Optimy 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Optimy

5.0

(1)

Pricing

Starting at CA$110.00 per month

About Optimy

Optimy's Digital Engagement Platform allows users to engage with 5x more website visitors. Increase conversations with sales-ready prospects and convert more website browsers into buyers.

Toggle between text and live video chat, co-browse their screen and use one-click connect to forward hot leads in real-time to experts with the right answers.

Answer buyer questions faster with real human interaction—no more bad bot replies.

Use personalized buttons and banners to drive more chats. Higher chat conversion rates over our competitors.

Optimy can help staff your live chat and pass over hot leads.

Optimy Screenshots

Optimy Pricing and Plans

Starting price: CA$110.00 per month

Free Trial

Free Version

Basic

CA$110.00

per user, per month

No plan information available

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Optimy Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Optimy
Customizable Branding
Offline Form
Proactive Chat
Real-time Consumer-facing Chat
Real-Time Monitoring
Reporting/Analytics
Screen Sharing
Single Sign On

Optimy User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Optimy and would like to share your experience with others?

Melissa C.

Verified reviewer

E-Learning

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2022

Glad we switched!

Integrating Optimy has increased our live chats by 3x! As a busy team that has other priorities, we weren't always able to reply to our chats in a timely fashion, resulting in lost leads. Utilizing the Optimy team to be the first point of contact means all leads are replied to on average within 7 seconds! This has been a huge upgrade for our user experience. Optimy is incredibly accommodating and dedicated to ensuring everything is to our preference. Installation was easy and fast! We're so glad we made the switch!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Optimy was easy and fast to install. We love that the Optimy agents will reply to leads right away and filter and funnel the hot leads to our agents. It frees up our time and brings us into the conversations that matter most. Optimy sends a text and email notification for a live chat link which ensures we don't miss them!

Cons:

I used the Observe Mode once and it seemed to "break" the chat. I've been hesitant to use it again in fear that I'll disconnect from my lead again. I also wish that we could send and receive attachments like images and files.

Reasons for switching to Optimy

We heard about Optimy through a contact who raved about the service. We loved that the team could reply to our leads and filter and funnel the hot leads to our agents. We loved the outbound message feature where we can engage with website visitors who are on a path to purchase

Showing 1 - 1 of 1 Reviews