Groomsoft 2026: Benefits, Features & Pricing

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Wondering if Groomsoft is right for your organization?

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Groomsoft

4.9

(36)

Pricing

Starting at $29.95 per month

About Groomsoft

Groomsoft is a cloud-based software designed to help pet grooming businesses manage operations related to bookings, reservations, payments, billing and more. The platform enables organizations to create recurring appointments and block services for holidays/vacations using a built-in calendar and track client status as completed, late or no shows.

Groomsoft includes a notification functionality, which allows users to send booking confirmation using custom messages and email reminders. It offers a host of features such as checkout tracking, credit/debit card processing, customer and pet tagging, vaccination monitoring, image uploads, historical records, customizable templates and more. Additionally, supervisors can run marketing campaigns through integration with MailChimp application.

Groomsoft allows managers to generate and export reports into CSV files to gain insights into breeds, customers, products and services, sales, expenses and more. Pricing includes monthly/annual subscriptions and support is extended via phone, email and other online measures.

Groomsoft Screenshots

Groomsoft Pricing and Plans

Starting price: $29.95 per month

Free Trial

Free Version

Grooming Shops

$29.95

flat rate, per month

Plan includes:

2-way text appointment reminders.
Bulk messaging (perfect for marketing or letting clients know it's time for an appointment).
Automated vaccination tracking.
Online booking.
Time Clock
Google calendar sync
Customize and send an unlimited number of waivers/contracts that can be signed by your clients via text or email which when signed is automatically stored within that customer's profile.
An unlimited number of users and file/pet photos uploads.

Mobile Groomers

$39.90

flat rate, per month

Plan includes:

Optimize route and "Show when I'm close", with Mapping for Mobile groomers.
2-way text appointment reminders.
Bulk messaging (perfect for marketing or letting clients know it's time for an appointment).
Online booking.
Customize and send an unlimited number of waivers/contracts that can be signed by your clients via text or email which when signed is automatically stored within that customer's profile.
An unlimited number of users and file/pet photos uploads.
Automated vaccination tracking.
Time Clock
Google calendar sync

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Groomsoft Features

Popular features found in Pet Grooming
Billing & Invoicing
Confirmations/Reminders
Customer Database
Email Marketing
Mobile Grooming
Online Booking
Recurring Appointments
Service Catalog
Staff Management
More features of Groomsoft
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Calendar Management
Calendar Sync
Client Management
Client Portal
Commission Management
Credit Card Processing
Customer History
Customizable Branding
Customizable Templates
Discount Management
Electronic Forms
Email Reminders
Employee Time Clock
Multiple User Accounts
Pet Birthday Tracking
Pet Grooming
Real-Time Reporting
Reporting & Statistics
Sales Reports
SMS Messaging
Third-Party Integrations
Vaccine Management
Wait List Management

Groomsoft Integrations

Mailchimp

Google Maps

Groomsoft User Reviews

Overall Rating

4.9

Ratings Breakdown

86%

14%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

5.0

Functionality

4.8

Shelley M.

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Ease of use

I have had an overall positive experience with Groomsoft. The prices have been reasonable in comparison to other subscription prices. I would highly recommended to anyone that is running a grooming business. It is paperless, a good place to store grooming instructions, and record pass grooms comments. As well as, incidents and customer complaints to avoid future issues with clients. It allows you to set appointments anywhere (mobile phone, home computer, etc). It is a good place to keep track of finances. It easy to see at a glance from month to month and year to year how well the business is doing. In the past, if I had a problem it was easy to get someone from customer support on the phone to walk me through my issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been using Groomsoft for over over three years. It is easy to use and train employees to use. It allows us to keep track of customers, prices, pass and present groom instructions, incidents, and comments.

Cons:

Can be confusing to set recurring appointments. Especially when a customer ask for their next appointment. If a customer cancels or changes a recurring appointment it is hard to reset the appointments or restart the appointments from that time on.

Vendor Response

Hi Shelley, Thank you for the great review it really helps us make Groomsoft better for everyone. The Groomsoft Team :-)

Replied January 2019

Janis J.

Verified reviewer

Cosmetics

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2020

Groomsoft is 4 stars!!!

Immediate reminders without having to do anything but put the appointment on the calendar. Picture of dogs are incorporated in the client's information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use but even more importantly, customer servi ce is AMAZING!!! They answer questions quickly and help you in any way possible. I am extremely impressed and so happy I switched from another software that was expensive and I couldn't use half of it.

Cons:

I wish it could be integrated with the google calendar so I didn't have to do things twice. Eventually we may use the calendar by itself but right now we are set in our ways with Google.

Reasons for choosing Groomsoft

Cost, maps for mobile, ease of program, all information in one spot

Reasons for switching to Groomsoft

Spending too much on a program that wasn't helping me.

