonderful job keeping up with your money and donors which is extremely important in the non profit word.

Cons:

Need an export to QuickBooks tool (which I hear is in the works)!

Vendor Response

Frank, thank you! We appreciate your kind words and look forward to supporting you and your team in future events. We will keep you posted on the integrations!

Replied September 2024

Showing 1 - 10 of 402 Reviews

See All Reviews