Inngenius PMS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Inngenius PMS

4.9

(30)

Pricing

Starting at $4.50 per month

About Inngenius PMS

InnGenius PMS is a cloud-based hotel management solution that provides front-desk management, housekeeping, booking and point-of-sale (POS) capabilities. The solution suits the needs of small hotel owners and managers.

The InnGenius PMS calendar feature enables users to track occupancy status and monitor room availability. Front-desk managers can review room availability on a daily, weekly or monthly basis. Further, the software enables front-desk professionals to make group bookings with the help of an interactive scheduler.

The housekeeping module enables managers to monitor housekeeping and occupancy status, and hotel staff can assign team members to different rooms and schedule housekeeping duties within designated timelines.

InnGenius PMS integrates with payment gateway platforms such as Authorize.net and PayPal. Its integration with Google Analytics allows managers to track website performance.

Inngenius PMS Screenshots

Inngenius PMS Pricing and Plans

Starting price: $4.50 per month

Free Trial

Free Version

Basic

$4.50

flat rate, per month

Plan includes:

30+ Reports
365-Day Support
Built-in POS Software
E-Commerce Analytics for Your Website
EMV Payment Gateway
Innconnect CRS Channel Manager
Innconnect CRS Website Booking Engine
Inngenius PMS Frontdesk Software
Revenue Analytics
Single Pricing Structure With a Low Monthly Payment Will Cover Everything You Need

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Inngenius PMS Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Inngenius PMS
Activities Booking
Billing & Invoicing
Billing Rate Management
Booking Notes
Built-in Accounting
Channel Analytics
Credit Card Processing
Dynamic Pricing
Electronic Payments
Employee Management
Extended Stay
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Housekeeping Management
Invoice Management
Maintenance Management
Marketing Automation
Multi-Channel Sync
Multi-Property
Online Booking
Payment Processing
Point of Sale (POS)
Price/Margin Management
Reporting & Statistics
Reservations Management
Restriction Management
Room Booking
Room Inventory
Single Property
Tax Management
Third Party Booking

Inngenius PMS Integrations

authorize.net

PayPal

Inngenius PMS User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

4.7

SAMANTHA D.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Great Software

I never have to worry about missing a reservation because all my booking channels are synced with Inngenius!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the Calendar I never miss a reservation.

Cons:

Nothing no complaints at all! everything is great

Nancy S.

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed January 2019

Great Hotel Booking And Channel Manager Software

This is definitely a program you will enjoy using and want to recommend to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I had been with another booking software but even after working with them for over a year, I was still having difficulty understanding how to use their program. Well I started looking around and found Inngenius. They gave a trial period and I found that even within the trial period I was able to use AND understand how to use their system. It is that easy to use. The personal customer care was incredible and very responsive. They go out of their way to make sure your issues are attended to. They also continue to add features to the software like an affiliate program, coupon codes and pre-authorization of credit cards which has been incredibly helpful. Another great feature is the ability to add several POS operations. Such as a gift shop and a lunch counter which can then be added to your guests bill or paid at the location separately. You will definitely be a happy camper with this product.

Cons:

There is one more feature I would really appreciate and that is an integration with third party auto-responders like GetResponse, MailChimp and Constant Contact. They do have a limited email capacity installed with their product so you can give your guests arrival information, etc. But it is not conducive to long term contact with your guests.

Vendor Response

Hi Nancy, thanks for the great review :D We do have automatic emails and several email rules that can be established like automatic birthday wishes and confirmation, check in, check out, etc.. We also have a customer list that can easily be imported to mailchimp, etc, I will get in touch with you so I can help you set up these things. We also have smtp settings you can set up in the system if this hasnt been done yet. Talk to you soon :)

Replied January 2019

Venera Z.

Hospitality

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed February 2019

Zenith.al Albania

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 4

Pros:

rate management, real time monitoring, minimize human resourcing

Cons:

extra add-ons, Bar POS, auto emails

Ceema D.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed January 2019

All-In-One System for your hotel

Overall an awesome system, with great customer support and unbeatable price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

High Quality All-In-One system. Easy to use, fast, very affordable & great customer service. Extensive Reporting capabilities. You can setup the rates for 23 months in 1 screen. Have capability to setup rules for Yield Management.

Cons:

I would like to see improvement in the booking engine to be on par with OTAs or other PMS providers. Would prefer to show rates only for the date selected. Would also like to see capability to have promo codes.

Vendor Response

Hi! Thanks for the review!! Yes we have promo codes now :) The instructions on how to use it is on the news feed. Hope you have a very profitable 2019 :D

Replied January 2019

Arber P.

