LiveImpact 2026: Benefits, Features & Pricing

Flourishing Families of South Carolina now has a system that is as responsive and thoughtful as their programs. With LiveImpact, they have the tools to deepen relationships, expand services, and measure impact - all while reducing the operational friction that once held them back

We have complicated e-store needs so we are still in development for that. There are some limitations that aren't ideal for our organization. As tools are developed, certain functions don't work right away (i.e. saving filters, smartgrid, etc.) and need to be activated.

Our use has been modest over the last few years but as we gear for an increase in use, we are looking forward to taking advantage of more of the features LiveImpact has to offer.

My organization had specific needs as we were merging with another nonprofit. Before the merge, we used Abila and they used Raiser's Edge. We all wanted a new platform that would serve our combined needs, not charge us an arm and a leg with customizations or consulting costs, or the continuous purchase of new modules. LiveImpact met all these criteria, and once we saw the demo we were sold. Our bosses recognized the benefits of LiveImpact as well. I don't know of another software out there that offers such a comprehensive platform including a CRM with events, auctions, fundraisers, email campaigns and newsletters, payments, advanced reports and analytics, and moves management. LiveImpact also offers grant management, which was a big plus for us. Another advantage was the role-based access with different dashboards, so our CEO and Board Members can quickly get the information they want without being overwhelmed with unnecessary information. We had exceptionally strong support from the LiveImpact team. They helped facilitate our conversation through the merge, encouraging us to meet internally as a combined development team to identify our most common uses and prioritize our processes. They wanted to ensure that we are successful in using the platform, and went above and beyond in providing onboarding help and support. We ran our latest fundraiser through LiveImpact - online ticket purchases and donations were automatically entered in the database, and for those who gave us a check, we could easily enter the payments so all the information was in one place. Abila only had basic functionality to manage events, so using LiveImpact really saved us a lot of time and use of multiple spreadsheets. Since it was a concert, we assigned every single person a seat and a ticket using LiveImpact. We also used the check-in phone app as people arrived. We had some challenges as we were using the events functionality for the first time, but support was one phone call away to answer our questions. My colleagues and I are finding LiveImpact relatively easy to learn and use because the interface is intuitive. I use it 3-4 days a week to update contacts and check donations; and we are just beginning to use the moves management functionality. My recommendation to others would be to take the time to think about your most common uses and what you want the software to do for you. LiveImpact is easily customizable; you can do so much more in it than in other software.

Our nonprofit, based out of the Bay Area in California just switched from Salesforce.com to LiveImpact.org. I had a Board member who worked for Salesforce and was able to get us a grant for 10 free licenses. It was really exciting for us because Salesforce is so well known. After starting with the nonprofit starter pack in 2013, we were jazzed because of all the apps on their exchange. We chose to use mail chimp, cause view, and google apps for plug ins. My great development coordinator took on the project and had a tough time actually getting to use salesforce. They do have some great online resources including a user group but we weren't able to make the mail chimp and cause view plug ins work very well. We also had trouble with the household idea and pulling reports like lapsed donors that gave at certain levels. After realizing we would need professional help, ongoing, just to manage Salesforce, we decided to look elsewhere. A colleague of mine recommended LiveImpact. I saw the demo first and was impressed. My team also liked what they saw and we chose to move forward. LiveImpact is actually one software that includes everything. So instead of having plug ins or using other products, LiveImpact has everything in one place and it all works together. The folks at LiveImpact were extra amazing. They don't limit the # of records or log-ins which meant that our whole development team and Management Team could have access. We could even manage what type of access everyone got and that was a huge plus for us. For example, our Controller only logs in and is able to pull the financial reports. We now use LiveImpact for managing our donors, volunteers, and members as well as email communications and newsletter, donations online and a whole lot more. It's a really unique system. We struggled with Salesforce for years. LiveImpact has been really great in saving us time and allowing us to access and utilize our data in new and impactful ways.

LiveImpact helped us consolidate multiple solutions for donor management, communication, campaign microsite deployments, donation forms etc into one, easy to navigate platform. We are able to do real-time stewardship due to real-time data for donors. Easy reporting helps us make strategic decisions. We are still exploring the moves management feature but it is already a huge improvement on the legacy crm we had been using. The company is truly responsive and are constantly updating features to make them even more effective. We could not be happier.

LiveImpact is invested in helping nonprofits succeed. They want you to succeed with their solution. On occasion, responses from support staff may seem less than supportive but -- and this is a big one -- they RESPOND! I've rarely received responses from support teams with other software solutions in real time, and sometimes never. Your team will get the support you need with LiveImpact.

In the span of the last 4 years, I've switched from Blackbaud, an archaic tool that was nice in the 90s but has such complex and outdated functionality for today's schools. My private elementary and middle school uses LiveImpact to manage all our alumni families, business partners, prospect donor families, and current families. One of the best features is the ability to manage relationships between students, parents, volunteers, and donors. Unfortunately we are seeing more and more divorced parents and thus many students belong to 2 families. It's very challenging to link families together in Alma Base and Blackbaud and frankly said, LiveImpact nails it! We also love how all of the donor/parent/business partner data goes directly into LiveImpact from the online giving forms, the event website, and auction site. It's been about 14 months since we switched, with absolutely no regrets. The only thing LiveImpact doesn't have is an integration with quickbooks. Though, our accountant is able to import data from LiveImpact using Microsoft's Excel 2010. We also found LiveImpact's free support to be extremely effective and beneficial for our school.

Customizable database with integrated marketing tools. This software is so customizable, it would be difficult to find something negative. If we needed an extra field for specific data, or wanted to display data in a specific way, the team assured us that the software would allow all types of customization that we would be able to learn ourselves without needing a computer programmer to change the software.