PIMS Dialer 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $150.00 per month
About PIMS Dialer
The PIMS Dialer is flexible, scalable, and secure. It’s a cloud-based application, and the servers are housed in a state-of-the-art facility that’s operated around the clock, delivering extremely reliable uptime. Companies can customize PIMS to any unique dialing strategy. Each client is assigned their own specific servers, so PIMS can support companies large or small.
PIMS Dialer is a call center solution that offers dialer and PBX solutions built-in for any business vertical. Scripts are automatically displayed for agents to read, with information such as name and address already populated. The auto-dialer connects live calls with the next available agent. The outbound caller ID can be adjusted to a specific campaign, varying based on lists and area codes.
Blended sessions give agents the ability to handle outbound and inbound calls. They can call unlimited alternate numbers until they’re able to reach someone. The system will also schedule an automated call back for specific agents or the first one who can take it. Time zone restrictions account for different states and days of the week. Management can easily monitor or barge calls for compliance, improving the overall custo...
mer experience.PIMS Dialer Screenshots

PIMS Dialer Pricing and Plans
Basic
$150.00
Plan includes:
- Broadcast
- Call Recording
- Inbound/Outboud and Blended Call Handling
- Monitoring
- Scalable to Hundred Seats

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PIMS Dialer Features
- Popular features found in Call CenterCaller IDCall LoggingCall MonitoringCall RecordingCall RoutingCall ScriptingContact ManagementCRMDashboardIVRQueue ManagementReporting/Analytics
- More features of PIMS DialerAlerts/EscalationAPIAuto-DialerAutomatic Call DistributionBlended Call CenterCall DispositionCall ReportingCall SchedulingCall TransferCampaign ManagementCampaign Specific Caller IDFCC ComplianceFTC ComplianceInbound Call CenterLead ManagementList ManagementManual DialerMonitoringOutbound Call CenterPredictive DialerPreview DialerProgressive DialerText to Speech
PIMS Dialer Integrations
PIMS Dialer User Reviews
Overall Rating
4.5
Ratings Breakdown
5
62%
4
24%
3
14%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.3
Value for money
4.9
Customer support
4.6
Functionality
4.6
Have you used PIMS Dialer and would like to share your experience with others?

Keith B.
Verified reviewer
Used daily for more than 2 years
Review sourceReviewed July 2018
Had a good experience using the software.
5
Increase efficiency in making bulk dialling.
Ratings Breakdown
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Joel p.
Marketing and Advertising
2-10 employees
Used daily for less than 2 years
Review sourceReviewed November 2016
Maximum Functionality at minimal price
5
When we first started our search for a dialer it appeared we'd be price-limited to a basic power dialer, something that basically just dials the number for you when you tell it to. We were blown away by the full list of features that were available with PIMS at an extremely reasonable price. Down time has been under 5 hours over the entire year and that included scheduled maintenance! I really enjoy working with this company and look forward to long lasting business relationship with them.
Ratings Breakdown
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Ekaterina S.
Used unspecified for unspecified
Review sourceReviewed July 2015
Open source dialer-great value for money! Great service and support.
3
I have been working with dialers since 2011. Open source dialers are great, functional and affordable. PIMs customised to perfection with great, user friendly interface at the agent and the administrative sites. On top of these great features, they have technicians on the phone live, ready to help you and your staff 9-5 Mon-Fri! Great company, great service and unmatched value for the money! Highly recommended!
Ratings Breakdown
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Jon I.
Verified reviewer
Insurance
2-10 employees
Used daily for less than 12 months
Review sourceReviewed November 2016
So glad to have found PIMS
4
PIMS Dialer has got to be the best value for your money. I have used PIMS for almost one year now. Compared to other dialers I have used (about five) I can say PIMS is very dependable and simple. Although the design and features seem a bit rusty, the functionality of the dialer is solid. NO complaints when it comes to functionality. Some of my favorite highlights are dialing high-speed (up to four numbers at once) and the customized call disposition. So far, Customer Support has been outstanding. I can usually get a hold of someone on the phone, but if not, I am glad to say I haven't waited longer than 24 hours for a response when I need help. The technical issues I have experienced were quite minor and
Ratings Breakdown
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Michael A.
Marketing and Advertising
Self-Employed
Used daily for less than 12 months
Review sourceReviewed January 2017
User friendly
5
The Pimsware team has been great and easy to work with! Being that I am a small company the service they provide for a single user and for the price and what you get is amazing. I shopped around for a month or so and they were the best outfit!
Ratings Breakdown
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Marc M.
Consumer Services
2-10 employees
Used daily for less than 2 years
Review sourceReviewed November 2016
Very happy
5
It takes a little bit of brain power to set up the dialer, but once you have it "down" it's amazing.
Ratings Breakdown
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Nelson B.
Financial Services
2-10 employees
Used daily for less than 12 months
Review sourceReviewed November 2016
Best Value
4
Have used other suppliers but pricing was way to high best service - reasonable cost good tech support
Ratings Breakdown
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Rhona P.
Used unspecified for unspecified
Review sourceReviewed February 2015
Best Dialer
5
System: - easy to use - dialer exceeded our expectations - helped our business to grow - yielded productivity and efficiency, therefore, more income and saving cost for the business - most affordable dialer in the market that gives us unlimited talk time - good call quality Services - people from PIMS are accommodating on our requests - since our business is new with this system, they clearly explained how we can set-up and use the dialer - even after setting up and starting the system, their representatives and IT folks gave us a call to see on how we are using the dialer and if there are any further questions
Ratings Breakdown
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Jeffrey M.
Banking
2-10 employees
Used daily for less than 6 months
Review sourceReviewed November 2016
GREAT CUSTOMER SERVICE AND PRODUCT
5
An amazing team over at Pimsware. I highly recommend their product. It's been a great fit for our firm and not to mention the customer service was spot on. If you're teetering about using them, give them a try, it's worth it.
Ratings Breakdown
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David B.
Used unspecified for unspecified
Review sourceReviewed May 2015
Wonderful Experience
5
It was my experience that all the folks around the PIMS Dialer have been supportive, exceptionally responsive and otherwise terrific. A great group of folks who were all over any of my brand new growing pains and user inexperience at the speed of light. The support staff never once made me feel slow or inadequate, but answered all my questions with patience and clarity. Would use these folks again in a heartbeat if the situation for the need of a predictive dialer again appears on my horizon.
Ratings Breakdown
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