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2017

Easy to use, good and responsive customer service, value for the money

Software: easy to use, visually likable, gets the job done, good statistics reports. Useful for small and mid-size properties. Customer Service: April and Seth are very supportive and helpful for any questions that you have. They are very patient and understanding even if some questions from end users are retarded :) which is a huge plus in today's customer support era. Value for money: very well priced. It gets the job done and saves you many hassles Overall: would recommend to all my colleagues and have done so far! Starting with only one property have recommended to 5 other property-colleagues which now use Inngenius

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Great customer support. They improve upon the software periodically adding new cool stuff.

Cons:

I would like for them to increase the number of xml connections with other OTAs

Vendor Response

Hi Arber, thank you so much for your review, you made me laugh :D We are so happy you have stayed with us and we really enjoy having you as our customer and also thank you so much for your referrals your business is very appreciated and we love helping you so don't ever hesitate to ask for help :) Can you send us some suggestions for OTA's? We will work on this as well, and we will also be adding booking suite soon which will do CMS and a lot of other cool stuff :D

Replied February 2017

Emre E.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

Amazing Sofware

Overbooking !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a Hotelier, I definitely recommend this software to all of my hotelier friends.The program is very useful and very easy to use. .I never faced with overbooking issue with this software. Customer support also amazing.I would like to thank CSR for his amazing supports. Yesterday almost 3-4 hours nonstop he helped us to manage room types and mapping in online reservation systems. Thank you very much İnngenius for such good software!

Cons:

Very useful,Very easy to use,Reservation engine, Channel manager system and pms alltogether helping to me to manage my systems easily.

Vendor Response

Hi Emre! Thank you so much for your review :) Please contact us if you have an overbooking. The only way that this will happen is if one of your room types are not mapped or if two people at the same time make the last reservation, which is pretty rare. If you are getting a lot of overbookings, then your system is not set up right. We do have the fastest response that the OTA's allow, so this is actually one of our strongest points as well as we are set up with Java and not a google app (system is much faster with Java).

Replied January 2021

Nima A.

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2016

Pound-for-pound, The absolute best property management system online

We own two independently-run hotels in the Caribbean (37 rooms and 50 rooms). We did a lot of research on property management systems before going with Inngenius. The great advantage in their corner is their customer service and tech support. They are always available, even after hours. When they are not in the office, they will reply to an email within minutes. For me, that was a game changer. We tried their 30-day free trial for our smaller hotel, and our staff liked it so much, that we decided to subscribe by day number 10. After a few months we decided to try it with our larger property. We had the exact same response from our staff there. It took us just seven days to change to a paid subscription. The good thing is that it's a monthly subscription and we didn't have to install anything. It's all online. I can access the system from anywhere in the world, and most importantly, the cost is way lower than anything that I found out there. There's a lot more that I could say, but I challenge you to compare it to the other systems out there. Put it to the test.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tech support and cost

Cons:

Nothing

Vendor Response

Thank you for your kind words Nima! We enjoy serving you and hope to continue to serve you for a long time to come and meet all your expectations in our partnership

Replied October 2016

Roshan P.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed January 2019

One of the best PMS systems i have used for independent Hotels!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely user friendly, simple to use and to the point!

Cons:

It's not highly customizable, i wish there were more customization options

Vendor Response

Thank you for your review Roshan! Hope you have a wonderful successful 2019!

Replied January 2019

Pamela L.

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Easy , Affordable and Great Service!

Fantastic! I HIGHLY recommend this program and its developers!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to set-up and how great it works with third party sites, such as Expedia & Booking.com! I am not very computer savvy and it was so great to work with the customer representatives (who are ALWAYS available) as they helped my set-up Inngenius PMS. I was amazed at how easy it was and how much it helped me to keep my business organized.

Cons:

There is only 1 very little glitch in the program. I wish it would always let me know when the customer is a repeat customer. Sometimes I find it hard to look up a past customer. Maybe this is an impossible request.

Roland W.

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed January 2019

Great for our small Business

At the beginning we have been trying to capitalize on all of the features which InngeniusPMS can give you. But after 2 years now, we scaled back a lot, just because i have noticed that the daily operation of our small property requires much less then anticipated. InngeniusPMS can be the right tool for everyone in the hospitality Business!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

InngeniusPMS gives us the whole package for an affordable price. From Frontdesk to POS operations.

Cons:

Dont dont have anything in my mind really, as a started our business with InngeniusPMS right from the beginning. As i am using it a lot from outside of home on mobile devices, i must say that there are a few glitches when using my android tablet.

Vendor Response

Thanks for the great review Roland! We really appreciate your business and wish you lots of wealth and success!

Replied January 2019

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