Vendor Response

Hi Janis, Thank you for the great review! We are here to help! -The Groomsoft Team

Replied July 2020

Denise C.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2021

Groomer Software

So far really good No issues,easy to see on screen Well appointed and all employees like it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use all employees like it have had zero issues

Cons:

Nothing so far not inly myself using it everyone is able to

Vendor Response

Hi Denise, Thank you for your great review. Please do not hesitate to call us with any questions. :-) -The Groomsoft Team

Replied February 2021

Katie W.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Great Program!

Overall we have been very happy with Groomsoft. I love that you take suggestions and upgrade it regularly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to make appointments anywhere and any time. I can easily see what is booked for which groomer at a glance. It really is very easy to use once you learn it. The customer service, as rarely as Ive used it, is fantastic and fast.

Cons:

It takes a little while to figure out all the ins and outs. I feel like some things are a little repetitive and others are not as useful as they could be. I love the idea of the waiting list but am finding that if i move an appointment as opposed to creating a new one, it stays on the waiting list. I also would love to change the time that the reminder texts go out and haven't been able to figure that out.

Vendor Response

Hi Katie, Thank you for the great review. :-) A team member from support will be emailing you so we can better understand your experience while using the waiting list and help answer your question about changing the appointment reminder times. The Groomsoft Team

Replied January 2019

Eri T.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Precious Groomsoft!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Its quite efficient! Life saver. We are a team of 4 groomers and we all are very satisfied on how easily we can set up appointments keep grooming notes, and super easy access to read previous grooming notes, upload pictures of doggies, running commission and tips reports, tender a transaction is wow!! its all there.!!

Cons:

The only thing missing is online booking feature. I use square appointments and its a pain updating appointments to groomsoft. When will it be available?

Vendor Response

HI Eri, Thank you for the great review. We are always working to add more features to Groomsoft and online booking is on our list for 2019. Please call us at 866-677-0909 or email us at support@mrrtech.com if you have any questions. Have a great day! The Groomsoft Team :-)

Replied September 2019

Scott W.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2023

Good value for worthwhile program

Enjoying getting organized for our new shop

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use the software and the text system

Cons:

Using program on your phone is a little challenging

Reasons for choosing Groomsoft

Easy on the budget

Vendor Response

Hi Scott, Thank you for the great review. The Groomsoft Team

Replied September 2023

Michelle A.

Verified reviewer

Individual & Family Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed January 2020

Great Software

My overall experience with Groomsoft is great, however, I think it is funny that the sex of the pet changed to gender as a selection instead of male or female. None of the dogs I have groomed have told me they feel like a different sex than they were born. That's just a human thing. It's silly that gender is a selection for a pet. Ha ha.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can design my own work orders Affordable price

Cons:

Text reminders are not included in the basic price, It cost more money to have text reminders for my clients.

Vendor Response

Hi Michelle, Thank you for the great review. The Groomsoft Team :-)

Replied January 2020

Judy N.

Animation

Self-Employed

Used daily for more than 2 years

Review source

Reviewed February 2019

Love this iCloud appointment service

This software became available approximately 1.5 years after I started my business. Lifesaver! I was so tired of all the laborious record keeping I needed to do on calendars, spread sheets - Keeping handwritten grooming notes on cards etc. I always felt things were incomplete. Groomsoft saved my sanity and I gained confidence. Always a glance away is the schedule and details needed for grooming my furry clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and can be accessed through all of my smart devices as well as the desktop computer. Away from the grooming shop, no problem I can set appointments on the fly if I receive texts or phone calls from clients.

Cons:

Can not say there's any thing I feel negative about.

Vendor Response

Hi Judy, Thank you for the great review. :-) The Groomsoft Team

Replied February 2019

Leigh W.

Verified reviewer

Consumer Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2019

I love it

I love that I can access the program anywhere and at any time. The report features are super convenient. Text reminders are a God send! The new mass text feature is wonderful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its packed with features and is affordably priced!

Cons:

Not being able to easily identify days off. Not being able to add multiple vacations, or individual vacation days.

Vendor Response

Hi Leigh, Thank you for the excellent review. :-) Your suggestions are great and will help us make Groomsoft even better. -The Groomsoft Team

Replied March 2019

Wendy M.

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Great Program

I have nothing bad to say at all. When I have ever had an issue, or even an idea , I email Groom soft and get a response with in hours. They fix the problem or help me fix it, and they actually look at the ideas that I have submitted and even put one to use. This is a great addition to your business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is easy to navigate and make changes. I love that there are so many things you can do with this other than just scheduling appointments

Cons:

The help menu could use some work with subjects that or not common and if they are maybe a one word search for them.

Vendor Response

Hi Wendy, Thank you for your great review and feedback. :-) The Groomsoft Team

Replied January 2019