CareMessage 2026: Benefits, Features & Pricing

As an FQHC, our mission is optimum health and wellbeing for our uninsured and underserved neighbors. It's a pleasure to partner with a vendor that is a non-profit with the same mission.The CEO and Product teams frequently reach out for feedback. We've also been assigned success managers who stay in touch, ask great questions, really want to know the issues we're trying to address with texting, and offer a wealth of suggestions and ideas from other customers. We aren't "just using a product" - we've truly partnered with CareMessage to enhance patient engagement and experience.

Phenomenal. Exceeds our expectations. CareMessage is so easy to work with and always helpful.

It has been a good experience. Once you become familiar with the features it is easy to navigate. This has really helped our front desk staff become more efficient on patient reminders, hopefully reducing our no show rate.

My experience has been great. The customer service from this team is unmatched.

My experience has been very positive. Customer service is an important aspect of this positive experience. I look forward to working with the Care message team to improve, engage & enhance patient care that is meaningful & fulfilling.

I cannot say enough good things about CareMessage. Not only are they a company rooted in achieving health equity and making messaging available to everyone, the product itself is intuitive to use and allows us to readily reach our patients. With this tool, we can provide patients information that empowers them to take control of their healthcare - from referral follow up, social drivers of health resources, routine health promotion, education, and disease prevention messages, and collecting patient satisfaction data, CareMessage allows clinics to do all of this and so much more. I would recommend this product 12/10 times.

From implementation of CareMessage to day-to-day use of the product, the overall experience has been amazing. CareMessage is surrounded by a team of experts and their knowledge of the product and wiliness to share their successes from other clients sets them apart. The monthly calls with CareMessage are always educational as we learn new ways to engage our patients. With CareMessage, we have been able to solve some major communications issues we have had over the years with our patients. The first problem we solved was the patient appointment reminders. With CareMessage, we now have a truly integrated appointment reminder system that pulls data from our EMR system, then directly contacts the patient according to their choice of communication (text or phone call), allows the patients to confirm, cancel or reschedule their appointment and directly updates our EMR system with the patient's response. The second problem we solved was communicating directly with our patients. Whether it is sending a text message blasts to all of our patients on any news and/or events in the community or targeting specific patient populations and setting up wellness programs and reminders, CareMessage makes it possible to communicate with our patients in a variety of ways that truly work. Having the ability to see the patient responses in real-time and engaging the patient with direct messaging makes this an invaluable tool for our organization.

I am huge fan of CareMessage and had recommended to other FQHCs and free clinics.