Forj 2026: Benefits, Features & Pricing

Terrific! Member engagement is easy. No annoying advertisements! I've tried aberrant other un-named platforms. This is by far the easiest to use. The UX is very appealing. It is like having a private social media platform without the googlesque experience.

The support has been excellent and the customer service is extremely effective. With a smaller staff, Mobilize can't always get to everything that's requested which for our purposes can occasionally be frustrating, but also completely understandable. Our initial strategy sessions helped to prepare for our launch in many ways, but I also feel as though I went in somewhat ignorant to many features of the platform even after plenty of investigative work. The platform is effective in getting important messaging out and hosting group spaces for topic-specific groups and regional groups, which is something we didn't historically have.

We wanted a space where our members can find each other in an easy and flowing manner. Mobilize has given us the most amazing customer support and help to try and get to that goal. We feel that they are very committed to us!

Overall, Mobilize has improved our volunteer and community management. Although it can be "clunky" at times, Mobilize enables us to communicate to both individuals (private messaging) and community-wide (announcements) better than before. It also creates an environment for members to reach each other. In addition, working with the Mobilize Support Team is great! Whenever we have a question or problem it is easy to get help and a solution.

The Mobilize team was very helpful from day one. We came into it with what I realize now was a somewhat limited idea of what was actually possible with a community platform, so having Mobilize guide us through the settings during onboarding helped us see all the things that we were missing. It’s always nice to have a second set of eyes to check your work when you’re setting up any new program, and even better when they take the time to hold your hand and walk you through it. Adding our customers to the community was super easy and I’ve found it very straight-forward and intuitive to navigate around and adjust settings as needed. But I can’t say it enough - the ability for customers to see our posts and interact conveniently via email is a fantastic feature. It was a game changer for us.

Really great. So much support to set up your community, so much support to reach healthy community benchmarks, really great response time from the troubleshooting time, great transparency in product roadmaps.

Over all I have really enjoyed the product. We use it as a replacement for an aging listserv. It was intended to replace group lists and archiving of conversations. What it ended up going was that AND facilitating easier discussions among our user groups. Adding and removing users is a breeze and while it takes seconds to create new groups, it does take some effort to get everything aligned with community standards and customization. that being said its that flexibility that makes it what it is so I cannot fault them for that.

The Mobilize Community is the best way I've found to connect my members to the board, staff, and each other. It allows each person to be an expert in something and to share that expertise, becoming more of a leader. I cannot recommend it strongly enough!